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The Waggon at Hale

$$ - $$$
Bar, British, Pub
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179 Capstone Road | Hale, Chatham ME5 7PP, England
+44 1634 400 800
Website
Today
10:00 - 21:00
Open now
All hours
Hours:
Sun 10:00 - 18:00
Mon 10:00 - 15:00
17:00 - 21:00
Tue - Sat 10:00 - 21:00
More Info
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253 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 253: English reviews
Chatham, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

Went in today for lunch felt run down and dirty - over priced drinks £4.10 per pint - food expensive and not that great greasy warmed up chips better pubs and food in area try the Hungry Fox

Helpful?
3 Thank Susan E
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Thank you for your feedback. We are a small, family run, independent business, and as such we are constrained to the prices that our brewery set for us. We are unable to share larger bulk buying discounts that the chain pubs enjoy. To try and offset this, we do operate a loyalty scheme that offers a 10% discount on our... More 

1 review
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We went for lunch with our 2 year old today and she loved it. The animals were just enough to keep her entertained (3 goats, a pig, chickens and rabbits) and she fed them and loved it. The Sunday roast i had was absolutely fantastic. Partner picked from the specials board and said food was really nice but portion size... More 

Helpful?
Thank Jo P
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Thank you for your constructive, and positive feedback, it's great to receive 5* reviews. We look forward to seeing you again soon. More 

Chatham, United Kingdom
Level Contributor
24 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

I visited last week in a group of 11 ladies. We were served hot tasty food, and even though everyone ordered and paid separately, everything arrived as ordered after not too long a wait - quite a feat we thought. Starters, mains and desserts were all superb and it was nice to see such a good selection of Gluten Free... More 

Helpful?
Thank annette60_11
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

That is brilliant, thank you! It's nice to hear the effort that we put into our Gluten Free menu is also appreciated. Look forward to seeing you all again! More 

Chatham, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

Had a brilliant fun Halloween themed day with traditional kids activities followed by a disco. We stayed for the gourmet meal which was amazing. The whole place was decorated throughout. Congratulations to all the staff for their hard work in making it a truly spooky experience.

Helpful?
Thank Gill D
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Thanks so much! Really pleased you enjoyed your day and evening with us. See you again. More 

1 review
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Lovely meal thank you. Very friendly and helpful staff. Lovely surroundings. I can't understand the negative feedback. Those people must be describing a totally different establishment?

Helpful?
Thank Pamela Jayne A
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Thank you for your 5* review - it's a real morale boost to get some lovely feedback. Hope to see you again soon. More 

1 review
5 of 5 bubbles Reviewed 5 weeks ago via mobile

Been to this pub a few times now for different occasions. My 3 year old daughter absolutely loves feeding the various animals and playing in the park. Always had lovely home cooked food and excellent customer service. Emma (pub owner) could not make her customers feel more welcome. It's clear that she works very hard to keep the pub at... More 

Helpful?
Thank Tiffany132
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Many thanks for your lovely 5* review - it's great to hear that our hard work is paying off. Look forward to seeing you again. More 

kent
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 29 October 2016 via mobile

We ordered food and after 50 minutes we were still waiting ! The kids were very agitated and so I asked for a refund as it was ridiculous as there was not many eating and they didn't really seem very organised.The family on the table next to us had been to complain several times due to their meals being brought... More 

Helpful?
4 Thank karenfingers
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Thank you for your feedback - it's really disappointing to receive. I have been managing the premises since 2011, so can only apologise that on your recent visit, the service fell short. We were hosting a family friendly Halloween party on Saturday afternoon, and unfortunately, due to unprecedented demand, there was a bit of a delay on food service. With... More 

Chatham, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 October 2016 via mobile

Went to the Waggon with my children for dinner recently what a lovely cosy pub staff were so friendly the food was proper food not frozen warmed up like you get at most places was lovely to have a home cooked dinner we all had a lovely evening will definitely be back

Helpful?
1 Thank michelajones79
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Thank you, we pride ourselves on home cooked food and good service so it's really lovely to be recognised for it. See you again soon. More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 October 2016 via mobile

Had a lovely enjoyable family meal, provided by a very welcoming and friendly staff. Fantastic home made food with plenty of flavour. Unique destination for food lovers. Had a good selection of ales and daily specials.Will definitely be back soon

Helpful?
1 Thank Amy G
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Awesome - thank you for our 5* review. See you again soon. More 

ENGLAND UK
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 October 2016 via mobile

Had a date night here last week and had a fabulous 3 course meal. The waitress service was perfect with well mannered staff who couldn't do enough for you. Will definitely be going back on a regular basis.

Helpful?
1 Thank BUBBLESEnglandUk
Emma_L_Pearson, Owner at The Waggon at Hale, responded to this review

Great to hear - we look forward to seeing you again very soon. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British, Pub
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly, Cheap Eats, Bar Scene, Special Occasion Dining
Open Hours
Sunday
10:00 - 18:00
Monday
10:00 - 15:00
17:00 - 21:00
Tuesday
10:00 - 21:00
Wednesday
10:00 - 21:00
Thursday
10:00 - 21:00
Friday
10:00 - 21:00
Saturday
10:00 - 21:00
Location and Contact Information
  • Address: 179 Capstone Road | Hale, Chatham ME5 7PP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Chatham
  • Phone Number: +44 1634 400 800

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Waggon at Hale and other visitors
3 questions
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Dartford, United Kingdom
5 months ago
Chatham, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from The Waggon at Hale staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?