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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mediterranean, Turkish, Middle Eastern
Special Diets
Vegetarian Friendly, Halal, Vegan Options
Meals
Dinner, Lunch, After-hours
View all details
meals, features
Reviews (277)
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277 results
Traveller rating
165
67
15
7
23
Traveller type
Time of year
LanguageEnglish
Traveller rating
165
67
15
7
23
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Reviewed May 19, 2019 via mobile

AVOID AVOID AVOID We booked in for a table for iftar, new management, not off to great start, the gentleman was miserable. We were seated and orders taken. Long story short, the rice that accompanied our meal was under cooked, (see photo) we brought it...to the managers attention and got nothing but attitude. He refused to accept it was under cooked and claimed it had been cooked for 10 hours (?) further more, he refused to change it or do anything about it. He actually said to us in anger “what do you expect me to do?” We had no choice but to walk out. Absolutely appalled. Would only return if there is new management. Judging by the way they are going- that won’t be too long!More

Date of visit: May 2019
Helpful?
Reviewed April 27, 2019 via mobile

Not sure what has happened to this place. Previously our go-to Turkish in Leicester but not any more. Changes in management, odd service, menu items not available and no atmosphere. Not as busy as it used to be, which probably speaks volumes. I hope they...get it back together though.More

Date of visit: April 2019
Helpful?1  
Reviewed April 13, 2019 via mobile

Great meal with family. Always a pleasant place. Quick service. Great Turkish tea. Will be going back there with family as kids always enjoy it.

Date of visit: April 2019
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Reviewed March 21, 2019 via mobile

The food was very good especially the seafood and you get so much it’s hard to eat it all but we did, nice restaurant and friendly staff

Date of visit: March 2019
Helpful?
Reviewed March 10, 2019

Where to begin. I lost 3 hours of my life that I will never get back. The service was shocking. We waited 10 mins just to get a menu, there was only one rude and quite arsey waitress who was clearly overworked as she was...staffing a whole restaurant whilst the guy who was probably the manager was chatting to some guests at a table behind us for nearly an hour. Half an hour later when she came to take our order, my companion asked 'Please can I have number 67' to which she replied 'no'. There was no explanation or apologetic ness. She was just being rude. To be honest this is the point when we should have left. However an hour later (1.75 hours into the experience) when we FINALLY got some food (most of the menu was 'unavailable' so we all had the SAME dish), this was just after we complained that we had ordered an hour before, we got served. However the manager promptly came to our table, told us that 'one should be grateful for food' which I would like to add we are, however we do not expect to be treated rudely. He then tried to take my rice and salad away just before we started eating, so that he could put 'special sauce' on, which would make to taste 'completely different'. To be honest, I thought he was going to poison me. In fairness to them, the food tasted pretty good. It took another age to get the bill. I had to ask twice and was still ignored, then asked a third time. When I finally got a chance to ask for the card machine, it turned out that it was CASH ONLY. We really ought to have been notified of this prior to eating because we have paid by card before. Finally I had to take the cash up to the counter and pay. He gave me the dirtiest look to which I said 'we've been here three hours and would quite like to leave'. He gave me my change (which was incorrect- I might add) and then we left, never to return again. If you are looking for good Turkish food in Leicester, go to Konak. It is about 30 seconds away and you won't regret it.More

Date of visit: March 2019
Helpful?3  
Reviewed January 23, 2019

will never ever go again, the chef who we think is the owner was extremely rude when showed the hair we found in the food. food was hard , had to leave and eat else where because of the way we were treated, also found...he was very rude to the poor lady that was working thereMore

Date of visit: January 2019
Helpful?1  
Reviewed January 1, 2019 via mobile

Few weeks a go i ordered some kunefe for takeway. It's was probably the worst ever kunefe I tried. Its cold, doesn't taste fresh. I will never go there again.

Date of visit: January 2019
Helpful?1  
Reviewed November 21, 2018 via mobile

Not much but stopped of here for some mint tea. Staff were friendly and helpful. Food looked good would like to go back and try. Thanks

Date of visit: June 2018
Helpful?
Reviewed October 13, 2018

we had a birthday party and we was very disappointed at the service as all of us had issues with our food. starting from my frozen falafel up to the hair found in my other mate's food. The portion size was very small compared to...other restaurants such as konak.More

Date of visit: October 2018
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Reviewed September 9, 2018 via mobile

Came here with friends. Cute little place. The free bread, yoghurt dip and red chutney that came was lovely. You can ask for as much bread as you want. I ordered the veg option which was the moussaka - lacked flavour was okay. My friend...ordered the mixed kebab - it was okay My other friend ordered the chicken shawarma - this was really nice. Overall the service was good but the food just lacked something.More

Date of visit: August 2018
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Frequently Asked Questions about Saray Mangal

Yes, Saray Mangal offers takeaway services.

Yes, Saray Mangal offers delivery services.

Saray Mangal is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5