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Bru Coffee and Gelato Leicester

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What you can expect during your visit
  • Hand sanitiser available to guests & staff
  • Face masks required for guests in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Breakfast, Lunch, Brunch, After-hours, Drinks
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meals, features, about
Reviews (304)
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293 results
Traveller rating
206
58
19
3
7
Traveller type
Time of year
LanguageEnglish
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Traveller rating
206
58
19
3
7
Show reviews that mention
All reviews gelato cakes ice cream apple cobbler chai latte excellent coffee great selection of drinks love coming here granby street cookie dough city centre be visiting again nelly barista shake
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Reviewed 2 weeks ago via mobile

All I wanted was a Terry’s hot chocolate, and when the women asked if I wanted a waffle, I didn’t understand her English very well so I said yes out of confusion. Once the confusion was established Nelly apologised with a free waffle, when there...was no need to at all. Brilliant coffee shop to do work and sit down.More

Date of visit: November 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded 2 weeks ago

Hi Warren, Sorry for the mix up glad it was rectified and you left happy and satisfied. Hope to see you again soon. #lovebru

Reviewed 3 weeks ago

sulayman, mariya, lisa and kat have been unbelievably nice and given great service! the food was great

Date of visit: November 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded 3 weeks ago

Hey!! Thanks for the great review ! Ill be sure to pass it on to the team , hope to see you again soon! #lovebru

Reviewed October 23, 2021

One of the best waffles I’ve ever tried, also the variety of ice creams was pretty amazing!! We will come back to try more flavors!

Date of visit: October 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded 3 weeks ago

Hi Helena! Thank for the great review ! I'm glad your enjoyed the waffles ! Ill be sure to pass this onto the team ! See you again soon #lovebru

Reviewed October 16, 2021

Just wanted to thank Lisa, Mariya, Nelly, Sisi and Karina for their beyond amazing customer service. I feel like Bru is my second home in Leicester and most of the time I go their by myself. It's an awesome atmosphere to be in whether you're...sat inside or outside. I love the staff they always look after me very well and I always feel really good after I've visited as I usually go to Brü to get away from work life and stress. Lisa is beyond awesome and she also makes the bestest FRAPPES. Nelly is amazing at what she does and she has a way of making everyone feel special. I love Mariya too she's an absolute babe I still remember her first week at Brü and she worked through her nerves and the hectic schedule to make me an awesome Frappe. Tbh everyone at Bru is super friendly and welcoming. There's also this young gentleman there who is also really cool and accomodating, sorry I don't know his name. It's my favourite place to chill in Leicester and I hope it stays open forever haha. Peace and Love always, Fathima 🤍More

Date of visit: September 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded 3 weeks ago

Hi Fathima, Thank you for the amazing Review !!! Ill be sure to pass it on to the team ! See you again soon !! #lovebru #brufamily

Reviewed October 15, 2021 via mobile

Went in to Bru last night for a post dinner treat for my little girl. It was her birthday and Nelly and Lisa went above and beyond for her. Candles and strawberries with her Gelato, with a round of Happy Birthday too it was so...lovely and made my daughter's night. Thank you so much Nelly and Lisa!!More

Date of visit: October 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded 3 weeks ago

Hiya! Thanks for the great review! SO glad your daughter enjoyed her Birthday treat we hope she had an amazing day/night! Hope to see you again soon ! #lovebru

Reviewed September 13, 2021 via mobile

Served by Nelly fantastic lady. Everytime I went there had a very warm welcome always recommend to everyone.

Date of visit: September 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded September 15, 2021

Hiya, Thanks for the great review! Ill let Nelly know :) see you soon #lovebru

Reviewed September 12, 2021 via mobile

As new students at Leicester we were looking for a coffeehouse to spent our evenings! Just found that at Bru!Been served and explained the philosophy of bru from Nelly that made us feel like home ! Her recommendation of apple cobbler with white chocolate ice...cream was excellent!Our order was done before even we complete the payment !Thank you for your warm welcoming!More

Date of visit: September 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded September 15, 2021

Hiya, Thanks for the great review ill be sure to pass it on to the team! The apple cobbler and white chocolate gelato is one of our favourites too! We looking forward to you becoming a regular face at Bru! See you soon #lovebru

Reviewed September 12, 2021 via mobile

Love this cafe! Amazing service! The milkshakes are the best. On the other hand, found one staff member quite rude, rude to other staff members and cold towards customers. i think her name was Aiste. Apart from this, this cafe is brilliant! Would definitely recommend!

Date of visit: September 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded September 15, 2021

Hiya, Thanks for the feedback ill be sure to pass it on to the team! See you soon #lovebru

Reviewed September 11, 2021 via mobile

I just recently moved to Leicester and was visiting the city centre when I came across Bru. I ordered Nutella and strawberry pancakes alongside a Raspberry Ripple milkshake… both were incredible and perfectly affordable. The staff I was served by, Nelly and Mia, were lovely...and couldn’t have been better… I hope to see them again soon upon my next visit.More

Date of visit: September 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded September 15, 2021

Hiya, Thanks for the great review !! Ill be sure to pass it on the team! We love that you enjoyed pancakes and shake! Next time try the cookie dough its just as amazing !! see you soon #lovebru

Reviewed September 11, 2021 via mobile

I visited Bru this morning and was pleasantly surprised by the warm and friendly welcome from the Bru staff. I was met by Nelly and Mia who completed my order almost instantly and were courteous throughout my visit. I will definitely visit again in the...near future!More

Date of visit: September 2021
Helpful?
Lisa W, General Manager at Bru Coffee and Gelato Leicester, responded to this reviewResponded September 15, 2021

Hi Lisa, Thanks for the great review, ill be sure to pass it on the team! See you again soon #lovebru

View more reviews
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Questions & Answers
Ask a question
taybah s
October 21, 2018|
AnswerShow all 2 answers
Response from brucoffee | Property representative |
Hi there! Sorry, we don't serve pancakes! Waffles and Cookie Dough are our specialities!
1
Vote
chloewebs
July 25, 2017|
AnswerShow all 2 answers
Response from brucoffee | Property representative |
Hello, Chloe! We do have dairy free alternatives, including soya milk and coconut milk! Any of our drinks can be made with these instead of dairy!
1
Vote
saphinab
June 21, 2017|
Answer
Response from brucoffee | Property representative |
Hello, Saphina! A scoop of ice cream at bru Leicester is £2.15! But it's not just any ice cream, our gelato is produced locally just for us to an authentic Italian recipe! We hope to see you soon for a scoop or two!
1
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Frequently Asked Questions about Bru Coffee and Gelato Leicester

Yes, Bru Coffee and Gelato Leicester offers takeaway services.

Yes, Bru Coffee and Gelato Leicester is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Bru Coffee and Gelato Leicester is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5