We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Promenade at The Dorchester

53 Park Lane | The Dorchester, London W1K 1QA, England
+44 20 7629 8888
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent76%
  • Very good13%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“scones” (300 reviews)
“cake” (72 reviews)
Closed Now
All hours
CUISINES
European, British, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
53 Park Lane | The Dorchester, London W1K 1QA, England
All Details
Write a ReviewReviews (1,134)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 1,067 reviews

Reviewed yesterday

Arrived at the front of the Hotel and immediately a very polite Doorman took our bag and gave us a ticket for it. Went to the bar and ordered drinks, expensive but expected, staff were very polite and attentive. Had a very interesting chat with...More

Thank JWP531
Reviewed 1 week ago

I visited the Dorchester for the champagne afternoon tea with three friends. The first thing to strike you in the beautiful room are all of the arrangements of freshly cut flowers, their scent hits you as walk by them, absolutely gorgeous. Afternoon tea was perfect...More

Thank Cinnamon_Sal_1
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 5 days ago

Dear Cinnamon_Sal_1, Thank you for your wonderful review. Naturally, I am delighted to hear that Paco and the entire team were able to assist you and your friends. Your kind words of appreciation have been shared with him and the rest of the team; it...More

Reviewed 1 week ago

Without a doubt the best for opulent surrounding and view. Tea is good but a limited tea range compared to Fortnum and Mason or The Lanesborough and given it was Christmas a touch on the slow side with some modifications we requested - however it...More

Thank JEG123
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 5 days ago

Dear JEG123, Thank you for your review. I am delighted to hear that you enjoyed your dining experience with us, in particular the service and the ambience. I also very much appreciate your feedback in regards to our tea selection and rest assured that your...More

Reviewed 1 week ago

We visited the Promenade Bar at the Dorchester on New Year's Eve after a lovely lunch at Scott's. The Promenade Bar was just around the corner and a perfect venue. A bottle of 'Cotes de Rhone' rose at over 65 pounds wasn't cheap but the...More

Thank Bob1949
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear Bob1949, Thank you for your kind comment. I am delighted to read that you enjoyed your dining experience within The Promenade Bar at The Dorchester. Please rest assured that your kind words of appreciation have been shared with the team who were pleased to...More

Reviewed 2 weeks ago

I can not say enough amazing things about this Afternoon Tea at the Dorchester! The lobby was decorated beautifully, we were greeted by a friendly young woman who showed us to our table. We had a group of 14 so this was not an easy...More

Thank twinzmomie
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear twinzmomie, Thank you for your wonderful review in regards to your experience within The Promenade at The Dorchester. We are thrilled to read your words of appreciation and it is truly a pleasure to receive such genuine and caring feedback of your whole experience....More

Reviewed 2 weeks ago via mobile

Went for Afternoon Tea In the Dorchester recently.First off this is an expensive treat but in my opinion really worth the experience .The staff are very courteous and professional.The food itself is tasty and plentiful and there is a wide variety of teas on offer.The...More

Thank omsk15
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear omsk15, Thank you for your wonderful review. It’s great to know that you enjoyed every aspect of your recent Afternoon Tea experience within The Promenade at The Dorchester, particularly the professional staff and the food selection. Your kind words of appreciation have been shared...More

Reviewed 2 weeks ago via mobile

We had a fantastic afternoon in the promenade lounge enjoying a beautiful selection of sandwiches and teas along with a splendid glass of Rose champagne - lovely. Service was a young French chap called Victor, he was polite, attentive and cracked a few jokes while...More

Thank Lee C
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear Lee C, Thank you for your wonderful review and continued patronage. It sounds like you truly enjoyed your visit and made the most of your dining experience with us which gives me great pleasure. I am delighted to hear that we were able to...More

Reviewed 2 weeks ago

On our visit to the UK we booked at The Dorchester for a very special Festive High Tea and it was such a wonderful experience. Staff are proficient, friendly but not over the top. The atmosphere is just so relaxing and as it was Christmas...More

Thank foodienz4evanz
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear foodienz4evanz, Thank you for taking the time to share your feedback regarding your Afternoon Tea experience within The Promenade at The Dorchester. We genuinely value and appreciate your comment and I am thrilled to read how much you appreciate dining with us, this is...More

Reviewed 3 weeks ago

What a way to start the New Year. Apart from the food naturally being fantastic, it is the ambience and service that really does set it above all other dining experiences we have ever had. Nothing is too much trouble. We had the best afternoon...More

Thank samskyLondon
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear samskyLondon, Thank you for your wonderful review in regards to your experience within The Promenade at The Dorchester. We are thrilled to read your words of appreciation and it is truly a pleasure to receive such genuine and caring feedback of your whole experience....More

Reviewed 3 weeks ago via mobile

London is the best place for afternoon tea in the world and must be experienced in a 5 Star Hotel. I have been lucky to have afternoon tea at the Dorchester before so was very much looking forward to the Christmas Carols tea. It was...More

Thank OneBigPenguin
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear OneBigPenguin, Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit within The Promenade at The Dorchester, particularly the food selection and the attentive service. All of your kind words about your Afternoon Tea experience with...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Nearby HotelsSee all 1,077 hotels in London
The Dorchester
1,630 reviews
.02 km away
45 Park Lane - Dorchester Collection
178 reviews
.06 km away
Hyde Park Residence Apartments
6 reviews
.06 km away
Ascott Mayfair
200 reviews
.19 km away
Nearby Restaurants
Galvin at Windows Restaurant
2,982 reviews
.21 km away
Alain Ducasse at The Dorchester
1,394 reviews
.01 km away
The Grill at The Dorchester
751 reviews
.02 km away
Nearby Attractions
Park Lane
83 reviews
.28 km away
Curzon Mayfair
33 reviews
.31 km away
Down Street
13 reviews
.38 km away
Church of the Immaculate Conception
10 reviews
.37 km away
Ask a question
Questions & Answers
sumrswimr
17 April 2017|
AnswerShow all 9 answers
Response from spacepam | Reviewed this property |
Hi, we had the basic which worked out at £60 each, you can have upgrades from this which include things like champagne but I don't remember the cost. Thanks
1
Vote
Annie27eng
13 November 2016|
AnswerShow all 8 answers
Response from whl_28 | Reviewed this property |
A discretionary service charge of 12.5% is added to the final bill. I hope that helps.
1
Vote
Hilary G
19 August 2015|
AnswerShow all 6 answers
Response from Barbara H | Reviewed this property |
My answer is the same as most others. I too was asked before I was served anything, thankfully I don't have any problems. It is not just the £59 I paid for my Champagne Afternoon tea that is worth every penny, for me it... More
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$68
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Business meetings, Special Occasion Dining, Groups, Romantic, Local cuisine
Open Hours
Sunday
7:30 AM - 11:00 AM
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
Monday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Tuesday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Wednesday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Thursday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Friday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Saturday
12:00 PM - 2:00 PM
7:00 PM - 12:30 AM
7:00 AM - 11:00 AM
Location and Contact Information
  • Address: 53 Park Lane | The Dorchester, London W1K 1QA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7629 8888
  • E-mail
  • This restaurant is at The Dorchester
Description
Frequently referred to as 'the drawing room of Mayfair' since opening in 1931, The Promenade is the heart of The Dorchester in London. Open all day for informal dining, The Promenade has an international menu for breakfast, lunch and dinner. A London institution for British afternoon tea, experience The Promenade's seasonal calendar of specialty teas and pastries, accompanied by a resident pianist. Enjoy the live music from 1.15pm each day and unwind at one of the best restaurants in London. Afternoon Tea is served five times daily: 1pm, 2pm, 3.15pm, 4.30pm and 5.30pm Dress Code: The Dorchester dress code is 'smart casual' and we respectfully ask guests visiting the hotel to refrain from wearing baseball caps, beanie hats, ripped jeans, sportswear, trainers, flip-flops and shorts in our restaurants and bars.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing