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The Promenade at The Dorchester

53 Park Lane | The Dorchester, London W1K 1QA, England
+44 20 7629 8888
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Neighbourhoods
Overview
  • Excellent75%
  • Very good13%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“scones” (302 reviews)
“cake” (86 reviews)
Closed Now
Hours
CUISINES
European, British, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
53 Park Lane | The Dorchester, London W1K 1QA, England
All Details
Write a ReviewReviews (1,147)
Traveller rating
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1 - 10 of 1,080 reviews

Reviewed 3 days ago

My husband took me here as a treat and it certainly was that. We arrived a little early for the 3.15 sitting and sat in the foyer until our table was ready. We had a delightful waiter who looked after us impeccably and he was...More

Thank Phast007
Russell-Platt-TDL, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 2 days ago

Dear Phast007, Thank you for your review. We are thrilled to know that you had a wonderful experience at The Dorchester. This is exactly the type of experience we strive to create for each and every guest and I am delighted to hear that we...More

Reviewed 1 week ago

Well worth every penny food was superb as was service and facilities. Will definitely recommend and returnMore

Thank Virginia B
Russell-Platt-TDL, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 6 days ago

Dear Virginia B, Thank you for your review. I am delighted to hear that you enjoyed your dining experience with us, particularly the superb food and the service. Please be assured that your kind words of appreciation have been shared with the entire team. In...More

Reviewed 1 week ago

We had a fabulous experience at The Promenade Afternoon Tea. It was our first trip to London and our first time at English Tea. It was a great choice. The service was impeccable. The restaurant was beautifully appointed. Comfy sofas and beautiful classic design throughout....More

Thank Damaris A
Russell-Platt-TDL, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear Damaris A, Thank you for taking the time to write and let us know about your recent experience at The Promenade at The Dorchester. It sounds like you truly enjoyed your visit and made the most of your dining experience with us which gives...More

Reviewed 1 week ago

Very special afternoon tea~ we had a thoroughly lovely time. Stylish place, very professional, friendly staff and excellent service. We went for traditional afternoon tea and it was lovely with an Easter twist.More

1  Thank calsilver77
Russell-Platt-TDL, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 1 week ago

Dear calsilver77, Thank you for your review. I am delighted to hear that you enjoyed your dining experience with us, particularly the friendly staff and the excellent service. Please be assured that your kind words of appreciation have been shared with the team who were...More

Reviewed 2 weeks ago

My husband arranged afternoon tea here for our anniversary. The place is beautiful, the food was really nice and the piano music was amazing. Service was fantastic. We had a lovely time here. At the end, we were brought a piece of cake wishing us...More

Thank Carmen P
Russell-Platt-TDL, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 2 weeks ago

Dear Carmen P, Thank you for your review. We are thrilled to know that you had a wonderful experience at The Dorchester. This is exactly the type of experience we strive to create for each and every guest and I am delighted to hear that...More

Reviewed 4 weeks ago

Englisch afternoon tea at The Dorchester in London was the definitive experience: selection of homemade finger sandwiches on artisan bread: egg, Isle of Mull cheddar, English baby watercress on slow-cooked beef, Lincolnshire onion chutney and wholegrain mustard mayonnaise on wholemeal bread Oak-smoked salmon with English...More

Thank Aliknecht
Russell-Platt-TDL, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 3 weeks ago

Dear Aliknecht, Thank you for taking the time to review your recent Afternoon Tea experience. I am delighted to hear that you enjoyed your dining experience with us, particularly our food selection. Please be assured that I will share your kind words of appreciation with...More

Reviewed 11 March 2018 via mobile

My sister and I took our mum and dad for afternoon tea on Mother's day (which was also dad's birthday) , as always we had a lovely time. Delicious champagne, sandwiches, scones and cakes as well as tea of course! The extra birthday cake for...More

Thank LilacHeart
TDL-Russell_Platt, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 12 March 2018

Dear LilacHeart, Thank you for your review. We are thrilled to know that you had a wonderful experience at The Dorchester. This is exactly the type of experience we strive to create for each and every guest and it is also great to hear that...More

Reviewed 10 March 2018 via mobile

What a great experience. Service is simple amazing. Staff knowledge exceptional. Selection of sandwiches is great and if there’s anything specifically you like, you just ask and they make it for you. Mini cakes are brilliant and flavours sensational. I got a nut allergy and...More

Thank Cloggy23
TDL-Russell_Platt, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 12 March 2018

Dear Cloggy23, Thank you for your review. I am delighted to hear that you enjoyed your dining experience with us, particularly the amazing service and the food selection. Please be assured that your kind words of appreciation have been shared with the team who were...More

Reviewed 5 March 2018

If you truly wish to experience the art of "British Tea", then The Dorchester is the place to be. The decor transports you to an era of elegance.....one that is beyond compare among the finer tea establishments in London. The menu is creatively traditional and...More

1  Thank Auntie_montauk88
TDL-Russell_Platt, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 6 March 2018

Dear Auntie_montauk88, Thank you for your wonderful review. We are thrilled to read your words of appreciation and it is truly a pleasure to receive such genuine and caring feedback of your whole experience. Guest satisfaction is of the upmost importance for us here at...More

Reviewed 26 February 2018

I visited the Dorchester for the afternoon tea with a friends. The room is beautiful, classic decoration, a bit cramped, but fine. We had a reservation for afternoon tea, it was my friend birthday and we were celebrating it. The tea selections is huge, and...More

Thank lukitas
TDL-Russell-Platt, Director of Food and Beverage at The Promenade at The Dorchester, responded to this reviewResponded 27 February 2018

Dear lukitas, Thank you for your review. Whilst I am pleased to learn that you enjoyed the sandwiches, the scones and the tea selection, I am naturally disappointed to read that some aspects of your visit did not live up to your expectations. We truly...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Ask a question
Questions & Answers
sumrswimr
17 April 2017|
AnswerShow all 9 answers
Response from spacepam | Reviewed this property |
Hi, we had the basic which worked out at £60 each, you can have upgrades from this which include things like champagne but I don't remember the cost. Thanks
1
Vote
Annie27eng
13 November 2016|
AnswerShow all 8 answers
Response from whl_28 | Reviewed this property |
A discretionary service charge of 12.5% is added to the final bill. I hope that helps.
1
Vote
Hilary G
19 August 2015|
AnswerShow all 6 answers
Response from Barbara H | Reviewed this property |
My answer is the same as most others. I too was asked before I was served anything, thankfully I don't have any problems. It is not just the £59 I paid for my Champagne Afternoon tea that is worth every penny, for me it... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$70
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Free Wifi, Accepts Credit Cards
Good for
Romantic, Groups, Local cuisine, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
Sunday
7:30 a.m. - 11:00 a.m.
12:00 p.m. - 2:00 p.m.
7:00 p.m. - 12:30 a.m.
Monday
12:00 p.m. - 2:00 p.m.
7:00 p.m. - 12:30 a.m.
7:00 a.m. - 11:00 a.m.
Tuesday
12:00 p.m. - 2:00 p.m.
7:00 p.m. - 12:30 a.m.
7:00 a.m. - 11:00 a.m.
Wednesday
12:00 p.m. - 2:00 p.m.
7:00 p.m. - 12:30 a.m.
7:00 a.m. - 11:00 a.m.
Thursday
12:00 p.m. - 2:00 p.m.
7:00 p.m. - 12:30 a.m.
7:00 a.m. - 11:00 a.m.
Friday
12:00 p.m. - 2:00 p.m.
7:00 p.m. - 12:30 a.m.
7:00 a.m. - 11:00 a.m.
Saturday
12:00 p.m. - 2:00 p.m.
7:00 p.m. - 12:30 a.m.
7:00 a.m. - 11:00 a.m.
Location and Contact Information
  • Address: 53 Park Lane | The Dorchester, London W1K 1QA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7629 8888
  • E-mail
  • This restaurant is at The Dorchester
Description
Frequently referred to as 'the drawing room of Mayfair' since opening in 1931, The Promenade is the heart of The Dorchester in London. Open all day for informal dining, The Promenade has an international menu for breakfast, lunch and dinner. A London institution for British afternoon tea, experience The Promenade's seasonal calendar of specialty teas and pastries, accompanied by a resident pianist. Enjoy the live music from 1.15pm each day and unwind at one of the best restaurants in London. Afternoon Tea is served five times daily: 1pm, 2pm, 3.15pm, 4.30pm and 5.30pm Dress Code: The Dorchester dress code is 'smart casual' and we respectfully ask guests visiting the hotel to refrain from wearing baseball caps, beanie hats, ripped jeans, sportswear, trainers, flip-flops and shorts in our restaurants and bars.
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