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The Promenade at The Dorchester

53 Park Lane | The Dorchester, London W1K 1QA, England
+44 20 7629 8888
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Overview
  • Excellent76%
  • Very good13%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“scones” (287 reviews)
“cake” (76 reviews)
Closed Now
All hours
CUISINES
European, British, International, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
53 Park Lane | The Dorchester, London W1K 1QA, England
All Details
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Reviews (1,090)
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1 - 10 of 1,026 reviews

Reviewed yesterday via mobile

First I booked at Browns Hotel, but then I cheked the reviews at Tripadvisor and cancelled that booking and instead chose Dorcester. The afternoon tea was classic with sandwiches, scones and cakes. As much as you can eat, and the rest is put in a...More

Thank pean
Reviewed 2 days ago via mobile

Been today with family for afternoon tea for my 21st, it was a really really excellent experience. Paul our waiter and all the other staff were absolutely wonderful, thankyou very much, you all made our day special!

Thank GeordieJenny
Reviewed 2 weeks ago via mobile

Whenever we are in London is one afternoon reserved for one afternoon tea at the Promenade in the Dorchester. This year we had a wonderful young lady named Magdalena, she looked after us very well. We have to say like always, the wonderful afternoon with...More

Thank Daniel_Mely
Reviewed 3 weeks ago

A friend and I had a few drinks after dinning in the Spatisserie on the LG floor of the hotel. Bar staff were extremely attentive, friendly and very professional. We felt like royalty from arrival at the hotel to departure time - feels like home...More

Thank Doreen-Allen
Reviewed 3 weeks ago

I gave this review a 5/5 only because I'm not allowed to go higher. When I booked my reservation at the Dorchester, I had very high expectations based on the reputation of the hotel and price, and not only did they meet those expectations, but...More

Thank Bill W
Reviewed 3 weeks ago

My best friend and I travelled up from Devon for our 65th birthday treat. We had the champagne afternoon ice cream tea which was a beautiful experience from the time we sat down. The staff were attentive and we were stunned when we both received...More

Thank judycrick1952
Reviewed 3 weeks ago

Excellent afternoon tea in a relaxing and friendly environment. Really tasty sandwiches, and plenty of them. Good selection of teas.

Thank Chris W
Reviewed 4 weeks ago

My husband and I flew in from New York to celebrate my birthday on 17th August 2017 with high tea at 3.45 pm at The Promenade in the Dorchester Hotel in London. It is our first time at The Promenade, and we have high expectations...More

14  Thank foodcr2017
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 3 weeks ago

Dear foodcr2017, Thank you for taking the time to review your visit to The Promenade at The Dorchester. We were naturally disappointed to see that your experience with us did not live up to your expectations. We take great pride in providing five-star service in...More

Reviewed 4 weeks ago

The Decor: The first thing you notice is the stunning decor, it is quite intimate without feeling crowded. The live music was an absolute bonus! The service: Wow, the service was amazing, the staff were attentive, friendly and very accommodating. The Food: It's quite traditional...More

Thank az_1982uk
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 4 weeks ago

Dear az_1982uk, Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your dining experience at The Promenade at The Dorchester. But what truly means the most to me is knowing that the service you received from our team members...More

Reviewed 4 weeks ago

My court case finished early so I headed over for lunch at the Dorchester. I really fancied a Wagyu hamburger and I wanted to eat it in gold leaf gilded splendour. I was shown to a very nice table in the opulent Promenade. It is...More

Thank GarethCardiffUK
Nicolas-Messian, Hotel Manager at The Promenade at The Dorchester, responded to this reviewResponded 4 weeks ago

Dear GarethCardiffUK, I am thrilled to hear that you consider The Promenade at The Dorchester "the glamour of another age". I am delighted to learn how much you appreciate dining with us, and that you truly enjoyed your recent visit. Please know that I will...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Nearby Attractions
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Down Street
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.38 km away
Church of the Immaculate Conception
9 reviews
.37 km away
Mount Street Gardens
7 reviews
.28 km away
Ask a question
Questions & Answers
sumrswimr
17 April 2017|
AnswerShow all 9 answers
Response from Bhabogure | Reviewed this property |
Sorry don't know the cost of high tea. Traditional breakfast is £34 per person. Champagne breakfast is £52 per person These were the prices in March 2017. Hope this helps.
1
Vote
Annie27eng
13 November 2016|
AnswerShow all 8 answers
Response from whl_28 | Reviewed this property |
A discretionary service charge of 12.5% is added to the final bill. I hope that helps.
1
Vote
Hilary G
19 August 2015|
AnswerShow all 6 answers
Response from Barbara H | Reviewed this property |
My answer is the same as most others. I too was asked before I was served anything, thankfully I don't have any problems. It is not just the £59 I paid for my Champagne Afternoon tea that is worth every penny, for me it... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$66
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Free Wifi
Good for
Romantic, Local cuisine, Groups, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
Sunday
07:30 - 11:00
12:00 - 14:00
19:00 - 00:30
Monday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Tuesday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Wednesday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Thursday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Friday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Saturday
12:00 - 14:00
19:00 - 00:30
07:00 - 11:00
Location and Contact Information
  • Address: 53 Park Lane | The Dorchester, London W1K 1QA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7629 8888
  • E-mail
  • This restaurant is at The Dorchester
Description
Frequently referred to as 'the drawing room of Mayfair' since opening in 1931, The Promenade is the heart of The Dorchester in London. Open all day for informal dining, The Promenade has an international menu for breakfast, lunch and dinner. A London institution for British afternoon tea, experience The Promenade's seasonal calendar of specialty teas and pastries, accompanied by a resident pianist. Enjoy the live music from 1.15pm each day and unwind at one of the best restaurants in London. Afternoon Tea is served five times daily: 1pm, 2pm, 3.15pm, 4.30pm and 5.30pm Dress Code: The Dorchester dress code is 'smart casual' and we respectfully ask guests visiting the hotel to refrain from wearing baseball caps, beanie hats, ripped jeans, sportswear, trainers, flip-flops and shorts in our restaurants and bars.
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