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Vapiano - Great Portland Street

19-21 Great Portland Street, London W1W 8QB, England
+44 20 7268 0080
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Overview
  • Excellent42%
  • Very good36%
  • Average11%
  • Poor4%
  • Terrible7%
Travellers talk about
“pasta” (272 reviews)
“antipasti” (22 reviews)
“prawns” (8 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
19-21 Great Portland Street, London W1W 8QB, England
All Details
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Reviews (912)
Traveller rating
Traveller type
Time of year
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1 - 10 of 625 reviews

Reviewed 4 days ago via mobile

Great location, good service, nicely prepared food. Overall Good restaurant with great atmosphere to visit with friends.

Thank harund
Reviewed 1 week ago via mobile

Waited 35 mins for a pizza and when it arrived it was inedible - completely soggy, see photo. The cutlery and glasses were dirty. Really disappointing. I will not be returning.

Thank ABB_Lon
Reviewed 1 week ago via mobile

Very disappointed in the staff reaction and ignorance to us in the cue ! Very disrespectful and discriminatory character. Left without eating because of the staff attitude . Won't give it a single point the system of reviewing won't accept zero circle

Thank Siham A
Reviewed 1 week ago

I really enjoyed visiting Vapiano with friends at busy lunch time,ok you can moan you waiting-but food is prepared at front of you and you have chance to choose what you want add to youre dish.absolutly yum.

Thank BellaIzabela
Reviewed 2 weeks ago

Vapiano is a great place to eat with friends or if you need quick food(excluding peak hours). They have Pasta, Pizza, and Antipasti. I love eating pasta at Vapiano. Unfortunately, the ''deliciousness" sometimes depends on who's preparing it. Nevertheless, I will always recommend Vapiano.

Thank Customz92
Reviewed 2 weeks ago via mobile

Today I have been with my husband at vapiano. Food it was really good, beef lasagne and the mojito was very refreshing. The only down size it was the young guy at the door asking me very impolite my nationality few times. I found it...More

Thank LORENA G
Reviewed 2 weeks ago

I go every so often and normally we queu for at least 30 mins minimum even in weekdays just to prder pur pasta. Last night the queues for ordering were even longer so w e deckded to try pizza. Oh my all 3 were the...More

Thank Cleide C
Reviewed 2 weeks ago

We are a family of lovers of Vapiano, we have visited quite a few branches of the network in the past (Berlin, Vienna, Warsaw, Innsbruck and more) It was clear to us that we would be looking to eat in one of the London branches....More

Thank Oded H
Reviewed 3 weeks ago via mobile

An hour waiting on Tuesday 9pm for dinner is one thing but having very salty salad is unacceptable. It's not a good place to go for large groups with young children. Overall we had such an awful experience.

Thank Eye M
A TripAdvisor Member
1
Reviewed 3 weeks ago via mobile

I visit this restaurant regularly and I am very glad that this time i received an excellent service from one of the staff members called Willy (if I am right). He is a very professional member of staff! Great customer service! Thank You!

Thank A TripAdvisor Member
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Ask a question
Questions & Answers
Rebecca H
1 September 2016|
AnswerShow all 5 answers
Response from ascsroberts | Reviewed this property |
I am not the restaurant owner but as it happens I ate there just yesterday ! They have a wide variety but please contact them through their website to check on flours etc.as they make pasta on the premises fresh. We love it... More
1
Vote
Bellabonitaaaa
25 March 2016|
AnswerShow all 3 answers
Response from VapianoUnitedKingdom | Property representative |
Hey hey, Which taste card do you mean? Do you have any specific in mind?
0
Votes
Sabzie01
18 January 2016|
AnswerShow all 3 answers
Response from VapianoUnitedKingdom | Property representative |
Hey Sabzie01, Yes, all our chicken and beef are halal. If you have any further questions, please do not hesitate to contact our chefs or managers in the restaurant. Enjoy your next visit!
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$13
Meals
Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 19-21 Great Portland Street, London W1W 8QB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Fitzrovia
  • Neighbourhood: Fitzrovia
  • Phone Number: +44 20 7268 0080
  • E-mail
Description
Laid back, buzzy restaurant, loved for its freshly made pasta, pizza and salad dishes. Pick up a card on the way in, choose your dish from the counters and watch it made in front of you. Pay on the way out.
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