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Firezza Ltd

#15,822 of 17,939 Restaurants in London
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48 Chiswick High Road, London W4 1SZ, England
+44 20 8994 9494
12:00 - 23:00
Closed now
See all hours
Sun 12:00 - 23:00
Mon - Thu 17:00 - 23:00
Fri - Sat 12:00 - 00:00
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21 Reviews from our TripAdvisor Community

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Time of year
Showing 21: English reviews
London, United Kingdom
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Wondering how this place is in business. Awful food, awful customer service. Waited over 2 hours for delivery and staff haven't a clue of what's going on. Avoid !

Thank niamhore
Level Contributor
7 reviews
3 restaurant reviews
Reviewed 17 February 2017 via mobile

Delivery took over an hour and arrived luke warm. Toppings were seriously lacking (had to look closely to find any) especially considering its £1.50 per extra topping. On the plus side pizza is a decent size, cheaper than dominos/papa johns and tastes more like restaurant pizza than takeaway, not greasy. Friendly driver. Might consider trying again but delivery experience and... More 

Thank Zanzik91
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 15 February 2017 via mobile

I ordered 2 pizzas on a Saturday night on the phone, I made it clear one of the pizzas would be for 3 people so he recommended 1/2 meter or whatever so we agreed 2 pizzas which one was for 3. At 9:20pm we arrived after 15/20 mins the guy messed up the pizza completely. Fine, not a problem, we... More 

Thank Krysti M
Level Contributor
5 reviews
5 restaurant reviews
Reviewed 29 January 2017 via mobile

I ordered pizza which was taking longer than an hour so I phoned up. He said sorry the driver was in an accident so they will make the same pizza and send it out again. A couple of minutes later the original pizza arrived! That is a pretty dark excuse. I really hope they did not make it up. Anyway... More 

Thank Richard F
Sandgate, United Kingdom
1 review
Reviewed 27 January 2017 via mobile

We ordered our pizza & waited for over an hour before we called. We were told pizza was just out of the oven & will be on its way. We waited another hour & called again and were told it's just being prepared. If they couldn't fulfil the order then they should have said. Appalling service & we would not... More 

Thank The Little F
Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 20 December 2016

When I was placing my order online I came across all these terrible reviews and it did nearly put me off.. But I went for it anyway, and I was very happy with my pizza! They made it super quick, they were very friendly and efficient. Maybe they've taken into consideration all these reviews! I would say try it one... More 

Thank DaisyBMoore
2 reviews
Reviewed 25 November 2016 via mobile

Food is good, used to be better before they changed the menu. But the delivery times are ridiculous! You'll wait well over an hour and a half and more often than not it'll arrive cold. The staff and delivery people are really nice but the place is let down by the fact that they can't manage the demand. Not worth... More 

Thank Arjun A
London, United Kingdom
1 review
Reviewed 6 November 2016 via mobile

Don't do it! Order never arrived after more than an hour. Not even sure the order will be refunded which apparently will be credited back after 4-5 days! This has happened before but this has to be the last time. Kids are now without lunch...

Thank GhassanMansour
London, United Kingdom
Level Contributor
106 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 25 September 2016 via mobile

Ordered 2x verde ortolana on a Sunday afternoon. Was the worst pizza we've ever had. Hardly any vegetables, dry, too much dough, very little filling, no spices at all. Seriously bland and tasteless. Asks the worst part is that we were so bloated the next day. My gosh. Don't recommend this place at all.

Thank Nikita I
Madrid, Spain
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 18 September 2016 via mobile

They changed their menu since mid September 2016, reducing prices by half, reducing the toppings and quantity of ingrediends on the pizzas. Their pizzas used to be the best ones I tried in London. My pizza was like a Marguerita pizza...with almost nothing, and not enought tomato sauce. Very disapointing, my flatmates and I were ordering quite a lot. I... More 

1 Thank Vane050

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
US$13 - US$26
Restaurant features
Delivery, Takeout
Open Hours
12:00 - 23:00
17:00 - 23:00
17:00 - 23:00
17:00 - 23:00
17:00 - 23:00
12:00 - 00:00
12:00 - 00:00
Location and Contact Information
  • Address: 48 Chiswick High Road, London W4 1SZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8994 9494

Questions & Answers

Questions? Get answers from Firezza Ltd staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?