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The Rubens at the Palace

39 Buckingham Palace Road, London SW1W 0PS, England
+44 20 7834 6600
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Overview
  • Excellent62%
  • Very good24%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“scones” (78 reviews)
Restaurant Hours
CUISINES
European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
39 Buckingham Palace Road, London SW1W 0PS, England
All Details
Write a ReviewReviews (503)
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1 - 10 of 472 reviews

Reviewed 2 days ago

We visited The Rubens for afternoon tea and were lucky enough to get a table by the window. It is s strange set up in that you sit on a sofa next to the person you are with and have a small table in front...More

1  Thank Kay848
Reviewed 1 week ago

Just the place you want to be to share a tea and taste delicious piece of cakes . The waiters are very pleasant and the range of piece of cake delicious and various.A very nice experience for sure. The place to be.More

1  Thank gapeme
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 6 days ago

Dear gapeme, Thank you so much for your kind review- I am delighted that you enjoyed your time with us! I will be passing on your lovely comments to my team this afternoon. With my hopes to welcome you back again soon! Warm regaeds, Malcolm...More

Reviewed 2 weeks ago

This is a fun thing for an American in London to do even though the calories are out of sight just do it.More

3  Thank fishpictures
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 1 week ago

Dear fishpictures, Thank you so much for your kind review. I am thrilled to read that you enjoyed your time with us, and to know that you has such a special experience in our Palace Lounge for Afternoon Tea. With my sincere hopes to welcome...More

Reviewed 3 weeks ago

Enjoyed tasty sandwiches, lovely warm scones and excellent selection of cakes. The quality of the tea is very good and we had a fresh pot brought too, so always nice and hot. Melanie, who served us, was very friendly and she offered us anything extra...More

2  Thank Viv133
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 3 weeks ago

Dear Viv133, Thank you for taking the time to leave us a wonderful review, following from your Afternoon Tea with us. I am really pleased to read how much you enjoyed your time at the Hotel, in the care of Melanie. We truly appreciate your...More

Reviewed 4 weeks ago

This was a £39 afternoon tea reduced to £25 through Groupon. We were served sandwiches on stale bread, with vegetarian options mixed in with the meat. My wife's diet is halal, and yet there were ham sandwiches touching the vegetarian ones. Religious beliefs aside, I'm...More

1  Thank GLSBirmingham
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 4 weeks ago

Dear GLSBirmingham, Thank you very much for taking the time from your say to leave us a review. I was naturally sincerely sorry that you have been left let-down by your impression. My Conference Manager is equally as disappointed, and I know has taken your...More

Reviewed 28 December 2017

I took my partner there for afternoon tea to celebrate his birthday. It is a lovely place to sit and watch people passing by in the street. A good selection of sandwiches but I am not impressed with cakes, they are not homemade much to...More

Thank Admirable
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 3 January 2018

Dear Admirable, Thank you very much for taking the time to leave us feedback online, following from your Afternoon Tea with us. I really appreciate your comments, and to know that you especially enjoyed listening to our resident singer! I am sorry however to learn...More

Reviewed 2 December 2017

Popped in here for a drink and decided to have tea. £12.00 for a pot of tea , not that keen as it was quite weak tea. Decor was vey red indeed, not really my cup of tea so to speak. Still always worth seeing...More

Thank julie B
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 4 December 2017

Dear julie B, Thank you for taking the time to review your visit to the Hotel. I was naturally very disappointed to read that you were let down somewhat, especially with regards to the pricing of our beverages. We do conduct regular price comparisons with...More

Reviewed 18 November 2017 via mobile

What a special afternoon tea we enjoyed in a private room at The Rubens at the Palace. From Doorman Dave to Waiter Samuel, nothing was too much trouble. First time I had ever had a chocolate scone!! The only negative was the slightly limited choice...More

Thank Kathryn Jane D
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 22 November 2017

Dear Guest, Thank you so much for taking the time to leave us a review, following from your Afternoon Tea with us here at The Rubens at the Palace. I am so happy to know that you enjoyed your time with us, and felt so...More

Reviewed 16 November 2017

This was a treat for my daughter and l on a trip to London. We had read some great reviews. The surroundings were impressive, with lovely polite staff. Slightly strange seating arrangement with 2 seater chair facing out onto street . view of side entrance...More

Thank ad803
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 22 November 2017

Dear ad803, Thank you for taking the time to leave us a review online. I was naturally very sorry to read that you were let down, as were my team. I really do wish we could have addressed this disappointment with you on the day,...More

Reviewed 12 November 2017 via mobile

My family and I visited here for lunch after my wife’s investiture at Buckingham Palace,the food was first class,lovely surroundings and the staff could not have been anymore helpful,would throughly recommend.More

Thank michaelmick14
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this reviewResponded 14 November 2017

Dear michaelmick14, Thank you for taking the time to share your great review on Trip Advisor following your recent visit to The Rubens at the Palace. I am delighted that you chose the Rubens at the Palace to stay for your special lunch. Thank you...More

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Ask a question
Questions & Answers
sandy364
24 February 2017|
AnswerShow all 4 answers
Response from Jeremy L | Reviewed this property |
The breakfast is good. It depends on the rate selected. If you choose a rate that does not include breakfast they will offer you a package when you check in. There are several small cafes outside where you can also enjoy... More
1
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Linda M
25 August 2016|
AnswerShow all 3 answers
Response from MissMitten | Reviewed this property |
Agree with PAB Athens - I would be surprised if they're booked and if they are the place next store is really good.
0
Votes
red1259
9 March 2016|
Answer
Response from MalcolmHendry | Property representative |
Dear Guest, Smart jeans and shirt are suitable for our Afternoon Tea, yes. We look forward to welcoming you soon. Warm Regards, Malcolm Hendry, General Manager
2
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet, Highchairs Available
Good for
Special Occasion Dining, Business meetings, Local cuisine, Child-friendly, Groups, Romantic
Location and Contact Information
  • Address: 39 Buckingham Palace Road, London SW1W 0PS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Victoria
  • Neighbourhood: Victoria
  • Phone Number: +44 20 7834 6600
  • E-mail
Description
The Rubens at the Palace is located on London's Buckingham Palace Road and plays home to the Rubens restaurants. The Old Masters' Restaurant serves some of London's finest traditional cooking, including a sensational rib of Aberdeen Angus with Yorkshire pudding and a mouth-watering buffet laden with delicious dishes. This grand carvery and grill room oozes old-world charm and elegance. The Library Restaurant serves award-winning modern British food in an intimate, relaxed environment with comfortable armchairs and a traditional-style decor. Its 2 AA Rosette standard cuisine features signature dishes including Cornish scallops or a delectable combination of Irish and Scottish salmon carved at your table and followed by New Forest venison or Dedham Vale fillet of beef. The Palace Lounge follows through from the Cavalry Bar and is a magnificent bright open space with views of the Royal Mews at Buckingham Palace, the Queen's stables. This is a great vantage point from which to spot the passing pageantry, a daily occurrence being so close to the palace! Guests love to enjoy an afternoon tea and watch the world go by, or at night a liqueur in one of the cosy armchairs. In the evenings, a pianist provides lively music and entertainment, helping guests relax and unwind in friendly surroundings.
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