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Benito's Hat

19 New Row, London WC2N 4LA, England
+44 20 7240 5815
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Neighbourhoods
Neighbourhoods
Overview
  • Excellent45%
  • Very good41%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“burrito” (83 reviews)
“tacos” (12 reviews)
“refried beans” (4 reviews)
Closed Now
Hours
CUISINES
Mexican, Fast food, Vegetarian Friendly, Gluten Free Options
PRICE
$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
19 New Row, London WC2N 4LA, England
All Details
Write a ReviewReviews (205)
Traveller rating
Traveller type
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1 - 10 of 160 reviews

Reviewed 1 week ago

Since it was late and near closing time, the place was not very busy. I didn’t know how fresh the food was going to be this late, but still decided to give the place a try. The staff person was friendly as he prepared my...More

Thank FormerCaliBoy
Reviewed October 14, 2018 via mobile

Good burrito one of the best you can get in London! Free tortillas just tops it off! Nice atmosphere and fresh ingredients. Have been here many times and never had a bad burrito.

Thank Antony T
Reviewed September 17, 2018

Stopped here for lunch without reading any reviews simply because I saw someone sat in a window seat tucking into a huge burrito which looked gorgeous. So I got one myself. It was gorgeous. For a city centre cafe in the middle of a main...More

Thank Mike_from_Harrogate
Reviewed September 11, 2018

Staff were really friendly and explained the unique process of ordering the food. Very generous burrito size for the price. Went for a regular pork and baby chicken burritos with all the trimmings. Very tasty and came with complimentary nachos on the side which was...More

Thank Dominic G
Reviewed September 5, 2018 via mobile

I came here for a quick pre-theatre snack and wasn't disappointed. There was no queue (although there was quite a large one 10 mins later) and, whilst there were a couple of things waiting to be replenished, I was told to take a seat and...More

Thank katiedJ1465GM
Reviewed September 3, 2018

We came here as a group of 6 for the bottomless brunch deal advertised on TimeOut. Upon arrival, it was a little difficult to look past the fact that this is primarily a takeaway joint. The lack of atmosphere meant that this was not really...More

Thank Fanny1992
Reviewed August 25, 2018 via mobile

Terrible, slow service. She couldn't remember 2 orders at a time. The food was bland and tasteless. "Sauteed vegetables" was just sliced microwaves vegetables. When I complained, the manager went to speak to the chef, came back back and offered no explanation apart from sorry...More

Thank andrewhunt1
Mena S, Manager at Benito's Hat, responded to this reviewResponded August 27, 2018

Dear Andrew, We are very sorry to hear you've had a not so great visit with us recently. Be assured we are going to look into this straightaway, and we would be pleased to host you once again and turn your visit into a great...More

Reviewed August 17, 2018 via mobile

Think of this as Chipotle except not as good and with more drinks. When we went there, they were cycling large groups in and out. As a result, many of the tables had far less seats than they should have. The lady making drinks spent...More

Thank 38clayg
Reviewed August 5, 2018 via mobile

We had an online deal for bottomless burritos and Margaritas/Bloody Mary's. The service was slow, with us having to ask the waiting staff if we could place orders and/or replenish our karaffe. The restaurant is small and not very busy (we were there on Saturday...More

Thank 431hiteshc
Mena S, Manager at Benito's Hat, responded to this reviewResponded August 27, 2018

Dear Hitesh, Thank you for taking time to write feedback after your recent visit at our Benito's Hat in Covent Garden. We are sorry to hear about your experience, it's indeed rare receiving a disappointing service like you had last time. It would be an...More

Reviewed August 5, 2018

Benito’s Hat is a really great little Mexican Chain. We were visiting from Glasgow and stopped in for a really great lunch. At the time I never realised this was a chain and I don’t know how this branch compares to the others but I...More

Thank 801ChrisD
Mena S, Manager at Benito's Hat, responded to this reviewResponded August 27, 2018

Thank you for taking time to write feedback after your recent visit. I am sure the team will be really pleased to read your comment which I will pass on to them shortly. We look forward to welcoming you here again soon so to have...More

Nearby
Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Full Bar, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Kids, Child-friendly
Open Hours
Sunday
11:30 a.m. - 9:00 p.m.
Monday
11:30 a.m. - 10:00 p.m.
Tuesday
11:30 a.m. - 10:00 p.m.
Wednesday
11:30 a.m. - 10:00 p.m.
Thursday
11:30 a.m. - 11:00 p.m.
Friday
11:30 a.m. - 11:00 p.m.
Saturday
11:30 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: 19 New Row, London WC2N 4LA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Covent Garden
  • Neighbourhood: Covent Garden
  • Phone Number: +44 20 7240 5815
  • E-mail
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