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Deep Blue Restaurant

Science Museum | Exhibition Road, South Kensington, London, England
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Overview
  • Excellent11%
  • Very good47%
  • Average14%
  • Poor15%
  • Terrible13%
Travellers talk about
“burgers” (11 reviews)
“lamb burger” (2 reviews)
“kids meal” (3 reviews)
Restaurant Hours
CUISINES
Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Science Museum | Exhibition Road, South Kensington, London, England
All Details
Write a ReviewReviews (109)
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1 - 10 of 92 reviews

Reviewed 4 days ago via mobile

Staff were happy to show us to a table at around 2.50pm. The wait for four burgers was around half an hour. Although we could have pudding (we’re still waiting 10 minutes later) no coffee available as “the bar’s closed”. Food ok but the long...More

Thank Janice H
Reviewed 2 weeks ago

When visiting the Science Museum its worth trying Deep Blue - it doesn't seem to get as crowded as the other cafe

Thank An_Old_Burian
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 1 week ago

Dear Guest, I'm glad to hear that you had a good time with us, Hope to see you again soon. Best regards,

Reviewed 3 weeks ago via mobile

Slow service. Awful seating and lighting. Took ages for food to arrive and when it did it was cold. The restaurant itself is cold. Staff unattentive.More

Thank TinyTinks
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 1 week ago

Dear Guest, I'm really sorry to hear that, Unfortunately, we cannot control the lighting or the temperature in the museum, but we will pass the comment to them, so they can have a look on that for us. Regarding the service and the food, I...More

Reviewed 4 weeks ago via mobile

Had a lunch heat with a few work colleagues. 2 x Posh burgers and 2 x Beast burgers, + some sweet and normal fries. The posh burger were great but the beast burgers were unbelievable. They were huge and the beef was perfectly cooked and...More

Thank Russell D
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 1 week ago

Dear Guest,, Thanks a lot for taking the time to leave your comment, I'm really glad that you enjoyed your time with us, and your lunch. Hope to see you again soon ! Regards,

Reviewed 4 weeks ago

The restaurant was half full yet there were lots of staff that at first seemed rushed off their feet, but we are now not sure why. We waited so long to be served after having been seated that we had to go and find a...More

Thank Jacqui M
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 1 week ago

Dear Guest, Thanks a lot for your comment. I'm truly sorry to hear that,we aim to provide a good customer service, so what happened it is unacceptable; I will personally look into it, and talk to to my staff ( both front of house and...More

Reviewed 12 January 2018 via mobile

The food is not good. Unless you are starving and have no other option don’t go there... and even in this case there is a cafe at the entrance of the museum which is not incredible but at least average. French fries are not tasty...More

1  Thank Meryam S
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 1 week ago

Dear customer, first of all thanks a lot for taking the time to leave a comment, and sorry about late answer. I'm really sorry that you weren't happy with your food, I am personally going to look into it. Best regards,

Reviewed 13 December 2017

The Deep Blue restaurant serves good food and is child friendly. They have a well priced kids menu and also give children drawing paper and crayons.

Thank RVBurrells
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 17 December 2017

Dear guest, Thanks a lot for your review, I'm really glad that you had a good time with us, hope to see you soon! kind regards

Reviewed 26 October 2017

As most people who visit the museum I wanted something for lunch. None of the restaurants seemed to offer a traditional lunch menu but I found myself near the Deep Blue. Not into burgers, fish and chips way too expensive, so settled on the 'hot'...More

Thank davews2016
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, Thanks a lot for taking the time to leave your review , we highly appreciate it. I'm really sorry that you weren't happy with our food. Regarding the salad, probably our waitress should have explained that "hot smoked .." refers to the way...More

Reviewed 1 October 2017 via mobile

We ordered: a pot of loose leaf tea (served in a teabag); guacamole nachos (- bag of Doritos on a plate served without guacamole) and a cheese and bacon burger served without bacon. Staff were slow and uninterested and made no bill adjustment for their...More

Thank Stu_SW2
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, I apologize for the late reply, Thanks a lot for your review, we really appreciate it. I'm sorry about our poor performance, I will personally talk to my team about it, as it's not the service we aim to provide. thanks again, Best...More

Reviewed 23 September 2017 via mobile

White visiting the Science museum we decided to stop at the Deep Blue Restaurant which is to the rear of the ground floor. Our expectations weren’t high as restaurants inside visitor attractions are not usually fine dining but we were pleasantly surprised. The service was...More

Thank RichardSurcouf
Rodrigo B, Manager at Deep Blue Restaurant, responded to this reviewResponded 2 November 2017

Dear Guest, Sorry about the late reply, Thanks a lot for your review, I'm glad that you enjoyed your time with us, Hope to see you soon, Best regards, Rodrigo.

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Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: Science Museum | Exhibition Road, South Kensington, London, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighbourhood: South Kensington
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