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Pho

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The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
0782 466 2320
Website
Today
11:30 - 22:00
Closed now
See all hours
Hours:
Sun 11:30 - 19:00
Mon - Sat 11:30 - 22:00
More Info
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100 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

Bland, tasteless, messy, expensive. £26 for a shared started and 2 bowls of soup. The soup was very watery and had an over powering taste of lemon so much so that it was like toilet cleaner. The starter was the fried pork spring roll.... just tasted like cheap sausage meat, no real flavor.... Eat else where

Helpful?
Thank Browny3649
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 December 2016 via mobile

Vietnamese food was decent, not as good as my familys homemade food. Sides were overpriced for quantity. Presentation of food was good and iced coffee was great. Customer service was lacking, both when ordering and when receiving/waiting for food.

Helpful?
Thank Dat D
Edmonton, Canada
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 3 December 2016 via mobile

Every time I eat here I tell myself it's the last time but this time it really is!!! Apart from the fact that I usually get sick after eating here, they rip me off every time. I usually order the spicy prawn and rice noodle soup but it barely has 3 prawns in!! It's just a heap of noodles. Ridiculous!

Helpful?
Thank 236foodie
London, United Kingdom
Level Contributor
75 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 28 November 2016

The soup on November 28 2016 was overly salty. I've dined at this pho branch a few times and this time my partner and I weren't even able to eat it due to the amounts of salt. He had number 20 I had number 26 both of them were just uneatable.

Helpful?
Thank Patrycja N
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 November 2016 via mobile

Came in to have a quick bite as I have been to Pho in Stratford. Was not disappointed the food was amazing. Staff also was very helpful. It is a nice change to be able to have a chat with a waiter even when everyone is running around.

Helpful?
1 Thank Kerst N
Silkeborg, Denmark
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 November 2016

A fair experience but a little expensive compared to the quality. was served the Pho Tai Bo Vien: steak & meatballs (soup, see picture)

Helpful?
Thank Tim P
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 27 November 2016 via mobile

What a mess! Visited last night. The place is messy, not very organised. The cashier is not helpful, asked her about the food, she decided to ignore me. The place is dirty. Food is not good value for money. By comparison, Wagamama is so much better.

Helpful?
Thank Brigitte Z
London, United Kingdom
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 7 November 2016 via mobile

Totally got the order wrong, charged for two bowls when I asked for one. Ignored request to make spicy and served another in our group the wrong meal. Sloppy presentation. Avoid.

Helpful?
Thank Neil W
Level Contributor
109 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 24 October 2016 via mobile

Well, I tasted their noodle soup and think it is ok but not that good. The price is a bit high and there was a lot soup left in my bowl in the end. The amount of each portion is small. The restaurant located at the second floor of Westfield, you will not miss it!

Helpful?
Thank Yinyin C
Tucson, Arizona
Level Contributor
588 reviews
237 restaurant reviews
common_n_restaurant_reviews_1bd8 367 helpful votes
4 of 5 bubbles Reviewed 20 October 2016

All 4 of us like Vietnamese Food so we chose this for lunch. Pho soup and real spring rolls (not fried). We were happy with the food but it was a bit awkward carrying trays of Pho soup over to the counter we found to eat at. Would have been better sitting at a table but it was still a... More 

Helpful?
1 Thank vagabondginger

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Fast food, Asian, Vietnamese
Meals
Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible, Takeout
Good for
Kids, Child-friendly, Cheap Eats
Open Hours
Sunday
11:30 - 19:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 22:00
Saturday
11:30 - 22:00
Location and Contact Information
  • Address: The Balcony, Shepherds Bush | Westfield Shopping Centre, London W12 7GE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: 0782 466 2320

Questions & Answers

Questions? Get answers from Pho staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?