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Caffe Concerto

$$ - $$$
Neighbourhood:
Soho
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50 Shaftesbury Avenue, London W1D 6LW, England
+44 20 7494 6853
Website
Today
07:30 - 23:00
Closed now
See all hours
Hours:
Sun 08:00 - 23:00
Mon - Sat 07:30 - 23:00
More Info
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185 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Level Contributor
337 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
Reviewed 2 days ago NEW via mobile

Situated in sharftbury avenue in the heart of theatre land and offer good friendly service and ideal for tea/coffee and light lunch.

Helpful?
Thank Maurice S
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 3 days ago NEW

The place is comfortable and has chic decor but even the prices are chic... Anyway, the desserts are good value for money

Helpful?
Thank Gimier
Yorkshire, United Kingdom
Level Contributor
32 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 4 days ago NEW via mobile

Looks the part but extremely disappointing. Both the tirramasu and strawberry cheesecake don't have a lot of flavour. Staff were rude and couldn't understand them.

Helpful?
Thank rosella468
Spalding, United Kingdom
Level Contributor
230 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
Reviewed 1 week ago via mobile

Went in on impulse, as the cakes in the window looked amazing. We were promptly seated by friendly staff, who took our order after we spent some time looking at the diverse menu. We ordered two pots of tea and two cakes. One of the cakes took a while, and we got the impression the order had been lost (?)... More 

Helpful?
Thank FT1975
Wimborne, United Kingdom
Level Contributor
55 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

Popped in here for coffee, just after going to the Lego store in Leicester Square. Then we had Pancakes, and various slices of cake. Service was very good, and food was lovely and served quickly. Prices were high, but the cafe is just off Piccadilly Circus, so its what you would expect.

Helpful?
Thank JBlargo
saraV7734CE, Manager at Caffe Concerto, responded to this review

Thank you for your review. We are glad you enjoyed your coffee and cake. We would love to see you again. kind regards, Sara More 

Level Contributor
7 reviews
Reviewed 5 weeks ago via mobile

Popped in to recharge energy supplies. Awful staff with a bad attitude. Manager was interviewing a lady and staff were calling her. I had chocolate cake which was of a very poor standard for cost. Partner had Black Forest which was slapped onto the plate and was in pieces. Waited forever for two pots of tea. Cake eaten before they... More 

Helpful?
Thank Theatrefan2017
saraV7734CE, Manager at Caffe Concerto, responded to this review

Thank you for your review. My apologies for your experience which doesn't reflect our standards. We would love to make it right for you, therefore if you could contact our caffe concerto customers services I am confident they will be very happy to help you. kind regards, Sara More 

Limassol, Cyprus
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 31 March 2017

Caffe Concerto is the hugest disappointment in London. The staff is crooks. When we gave them card for paying, they paid the bill for the next table with doubled amount. They refused to give back the difference of money, because we paid with card. They said that we'd get the money on our card in 3 days. It was a... More 

Helpful?
1 Thank tanikua
Leeds, United Kingdom
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 26 March 2017

The service was good, nice decor but it's rated average because of the overpriced cakes - the cheapest to eat in is £4.95 for a Danish pastry, some cakes were £6.95 / slice of average size. They also charge 12.5% service charge and automatically add this to your bill. A shame!

Helpful?
Thank Electranorthuk
saraV7734CE, Manager at Caffe Concerto, responded to this review

Thank you for your review. kind regards, Sara More 

London, United Kingdom
Level Contributor
99 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 10 March 2017

From outside, this cafe looks very inviting, especially when you look at the cakes in the window shop! 3 of us had meal in restaurant around corner and decided to go for a cake after, at cafe Concerto. If you look at the window, you will see that cakes are around £4.00. We had 3 cakes and glass of coke... More 

Helpful?
1 Thank minasweet
Espoo, Finland
Level Contributor
9 reviews
7 restaurant reviews
Reviewed 27 February 2017

We visited this place after a long walk. It was rainy windy evening. We wanted just some hot tea and a cake. When we entered the cafe I asked if they serve tea and the man answered "You can not just drink tea". Weird ;) So we got a table for three persons near the entrance. It was a huge... More 

Helpful?
Thank Anna L

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$21
Cuisine
Italian, Cafe
Meals
Drinks, Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Child-friendly
Open Hours
Sunday
08:00 - 23:00
Monday
07:30 - 23:00
Tuesday
07:30 - 23:00
Wednesday
07:30 - 23:00
Thursday
07:30 - 23:00
Friday
07:30 - 23:00
Saturday
07:30 - 23:00
Location and Contact Information
  • Address: 50 Shaftesbury Avenue, London W1D 6LW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: +44 20 7494 6853
Description
Situated at the heart of London theater it is an ideal location for before and after theater meal or for a cake and a coffee. It sits in the midst of theatreland and museums. Whether you have an important meeting or you simply want to relax, Caffe Concerto would suit your needs.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Caffe Concerto and other visitors
1 question
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oxfordshire uk
over a year ago

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Questions? Get answers from Caffe Concerto staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood