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The Old Ship

#15,471 of 17,928 Restaurants in London
$$ - $$$
Bar, British
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Chiswick Mall, London, England
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19 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

We were walking from Barnes to Hammersmith and looking forward to lunch by the Thames. After ordering a round of drinks we discovered The Old Ship was not serving food... at lunch time on Saturday afternoon. No warning, menus still out. Very poor.

Helpful?
Thank Leon O
Thames Ditton, United Kingdom
Level Contributor
62 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 4 February 2017 via mobile

What once used to be an amazing pub great for drinks, lunch, dinner or special events has resulted to be just beautiful for its location and nothing more. The staff are so stressed as a result of being overworked and the high turnover of them means you are just lucky to get a good service. We wanted a table to... More 

Helpful?
Thank Mr_and_Mrs_De_Chypre
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 11 December 2016 via mobile

AWFUL service, terrible atmosphere. Waited two hours for our food, was told our preorder was lost and received no apology. When our first course finally arrived, the waitress tried to start an argument with us. Worst pub in West London, avoid. Avoid. Avoid.

Helpful?
Thank JoeGroke
Surrey, United Kingdom
Level Contributor
36 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 31 October 2016

Great pub, good atmosphere. Only one person serving at the very busy bar? Why on earth would the manager not find someone else if they had apparently been let down? Having said that the barman was very efficient! I had the roast beef which was very tasty with good selection of veg albeit smothered in a gravy which was too... More 

Helpful?
Thank Tor223
London
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 August 2016 via mobile

Came here for a nice pint on a beautiful evening only to be scorned by the bar staff for lining up for the bar. We were told we should group together at the bar. Why have an orderly system when you can get stuck behind someone that is ordering a long winded round of drinks. While we waited for change... More 

Helpful?
Thank Judgmental_Glare
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 March 2016

Really nice atmosphere. Good range of real beers. Didn't eat there, but the plates of food that were being served looked absolutely fantastic.

Helpful?
Thank Chris P
London, United Kingdom
Level Contributor
62 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 7 December 2015 via mobile

Went here after a long walk with my family. We were lucky to get a table without reservation as it was busy! I would recommend to book in advance especially during summer. The meal was at first disappointing as there were not enough meat. We raised it to the waitress and few minutes after, we received a complimentary platter of... More 

Helpful?
Thank Thebargainhuntress
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 22 August 2015 via mobile

Although we reserved a table for a party of 10 it's a 10-15min queue for the bar - woeful lack of staff on a weekend. Drinks only served in plastic at grossly inflated prices for a river view and no table service. Other pubs on the river serve in glass an if your inside why not this. The worst corporate... More 

Helpful?
1 Thank Andy N
London
Level Contributor
193 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
2 of 5 bubbles Reviewed 20 July 2015

Called in with friends for an afternoon drink at this great location. Inside, long queues (see picture) and under-staffed bar. As we were having drinks outside, plastic mugs were the order of the day. And that's fine. But why do the staff have to finger the insdes of the mugs which they would never do to a glass? And then... More 

Helpful?
1 Thank PeterC489
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 14 May 2015 via mobile

Dived in here for lunch with husband and has the burger. Was incredibly good. Went back again with friends and it lived up to the first visit, which is rare. Love this place.

Helpful?
Thank MrsMN

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Bar, British
Meals
Lunch
Restaurant features
Seating, Reservations
Location and Contact Information
  • Address: Chiswick Mall, London, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London

Questions & Answers

Questions? Get answers from The Old Ship staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?