We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Unit 1078 Westfield London Shopping Centre Ariel Way | Westfield Shopping Centre, London W12 7GB, England
+44 20 8090 9070
12:00 - 22:00
Closed now
See all hours
Sun 12:00 - 21:00
Mon - Thu 12:00 - 22:00
Fri - Sat 12:00 - 23:00
More Info
Add Photo Write a Review

1,765 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 1,331: English reviews
London, England, United Kingdom
Level Contributor
111 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 5 days ago NEW

Was dinning in your restaurant on 8th April eating with my family for my birthday it was all going well food was lovely until I bit something hard. From within my salad I discovered a foreign plastic material in my food. The staff were alerted and manager was very apologetic and stated that it is an open kitchen and can't... More 

Thank Lev A
Management response:

HI Lev A Thank you for getting in touch with us through tripadvisor. Your email has being deal with our food safety team since first sent your email to our Jamies Feedback page. Please allow 2 working days to get a response as we must start and investigation over the case to be able to provide you with an accurate... More 

London, United Kingdom
Level Contributor
45 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 6 days ago NEW

First time, amazing food and amazing service, thanks to Chris. We'll certaining be back, the buzz was fantastic.

Thank LewisSeal
Management response:

HI LewisSeal Thank you very much for your feedback. We really appreciate good feedback as they motivate the team and help us to improve our well know customer service. Ill make sure the message get passed to our team and in particular to Chris whom will be receiving a small incentive for his great performance. Kind regards Juan Betancur More 

Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 6 days ago NEW

We rarely get to eat out together as a family. So glad we chose Jamies after a hard day's shopping. The food was delicious as you'd expect and the service was top notch.

Thank Mouseontour
Management response:

HI Mouseontour Thank you very much for taking some of your time to write us such a lovely feedback. this kind of feedback helps our team to create such a good standard by our lovely customer recognition, it also helps us to keep ourselves motivate to move forward to make even more happy customers. Kind regards Juan Betancur More 

Nicosia, Cyprus
Level Contributor
428 reviews
270 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
Reviewed 1 week ago via mobile

Had lunch and dinner. Both menus are are same. The lunch was very good. Excellent service. The dinner was generally good. The appetisers were very good, not so the main dishes. The sirloin steak was very thin and overcooked even though I asked for it to be medium rare. I have never seen a sirloin steak that thin, especially at... More 

Thank Moniaits
Management response:

HI Moniatis Thank you very much for your feedback. I would like to discuss your experience more in detail if possible. Please feel free to email me at Juan.betancur@jamiesitalian.com with your details and ill try to contact you back in less than 24 hours. Best regards Juan Betancur More 

Bedford, UK
Level Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

We eat out a lot for Jamie's can be great for families. We also eat a lot of Italian This is comfortably the best Jamie's we have been too and we had excellent food and service from Arleta Would thoroughly reccomend and will come back again when here

Thank bedfordspurs
Management response:

Dear Bedforspurs Thank you very much for your feedback Is always great to know that our customer appreciate the effort added to our service and to the quality of our food. Ill make sure Your feedback gets shared with our team and in particular with Arleta with an small incentive. Best Regards Juan Betancur More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Went for dinner with my girlfriend really impressed with the food and service we received. A nice selection of specials were available. I highly recommend this restaurant if your looking for a decent place to eat. Great food, Great service. Will definitely return.

Thank One G
Management response:

Dear One G Thank you very much for such a lovely review The management team will make sure to pass it on to the the whole team, we are so glad that you have enjoyed the food and the service, Here at Jamies we are very proud of the ingredients we use and the personal we hire as we all... More 

Chester, United Kingdom
Level Contributor
90 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 1 week ago via mobile

We visited for the first time early evening, had two, two course meals from the evening menu. Both were excellent and the service was very good too. We would happily return at some stage in the future.

Thank Mike C
Management response:

Hi Mike C Great to know that you found our evening menu of great value for money. Here at Jamies We offer fabulous deals without compromising quality, we hope you come back again soon and try some more of the other menus Kind regards Juan Betancur More 

Hertford, United Kingdom
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

Took my 15 year old son for lunch here today and chose The Gennaro's Chicken Club. Two bits of chicken thigh, some with horrible skin on was served on a stale bun. I mentioned it to the waiter who disappeared and we had a different waiter give us the bill. Totally disappointed and the fact they don't take too much... More 

Thank Dominic M
Management response:

HI Dominic I am very sorry you didn't have the experience you were looking for. Here at jamies we tried everyday to provide quality food and service, sadly in this case we didn't achieve this. I would like to ask you if you are so kind to email me at juan.betancur@jamiesitalian.com if you want to talk about your experience a... More 

London, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

A bit dissapointed as i love italian food and i am fan of Jamie Oliver, was expecting much better food ,staff were not friendly and delayed everything.

Thank agavia3009
Management response:

Dear Agavia I am sadden to know that you didn't enjoy your experience at Jamie's Italian. I would like to discuss it a bit further to be able to identify the issue. would be great if you could email me back at at juanb.betancur@jamiesitalia.com to discuss it a bit further. Kind regards Juan Betancur More 

Singapore, Singapore
Level Contributor
236 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
Reviewed 2 weeks ago

Ordered a crab pasta for dinner, and gosh, it was so terrible that I couldn't finish it. It was dry, bland, and flat. They weren't generous with the crab meat, but then again, the crab meat was tasteless too. Extremely disappointed, will never come here again.

Thank Goomba81
Management response:

HI Goomba81. I am sorry to read that you were disappointed with your last visit. i would like to offer you my email to discuss further your experience as is very important for training and development of our team and to ensure we provide excellent service and food to all our customer My email is juan.betancur@jamiesitalian.com, please feel free to... More 

Travellers who viewed Jamie's Italian Westfield also viewed

St Albans, Hertfordshire
Kingston upon Thames, Greater London

Been to Jamie's Italian Westfield? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Italian, European, Gluten Free Options, Vegetarian Friendly, Vegan Options
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Open Hours
12:00 - 21:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 23:00
12:00 - 23:00
Location and Contact Information
  • Address: Unit 1078 Westfield London Shopping Centre Ariel Way | Westfield Shopping Centre, London W12 7GB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8090 9070

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jamie's Italian Westfield and other visitors
3 questions
Ask a question
21 hours ago
21 hours ago
Brentwood, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from Jamie's Italian Westfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?