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#870 of 17,866 Restaurants in London
Certificate of Excellence
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61 Jermyn Street | St. James, London SW1Y 6LX, England (St James's)
+44 20 7499 2211
07:00 - 23:00
Open now
See all hours
Mon - Fri 07:00 - 23:00
Sat 08:00 - 23:00
More Info
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439 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Abu Dhabi
Level Contributor
236 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

The food at Franco's continues to be very good. The truffle pasta was sublime and so was their steak Rossini. In fact every one of the dishes we ordered on the night we visited were delightful. I've been to Franco's now four times and I can not fault the quality of their food. The service however on this particular occasion... More 

Thank Maninasuitcase_10
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you for you positive feedback on the food we serve at Franco's. We are very fortunate to have a very talented Chef who takes great pride in his menu as do all of his team. We are however saddened to discover that you felt let down by the quality of the service on your last occasion. I would like... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 6 days ago NEW via mobile

Food ok. Waitresses pleasant. Somelier lacking. No decent wine by the glass 3 Generations of our family been here but never again.

Thank Fatima A
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you for taking the time to write your review. Of course we are disappointed that you could not find a wine by the glass that you liked. Particularly as we offer no less than 31 different wines by the glass, including Champagne, Procecco, Franciacorta, rosé, white, red, fortified and dessert wines. It would be a shame for you not... More 

Level Contributor
200 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Visited recently for a very good lunch. Arrived on time and was shown to our table immediately. Great selection of specials and ordered from it, great service and hope to visit again soon.

Thank Peter G
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you very much for your review. I know the chef will be very pleased to read your comments on our specials which change daily. We look forward to welcoming you back soon. With kind regards Jason More 

London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 1 week ago

We had three courses, all dishes reasonable, nothing special, very small and terribly overpriced, the steak tartare was hardly seasoned, my macaroni dish was luke warm, food was very average really. You pay for the service, that's West London for you!

Thank Claudie179
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you for taking the time to write of your recent experience at Franco's. Of course we are disappointed you did not like our Steak Tartar which we admit is lightly seasoned, leaving the seasoning to your own taste. We would have gladly heated or replaced the Macaroni dish if you had mentioned this to us at the time. We... More 

Henley-on-Thames, United Kingdom
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I was hosting a Friday business lunch for six having been here previously as a guest. The table downstairs was excellent and afforded us space to eat and talk. The set lunch appeared very good value but we all went "a la carte" which was obviously more expensive. All the food was excellent although most of the "specials" had gone... More 

1 Thank Eggy1961
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Had a very nice meal. Reason for visit was we were staying very close by, and wanted somewhere in walking distance. My wife was unwell and was in London for medical purposes. Head waiter suggested some' specials', which I am sorry I took up the option, chose a fish for two of us, when bill arrived it was £75 just... More 

1 Thank Peter M
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you for taking the time to write of your positive experience at Franco's recently. Of course I'm disappointed that the cost of the daily special fish was not communicated to you. Normally we charge £30 per person when these become available and are offered as a daily special. We will continue to emphasise the importance of communicating the price... More 

Bath, United Kingdom
Level Contributor
30 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This was my one and only Italian restaurant of choice when I worked in London, I had not been for many years and had the opportunity recently to return and NOT disappointed. I read many reviews and was concerned but my memories drove me to return. Staff, excellent, really efficient, friendly and present but not interfering. Atmosphere was great, and... More 

Thank Tim D
FrancosJermynStreet, Owner at Franco's, responded to this review

Thank you very much for your exceptionally generous review following your recent dining experience with us. I am pleased that you were encouraged to return and were reminded and pleased with the consistent quality of food, service, atmosphere and wines. All of us at Franco’s aim to be the best at whatever we do and offer the highest standards of... More 

Edinburgh, United Kingdom
Level Contributor
36 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Smart looking place let down by poor execution. A waiter who thought their news was worthy of interrupting the guests conversation. Repeatedly. And who thought it ok to reach across the guests rather than walk around the table. Repeatedly. And a cloakroom service that decided a ten minute break was ok. And eggs so yellow that they could have been... More 

Thank OnehandEconomist
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you very much for taking the time to write of you meal experience at Franco's for breakfast recently. We are naturally very disappointed that the service your received fell short of the standards we aim for and those that you expect. It is for this reason that we appreciate your feedback so that we may act on those areas... More 

Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Been often in this part of London I always like to visit Franco's. great food and absolutely awesome service!

Thank valrosser
Kent, United Kingdom
Level Contributor
67 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 22 January 2017

I met up with some former colleagues and we chose Francos as it suited from a transport point of view and I had a good memory of it from my previous visit there. We chose the Open Table offer. Overall, there was nothing wrong with Franco's but, in all honesty, it worked out quite expensive for what was good but... More 

Thank Mascot1
FrancosJermynStreet, General Manager at Franco's, responded to this review

Thank you for your feedback. Naturally we are disappointed that you did not enjoy your meal with us recently. Admittedly its a little difficult to make Lamb Chops more inspiring despite that dish being one of or more popular of dishes from the grill. I would urge you to return and try one of our fresh pasta dishes that are... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
Italian, Mediterranean, European, Vegetarian Friendly, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Business meetings, Special Occasion Dining, Groups, Romantic
Open Hours
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
07:00 - 23:00
08:00 - 23:00
Location and Contact Information
  • Address: 61 Jermyn Street | St. James, London SW1Y 6LX, England
    (St James's)
  • Public Transportation: Green Park, St James's & Piccadilly tube stations are all 5 minutes walk away.
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > St. James's
  • Neighbourhood: St. James's
  • Phone Number: +44 20 7499 2211
Opened in 1946 in Mayfair, Franco's restaurant has been one of London's most popular Italian establishments ever since. It continues to offer local gourmets a tranquil oasis away from the buzz of the city. Set at the St James���s end of Jermyn Street, Franco's is fantastically located for the galleries, private clubs and hotels of the area. And the pre-theatre and afternoon tea menus are a delight. The restaurant���s character evolves throughout the day from the early morning breakfasts to laid-back lunches and romantic candlelit dinners in the evening. The elegant 1940���s-inspired d��cor is bright and modern, with light wood, off-white walls and comfy upholstered dining chairs. Franco's sumptuous Mediterranean menu has been developed by Head Chef Paulo Parlanti and showcases fresh seasonal produce in traditional and modern Italian dishes. Popular dishes include the duck breast with Castelluccio lentils; ossobucco ravioli with veal jus; and the classic tiramisu. Service is flawless and the wine list is a winner too.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Franco's and other visitors
2 questions
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Abu Dhabi, United Arab Emirates
11 months ago
Abu Dhabi, United Arab Emirates
11 months ago

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Questions? Get answers from Franco's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood