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Thai Square - Mansion House

$$ - $$$
Neighbourhood:
City of London
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1-7 Great St. Thomas Apostle, London EC4V 2BH, England
+44 20 7329 0001
Website
Today
12:00 - 15:30
17:30 - 22:30
Open now
See all hours
Hours:
Mon - Fri 12:00 - 15:30
17:30 - 22:30
More Info
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112 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Madrid, Spain
Level Contributor
60 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago

When you see the restaurant from the outside, you want to come in. The staff is nice and the food is ok, but not worth the cost. Also toilets not well maintain but does not smell.

Helpful?
Thank Ursulachinata
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

I am very grateful that you took the time to review your last visit at Thai Square Mansion House. Your feedback is very important to us, we strive to offer the best dining experience to all of our customers. I have referred your feedback to our team who I am sure will make your next visit more satisfactory. In the... More 

Seattle, Washington
Level Contributor
34 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 2 February 2017

It's weird to dine at a restaurant that's nearly empty and, on this occasion, it colored the experience in a negative light. We ordered the pad thai and the drunken beef; both plates had odd tastes to them that seemed to come from the sauces which had been applied. The pad thai also came with a generous portion of what... More 

Helpful?
Thank DanielJSlick
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

Thank you very much for sharing your thoughts on our performance. It is our commitment to improve our food and services continuously, your feedback are thus very much valued. We hope to provide a better experience for you next visit at Thai Square Mansion House, and we are looking forward to seeing you again in the near future. Please do... More 

Lancashire
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 11 January 2017 via mobile

Really enjoyed eating in this lovely restaurant. Wide choice of food and drinks, well presented and delicious. Would definitely eat there again. Service could be a little friendlier!

Helpful?
Thank sallyf49
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

Thank you so much for your positive feedback on your recent visit at Thai Square Mansion House. I am excited to congratulate our chefs on their success. It is our pleasure to serve you with the best Thai food. Our team is committed to make continuous improvement and deliver you a more satisfactory experience. I am looking forward to seeing... More 

Chipping Ongar, United Kingdom
Level Contributor
108 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 4 January 2017

Cold atmosphere cold resturants very very under rated Thai food I must say big portions of very under average Thai food disappointing . The things which were OK were the cocktails won't be returning

Helpful?
Thank sam b
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

Many thanks for taking your time in reviewing your last visit at Thai Square Mansion House. We are sorry to learn about your unfortunate experience and please accept our sincere apology. Your input is essential to us as we are committed to improve the quality of our Thai food continuously. I hope that we will see you again in the... More 

London, United Kingdom
Level Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 23 December 2016

We came here for our Christmas team lunch. The menu is extensive and has lots of options but that's unfortunately where there positivity stops. We arrived just before 12pm and the restaurant was fairly quiet, we were seated next to a wall filled will different cow bells. Although this look pretty, the protrude into the table causing them to be... More 

Helpful?
Thank SarahCH16
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

It disappoints me that you are dissatisfied with your recent visit at Thai Square Mansion House. Please accept my sincere apology, and I believe that this is an isolated case. Our team are currently investigating into the incident. Your comments are valuable for us as we are determined to improve ourselves continuously. Please give us another chance and I am... More 

Sydney
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 12 December 2016

What a terrible experience, the worst dining experience ever - Went to Thai Square Mansion today after visiting another thai square in London which was good. We were initially greeted by a waiter who had no interest in serving us and took our menus away before we could even order. After I asked for the menus back, he then stepped... More 

Helpful?
1 Thank hoyts
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

Thank you for choosing Thai Square Mansion House. I am disappointed to learn of our poor services, and please accept my apology for this. I have referred your case to our team and they are investigating with the information that you provided currently. It is our aim to provide the best services to our customers and I am sure that... More 

2 reviews
Reviewed 12 December 2016

What a terrible Experience! Worst customer service I've ever experienced, insulting my friend, wrong orders, breaking glass bottles on our table and not caring at all.. Will not be back!!

Helpful?
Thank Ricky C
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

Please accept my sincere apology for your recent visit at Thai Square Mansion HOuse. It saddens me to hear that you are mistreated. It is our responsibility to provide the best quality of services to our customers, and your inputs are valuable for us to achieve our goal. We are currently reviewing the incident with the information that you provided.... More 

Manchester, United Kingdom
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 18 November 2016 via mobile

Came here on a business trip and this place cannot be faulted! Great customer service as soon as you walk through the door. The food was absolutely amazing (my colleague had the jungle curry and it is what it says - extra hot). Overall I had a great experience and will be back.

Helpful?
Thank Jakebird
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

Thank you for taking the time to write your review on your last visit at Thai Square Mansion House. Your feedback is very much valued and I am very pleased to hear that you had a pleasant experience. Our team takes their roles seriously to provide the best services and Thai dishes to all of our customers. I am confident... More 

London, United Kingdom
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 18 November 2016 via mobile

Well here are the good things... Good service Price decent for the area Good looking place Negative: service is bad My friends and I were really not impressed. Defo won't be back here again

Helpful?
Thank Jaxthedyde99
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

Thank you for choosing Thai Square Mansion House. I am so sorry to learn about your frustration with our services. Our team pride themselves in providing the best quality of services to all of our customers, and this is believably an isolated experience. I am sure that this will never happen again in the future. Should you have further questions,... More 

Ra'anana, Israel
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 16 November 2016

The food was very good with very nice vegan selection. The service was fast and the prices are reasonable.

Helpful?
Thank Kartofale
Nida P, Guest Relations Manager at Thai Square - Mansion House, responded to this review

Thank you very much for your positive feedback, I am glad that we meet with your expectations. Our success is the result of our team’s effort and your wonderful comments encourages us to continue to deliver the best experience for our customers. I know our Mansion House team will look forward to impress you even more on your next visit.... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$19 - US$51
Cuisine
Asian, Thai
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Serves Alcohol, Reservations, Seating, Waitstaff, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Business meetings, Child-friendly, Groups
Open Hours
Monday
12:00 - 15:30
17:30 - 22:30
Tuesday
12:00 - 15:30
17:30 - 22:30
Wednesday
12:00 - 15:30
17:30 - 22:30
Thursday
12:00 - 15:30
17:30 - 22:30
Friday
12:00 - 15:30
17:30 - 22:30
Location and Contact Information
  • Address: 1-7 Great St. Thomas Apostle, London EC4V 2BH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > City of London
  • Neighbourhood: City of London
  • Phone Number: +44 20 7329 0001
Description
Thai food is becoming more and more popular internationally, gaining recognition as one of the world's greatest cuisines, because of its authenticity. To serve the rapidly expending number of devotees of Thai food in all parts of the world, the recipes development section of Thai Square, the leading group of Thai restaurant in UK, has conducted extensive research. Compiling more than a thousand recipes for both traditional and contemporary Thai dishes, now offering a selection of these in all Thai Square restaurants. Thai food in Thai Square is not only highly appetizing, but also very nutritious. For this reason we have chosen dishes that are low in fat and nutritionally well balanced. Thai Square presents carefully selected recipes, which are deliciously tasty and meet a variety of dietary needs as indicated in our menus. This makes it easy for you to choose the dishes best suited to your health.

Questions & Answers

Questions? Get answers from Thai Square - Mansion House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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