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31 Castlegate Restaurant

#46 of 675 Restaurants in York
Certificate of Excellence
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31 Castlegate, York YO1 9RN, England
+44 1904 621404
Website
Today
11:00 - 15:00
17:30 - 21:30
Closed now
See all hours
Hours:
Sun 11:00 - 16:00
17:30 - 21:00
Tue - Fri 11:00 - 15:00
17:30 - 21:30
Sat 11:00 - 21:30
More Info
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950 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Yorkshire, United Kingdom
Level Contributor
51 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 1 week ago

Food ordinary. Service desperately slow, I don't think it was the problem of the waitress. Staff does not have an idea of drink mixes.

Helpful?
Thank Chris E
nickjulius, General Manager at 31 Castlegate Restaurant, responded to this review

Thank you for your review. I am sorry that you thought that the service was slow. I do believe you were seated at 19.20, you ordered your meal at 19.44 and your mains came at 20.34, that was after you had already had your starters between the two times above, i think 20-25minutes, for freshly cooked, locally produced food is... More 

Bradford, England, United Kingdom
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

On a recent visit to York we booked into hear for our first anniversary. From the outside it dosent look anything special but once inside it is very quaint and romantic. We was on a tight budget so we chose from the set menu which had a reasonable amount of choices. The food arrived in a reasonable amount of time... More 

Helpful?
Thank Stephen M
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your 5* review. I am extremely happy that your visit to us was a positive one and you enjoyed the food and service here at 31 Castlegate. The set menu that we have offers fantastic value for money whilst still serving you fresh, local produce cooked from scratch. Nick Julius More 

York, United Kingdom
Level Contributor
26 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

We had drinks before our meal and were well looked after by Charlotte behind the bar. All the staff were helpful as we dined. The service was good and the food well presented and safe. The surroundings were a little dated and a bit old fashioned. All in all not too bad.

Helpful?
Thank Jimmie M
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your review. Your review means alot to us and we take all comments on board. I have passed on your gratitude to Charlotte, she is fantastic. Please do pop back and have a meal or a drink in our new bar again in the future. Nick Julius More 

Kilmarnock, United Kingdom
Level Contributor
29 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

We hadn't booked, having just arrived in york, but so glad we found it. Not only was food very reasonably priced but also well cooked and well presented with very pleasant staff. We had the set menu and most tastes would be catered for...we eat out regularly and ours certainly were. Pleased to have stumbled on this little gem.

Helpful?
Thank Martha M
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your review. Thank you for dining with us here at 31 Castlegate. Such kind words regarding the food we serve and the servers that served you. We really do appreciate every single review we get should it be bad or good. (we much prefer the nicer ones like this) Thank you for stumbling on us. We do... More 

York, England, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We had booked a table for 2pm on a Sunday. When we arrived we went to the bar to order 2 cocktails but we're told we could order them from our table and we're directed upstairs to the restaurant. We were then asked what we wanted to drink and when we asked for the cocktail menu, were told they were... More 

Helpful?
Thank Sarah F
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your review. Firstly, let me apologise that you feel like you received mediocre service from my staff. This is not acceptable and staff on shift have been spoken with about this. The rib eye you mention been gristly, rib eye steak does tend to have a line of gristle through the steak, that is the cut of... More 

cumbria
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

loved it booked i dec 2016 reservation ok very welcoming staff lovely for will be back for sure my wife had a good time

Helpful?
Thank bingoCumbria
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your 5* review. Your review really does mean a lot to the restaurant. We do hope that you will visit us again in the future. Nick Julius More 

Level Contributor
98 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

Excellent quality food and very friendly staff. Considering I visited with Mum during Mother's Day, would have to say the food was moderately priced unlike big branded restaurants who could not compete with the quality of the food at Castlegate. Staff were very attentive, welcoming and although busy, food was received promptly and dishes cleared etc Would highly recommend!

Helpful?
Thank Meg W
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your 5* review. Thank you for choosing 31 Castlegate to share Mothers`s day. It was a busy day and myself, my chefs and my staff thoroughly enjoyed the day. We thought service went very well and we had some amazing customers walk through the door to dine with us. Thank you for saying that you would recommend... More 

Garstang, United Kingdom
Level Contributor
76 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 4 weeks ago

Most of York is pedestrianised, and you get hungry suddenly. We with 2 friends came across 31 Castlegate by chance, went in, and on a very cold day, were well looked after, and able to choose a window position with plenty of space to relax and look at the menu. We had 4 different choices of meal, and each one... More 

Helpful?
Thank GEOFF W
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your 5* review. I hope people look at your review and decide to book a table with us here, we are situated in a good location, tourist spots and next door to a car park, a lot of people do not realise that we are situated where we are or what we are, hopefully reading such positive... More 

Barcelona, Spain
Level Contributor
59 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago via mobile

Very pleasant staff and someone working well in the kitchen below. Understated and interesting. Never been disappointed, always seems quieter than is really should be. Will go again!

Helpful?
Thank Speakasyoufind8
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your review. Short but very kind. We really do appreciate every single review that we get. It can sometimes be quiet for us on a lunchtime and we really do URGE everyone who reads these reviews, to pick up the phone and book a table, we can guarantee you that you wouldn't be disappointed. As head chef... More 

Peterborough, United Kingdom
Level Contributor
36 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 20 March 2017 via mobile

We stopped here on Saturday for a lite lunch and we're suppressed by the standard of the food and service we were well looked after by all the staff and many thanks to them this place is small and quirky but nice and cosy and good value for money thanks to all who looked after us.

Helpful?
Thank Michael c
nickjulius, Owner at 31 Castlegate Restaurant, responded to this review

Thank you for your 5* review. We take pride in our service and standard of our food and we always will. We are a small, independent restaurant but dining with us here is like been served in your living room by family, my staff are impeccable when it comes to looking after the guests. Many thanks for choosing 31 Castlegate.... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$20 - US$31
Cuisine
European, British, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar
Good for
Business meetings, Child-friendly, Special Occasion Dining, Romantic, Local cuisine, Groups
Open Hours
Sunday
11:00 - 16:00
17:30 - 21:00
Tuesday
11:00 - 15:00
17:30 - 21:30
Wednesday
11:00 - 15:00
17:30 - 21:30
Thursday
11:00 - 15:00
17:30 - 21:30
Friday
11:00 - 15:00
17:30 - 21:30
Saturday
11:00 - 21:30
Location and Contact Information
  • Address: 31 Castlegate, York YO1 9RN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 621404
Description
Located in the heart of York, under the shadow of the imposing Clifford's Tower, 31 Castlegate offers fine dining contemporary Modern European cuisine in an extraordinarily charming atmosphere.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of 31 Castlegate Restaurant and other visitors
2 questions
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Dumfries, Scotland, United Kingdom
Doncaster, United Kingdom

See all questions (2)

Questions? Get answers from 31 Castlegate Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?