We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


Wirrall Park Road | Tor Retail Park, Glastonbury BA6 9XE, England
+44 1458 830858
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent8%
  • Very good14%
  • Average7%
  • Poor12%
  • Terrible57%
2 weeks ago
“Slow service, food often old and dry”
8 Nov 2016
“The food was nice but staff rude”
Closed Now
All hours
American, Fast food
Wirrall Park Road | Tor Retail Park, Glastonbury BA6 9XE, England
Write a Review
Reviews (56)
Traveller rating
Traveller type
Time of year

1 - 10 of 56 reviews

Reviewed 2 weeks ago

Loves a KFC, but this place is badly run. Food is often dry where its been sat around for a while as its not that busy... But when food is fresh its just your typical KFC

Thank Russell R
Reviewed 6 February 2017

went on a Saturday evening the fries were disgusting and cold, the chicken had been sat there for a while as it was dry and burnt. The floor was really dirty, the hygiene was iffy. Very disappointing as do like kfc

Thank lauraroddie
Reviewed 5 February 2017 via mobile

Had very bad food poisoning from here. Hygiene is awful, don't risk it. Cleaning doesn't seem to happen and there are clearly some major lapses in food handling causing people to be ill.

Thank Sam2511
Reviewed 27 January 2017 via mobile

Went to this Glastonbury chain for a quick evening meal. We were told there was no bacon only after we had ordered. One unrecognisable piece of chicken and the corn on the cob was the worst i have ever tasted! After eating some of it,we...More

Thank Natalie H
Reviewed 7 January 2017 via mobile

Two couples traveling back from Taunton.checked web site saying open until 11-00 pm arrived at 10-47 to be told WERE CLOSED drove to collecting point.to be totally ignored by at least five members of staff total ignorance no eye contact at all will never use...More

Thank kenneth w
Reviewed 24 December 2016 via mobile

After a busy Christmas Eve preparing everything we thought we would have an easy tea! Unfortunately when I got home one of the meals was missing. Obviously annoyed I drove back to retrieve the missing meal! When I pulled up at the intercom and explain...More

Thank Kjc2010_12
Reviewed 25 November 2016 via mobile

Stop in on our way home, was around 3pm and place almost empty. Tables dirty, waited to be served as no one around. Finally get our order only to have it all piled up on paper plates on one tray. We complained, at this point...More

1  Thank Rondi30
Reviewed 9 November 2016 via mobile

Visited drive through wish I never bothered staff looked dirty and no hygiene standards. Got food home the chicken was horrible the original recipe stacker burger looked like a it was thrown together from the end of the shop it was also missing bbq sauce....More

Thank kris73uk
Reviewed 8 November 2016 via mobile

Cannot complain about our food to be honest just the staff on the tills were rude as i asked for table to be cleaned and he sighed as if it was such an effort he then came over eventually and muttered under his breath "its...More

Thank Sam C
Reviewed 29 October 2016

Not busy but incredibly poorly managed. 5 minutes queuing. Placed order and stood waiting. Several customers followed and placed orders. We were told there was no chicken but it would be out in a couple of minutes. We waited. And waited. The guys serving did...More

Thank Capn_Insano
Nearby Restaurants
Abbey Tea Rooms & Licensed Restaurant
305 reviews
.88 km away
274 reviews
.70 km away
441 reviews
.85 km away
The Who'd A Thought It Inn Restaurant
585 reviews
.90 km away
Nearby Attractions
Chalice Well
965 reviews
1.58 km away
Glastonbury Abbey
1,169 reviews
.98 km away
White Spring Well & Temple
226 reviews
1.58 km away
St. Margaret's Chapel & Magdalene Almshouses
110 reviews
.83 km away
Questions & AnswersAsk a question
Did KFC or the franchise holder ever reply to the vast amount of complaints about this venue?
24 May 2015|
Response from barnum42 | Reviewed this property |
I received form letters. On asking if portion sizes had shrunk they would say only that all chickens are a uniform size. Regarding the shoddy service they gave a form reply that did not address the specific complaint but... More
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Open Hours
11:00 - 22:00
11:00 - 22:30
11:00 - 22:30
11:00 - 22:30
11:00 - 22:30
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: Wirrall Park Road | Tor Retail Park, Glastonbury BA6 9XE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Somerset  >  Glastonbury
  • Phone Number: +44 1458 830858