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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
FEATURES
Reservations, Seating, Street Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Cash Only, Accepts Credit Cards, Table Service
Reviews (1,726)
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1,721 results
Traveller rating
1,552
127
32
5
5
Traveller type
Time of year
LanguageEnglish
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Traveller rating
1,552
127
32
5
5
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All reviews lamb cold mezze baklava tzatziki amaretti mixed grill calamari ice cream salad turkish delight cracked wheat mediterranean restaurant complimentary amaretto birthday meal great atmosphere lovely evening fantastic restaurant
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Reviewed yesterday via mobile

First visit for us and won’t be the last, the food was lovely, my husband had halloumi for starter and I had the taramasalata, followed by a mixed grill and a chicken dish, a little sad they didn’t have moussaka or stifado on the menu...as the starters leaned towards Greek but the mains didn’t.More

Date of visit: June 2024
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Reviewed 1 week ago via mobile

We enjoyed a tasty dinner. Staff were lovely and friendly. We will definitely return again when in the area. 2 course special was good value.

Date of visit: June 2024
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Reviewed 2 weeks ago

That is the best food I’ve had in a long time. Generous portions and so tasty. Also Danny is such a nice man, he was very attentive. It’s also in a perfect spot in the town with a nice view. Will definitely be back.

Date of visit: June 2024
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Reviewed 3 weeks ago

I went to Francela for a birthday celebration with friends, and they gave us an excellent evening! Food was wonderful, and the staff were friendly, helpful and cheerful. All in all, a great evening out. Thanks!

Date of visit: May 2024
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Reviewed 3 weeks ago via mobile

Such a welcoming and friendly restaurant. Food was fresh and full of flavour but it was the way the staff accommodated for the kids that made it for us. Highly recommend.

Date of visit: May 2024
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Reviewed 3 weeks ago

We went for a Birthday celebration, great food and service. It's a family favourite and never disappoints, I would highly recommend.

Date of visit: May 2024
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Reviewed 3 weeks ago

The food was delightful. Everything was full of flavour and all the salad beautifully fresh. The young staff team were amazing! They're obviously very well trained. They worked with each other, were amazingly efficient and were a credit to themselves and their managers.

Date of visit: May 2024
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Reviewed 4 weeks ago

Most wonderful experience for our group of 10. Staff are so attentive and helpful in accommodating different needs. The food is amazing and beautifully cooked. I love coming here and highly recommend this restaurant.

Date of visit: May 2024
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Reviewed 4 weeks ago

Visited for my husband's birthday, other than a simple note on our booking reservation saying it was a booking for his birthday, no special requests were made. They surprised us all by bringing him a dessert, wine and wishing him a happy birthday. Despite the...booking being made a few weeks ago and no particular requests made in advance - they remembered the simple note on my booking, that it was for a birthday meal, and made it extra special of their own accord. I've been here a few times before for various occasions and every time receive service! Great quality food, fantastic staff, and they always go the extra mile to make you all feel welcome! Looking forward to our next visit! Thank you!More

Date of visit: May 2024
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Reviewed 4 weeks ago

Delicious restaurant with lovely atmosphere. Staff friendly and helpful, and of course the food was perfect! Highly recommend

Date of visit: May 2024
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Reviewed 4 weeks ago

Wow! We had been wanting to experience Francelas for a while, so whilst looking for somewhere to celebrate my partners birthday we decided to give it ago. I had read some reviews previously about how incredible the place is, but wow! It really is just...that, the food, the service! We could not fault the place, or people. Everything you want and more when going out to dine. An absolute gold mine to the town. Thank you for such a lovely evening, we will be back for sure!More

Date of visit: May 2024
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Reviewed 4 weeks ago

Found this place while performing locally. Had the great value lunch menu. 2 courses for £21.95. All 4 items were delicious, and presented beautifully. Our waiter and maitre D were friendly, helpful and gave just the right amount of attention. It was quite busy, but...the food was well paced. A real gem. Perfectly placed for town centre, and looking around the cathedralMore

Date of visit: May 2024
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Reviewed May 15, 2024

Francela was perfect. Came for my birthday lunch with my parents. Had 2 mezze boards, all of us are vegetarian, and the options were perfect for us. We had 4 different items on each board; each one was flavoursome and tasty, and very fresh. They...were served with warm pittas which were fresh and plenty for us to share. We also had 3 drinks. Staff very attentive and friendly, service was efficient and great atmosphere in the restaurant would recommend to anyone!More

Date of visit: May 2024
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Reviewed May 12, 2024

What a lovely restaurant its definitely worth a visit. The food was really flavorful with generous portions. The staff were very good and looked after our needs perfectly. The restaurant has a great atmosphere. I noticed that front window was the biggest sash window I...have ever seen; which allows it to be opened during warm weather; must be fabulous when opened.More

Date of visit: May 2024
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Reviewed May 10, 2024

Booked a table online which was easy. On arrival 6.30pm we were greeted by having the door opened for us, which I noticed they did for each customer as they came and left. Cosy, clean restaurant with very attentive staff who made us feel very...relaxed. Food was served quickly and was delicious. The restaurant filled up quickly and by 7.30pm it was full and had a really lovely atmosphere. A few people were celebrating birthdays and the music was ramped up to play happy birthday as they brought out ice cream with candles on, everyone clapped which made the atmosphere even better. We were not rushed to leave and were given complimentary Turkish Delights and an Almond Flavour shot at the end of our meal. Not over priced. Will definitely return next time we visit Bury.More

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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V9408TDmichaels
January 19, 2022|
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Response from Arelaxedtraveller | Reviewed this property |
Are you guys inviting us?
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Katharine M
June 17, 2019|
AnswerShow all 2 answers
Response from 617francelag | Property representative |
Sunday to Thursday you need order before 7pm Friday & Saturday until 5pm Regards
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fussy66
July 26, 2017|
AnswerShow all 2 answers
Response from 450maxinem | Reviewed this property |
Angel hill has a big carpark right outside the door
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FRANCELA RESTAURANT, Bury St. Edmunds - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Francela Restaurant

Yes, Francela Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Francela Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 5