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Butterfly Cabinet

Certificate of Excellence
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200 Heaton Road | Heaton, Newcastle upon Tyne NE6 5HP, England
+44 191 265 9920
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun 10:00 - 16:00
Mon - Sat 09:00 - 17:00
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521 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 3 days ago NEW

When I first moved to Newcastle over a decade ago, I read an article citing the top ten things to do while in Newcastle. Breakfast at this brilliant cafe (in its previous guise as Belle & Herbs) was on that list and, 11 years on, I can't really argue with its inclusion on the list. It's been one of my... More 

Helpful?
Thank AlBright2
Level Contributor
27 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Called in for the first time today after hearing about the place a few times. We weren't disappointed the breakfasts were great! Nice friendly little place we will come back too!

Helpful?
Thank robertbell82
Durham, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
1 of 5 bubbles Reviewed 1 week ago via mobile

Visited the butterfly cabinet for breakfast. Had been before and really enjoyed. Terrible visit this time, ordered apple and cinnamon pancakes arrived (to my opinion) uncooked and raw. Politely asked staff to return to the chef and it was plonked back in front of me and informed that the chef said it is cooked. No offer to change my order... More 

Helpful?
Thank Kathryn F
thebutterflycabinet, Public Relations Manager at Butterfly Cabinet, responded to this review

Kathryn, We apologize. This was a gaffe on our side. Regardless of whether or no we believe a dish to be cooked, it has - and always will be - our policy to redo the meal if a customer expresses concern. Your meal should not have been returned - that's bloody awful customer service. We've had a word with the... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
39 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

This cafe is delicious and possibly my favourite ever. Sometimes it can be hard to be seated so be patient! It's quirky and old and is a typical cafe. The staff are super friendly and efficient. The food however is amazing. But, be warned you get your money's worth and portions are huge! Well worth it. Fresh tasty meals come... More 

Helpful?
Thank Lyndseyb22bolam
Newcastle, United Kingdom
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Visited here based on reviews. Quaint place, with great menu, fast service and delicious food. We had breakfast, smoke salmon omelette was amazing as was the "Business" breakfast. We couldn't finish either as the portions were very generous Looks like we got there at the right time as the place filled up with a queue outside the door just as... More 

Helpful?
Thank NickMc83
Newcastle upon Tyne, United Kingdom
Level Contributor
44 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We visited during the school half term holiday and we surprised to get a table straight away. Good atmosphere and quirky decoration which is comfortable and different. Extensive breakfast menu or you can order items individually.I had salmon on muffins with poached eggs and hollandaise sauce, the others had full breakfasts with pancakes. Three breakfasts and 3 drinks for £28.... More 

Helpful?
Thank NCLynne
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Visited here today, and the place was mega busy and we got the last table. I know they don't take bookings in advance you just turn up and wait to be seated so we were quite lucky to not have to wait. The breakfast was one of the best I'd had in a long time, and I will definitely be... More 

Helpful?
Thank KaraJH
Backworth, Newcastle
Level Contributor
54 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

New venue for a regular meet with some friends. Couldn't book which was a shame as one of my friends has walking difficulties so has to be near the loos but we got a seat half way between door and toilet. Though it was busy and friend did have to wait. The queue at the door didn't stop and we... More 

Helpful?
Thank JoJo2007
Newcastle upon Tyne, United Kingdom
Level Contributor
26 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 13 February 2017 via mobile

Fantastic and extensive breakfast menu . Have visited several times with friends and with our babies and prams . Staff are always very welcoming though you do have to get in there really early on a weekend for their famous breakfasts . The portions are huge ! Recommended

Helpful?
Thank 123kirstinp
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 February 2017

I visited the Butterfly Cabinet after a friend recommended for a great breakfast. We waited at the door for 20 minutes without any staff members greeting us or telling us how long we would wait, we sat down after a staff member waved and pointed at a table in which we sat down on. The seat my partner sat in... More 

Helpful?
Thank Anna L
thebutterflycabinet, Public Relations Manager at Butterfly Cabinet, responded to this review

Dear Anna, you are perhaps the last person I would want present in an emergency. It is one thing to criticise the actions of those around you but a whole other - and a much worse thing (just ask Hilary Clinton, who lost a presidential race with this approach) - to do so without offering any form of assistance (a... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Cafe, British, Gluten Free Options, Vegetarian Friendly, Vegan Options
Meals
Brunch, Breakfast, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly, Local cuisine, Cheap Eats
Open Hours
Sunday
10:00 - 16:00
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
09:00 - 17:00
Location and Contact Information
  • Address: 200 Heaton Road | Heaton, Newcastle upon Tyne NE6 5HP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
  • Phone Number: +44 191 265 9920

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Butterfly Cabinet and other visitors
2 questions
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3 months ago

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Questions? Get answers from Butterfly Cabinet staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?