Excellent service and very pleasent staff, food was served within 10 mins and came very hot, really enjoyable atmosphere and no complaints all round, would definately recommend
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Following the refurbishment we decided to try the Tollgate Stonehouse one more time. On the previous two occasions staff had been runde & we'd waited over an hour and a half for food, including 40 minutes wait for a coke! However this was a case...More
I wish I'd read the reviews before coming here in July. My son was 21 and we wanted to take him out but not being sure of good places to go in Coventry we picked the nearest one to him. It is absolutely the worst...More
Hi there, I am very sorry to hear about this experience you had with us here at The Tollgate, if you would like to discuss this further please call the restaurant on 02476 672309 Regards, Sinead Curley Holding Manager The Tollgate Coventry
This is my second but last return to the tolgate. The service is VERY slow. Kept running out of food. Atmosphere was awful as everyone was moaning about the device. Food was bland and cold. All I can say it was a nightmare experience.
D0nnaj1971, we regret to hear that you had this experience with us. of you would like to discuss your experience please contact us on 02476672309 Kind Regards Craig Russell
Very disappointing. First time visiting after the refurbishment and the last. Very lackluster service from staff and had to wait 30 minutes just for some eggs and beans as the only food available upon arrival was cold and the sausages were undercooked. Would have also...More
Mikesue376, we regret to hear that you had this experience with us.
I use trip advisor to find nice places in Coventry. The reviews on the Tollgate did put me off going there for lunch. This week I give the Tollgate a go with not very good review, walking into the place puts you right into a...More
Hi Cliff C thank you for taking the time to leave us your honest feedback.
First time ever that I've been in the Tollgate and probably the last unless they sort their food out. I don't really think I need to go into every detail but here are the main points. Yorkshire puddings are cut into quarters and you only...More
Markyd1999, we regret to hear that you had this experience with us. I will look into the matters you have brought to my attention and feed back to our team if you would like to discuss this further please contact us on 02476672309 Kind regards...More
Where do I even start..opted for the carvery however I wish i had looked at the deck first before paying! Food was cold even though it had not long opened,poor selection of veg,the mash was lumpy and tasteless as was the rest of the food....More
Hi Charlotte Y, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to talk about your experience please contact us on 02476672309...More
Went here with a very large group for Sunday Lunch. As I'm not from the area, didn't know what to expect, as reviews on TripAdvisor were mixed, but I wasn't disappointed. When we first entered the promises, we were greeted by lovely young lady, who...More
Caroline C, thank you for the high star rating. I pass your feedback onto the team and we will look forward to seeing you soon Kind Regards Craig Russell
Very impressed with the genuine friendliness of all of the bar and catering staff. My friend and I both ordered Pizzas, which were both well priced and well presented. Unless you are particularly hardcore, I would think carefully before ordering the 'Great balls of fire'...More
Martin L, thank you for the high star rating. I'm glad to hear we met your expectations on your visit with us. we will look forward to seeing you soon Kind Regards Craig Russell