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The Tollgate Stonehouse Pizza & Carvery

) #427 of 496 Restaurants in Coventry $ , British,
Holyhead Road, Coventry CV5 8HX, England
+44 24 7667 2309
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Overview
  • Excellent13%
  • Very good27%
  • Average14%
  • Poor12%
  • Terrible34%
Travellers talk about
Open Now
08:00 - 23:00All hours
CUISINES
Bar, British, Pub
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Holyhead Road, Coventry CV5 8HX, England
All Details
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Reviews (174)
Traveller rating
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1 - 10 of 174 reviews

Reviewed yesterday via mobile

Excellent service and very pleasent staff, food was served within 10 mins and came very hot, really enjoyable atmosphere and no complaints all round, would definately recommend

Thank Donna H
Reviewed 2 days ago

Following the refurbishment we decided to try the Tollgate Stonehouse one more time. On the previous two occasions staff had been runde & we'd waited over an hour and a half for food, including 40 minutes wait for a coke! However this was a case...More

Thank alison179
Reviewed 5 days ago

I wish I'd read the reviews before coming here in July. My son was 21 and we wanted to take him out but not being sure of good places to go in Coventry we picked the nearest one to him. It is absolutely the worst...More

Thank fatsoflanagan
General Manager A, Manager at The Tollgate Stonehouse Pizza & Carvery, responded to this reviewResponded yesterday

Hi there, I am very sorry to hear about this experience you had with us here at The Tollgate, if you would like to discuss this further please call the restaurant on 02476 672309 Regards, Sinead Curley Holding Manager The Tollgate Coventry

Reviewed 1 week ago

This is my second but last return to the tolgate. The service is VERY slow. Kept running out of food. Atmosphere was awful as everyone was moaning about the device. Food was bland and cold. All I can say it was a nightmare experience.

1  Thank d0nnaj1971
General Manager A, Manager at The Tollgate Stonehouse Pizza & Carvery, responded to this reviewResponded 6 days ago

D0nnaj1971, we regret to hear that you had this experience with us. of you would like to discuss your experience please contact us on 02476672309 Kind Regards Craig Russell

Reviewed 1 week ago via mobile

Very disappointing. First time visiting after the refurbishment and the last. Very lackluster service from staff and had to wait 30 minutes just for some eggs and beans as the only food available upon arrival was cold and the sausages were undercooked. Would have also...More

1  Thank mikesue376
General Manager A, Manager at The Tollgate Stonehouse Pizza & Carvery, responded to this reviewResponded 6 days ago

Mikesue376, we regret to hear that you had this experience with us.

Reviewed 1 week ago

I use trip advisor to find nice places in Coventry. The reviews on the Tollgate did put me off going there for lunch. This week I give the Tollgate a go with not very good review, walking into the place puts you right into a...More

Thank Cliff C
General Manager A, Manager at The Tollgate Stonehouse Pizza & Carvery, responded to this reviewResponded 6 days ago

Hi Cliff C thank you for taking the time to leave us your honest feedback.

Reviewed 2 weeks ago

First time ever that I've been in the Tollgate and probably the last unless they sort their food out. I don't really think I need to go into every detail but here are the main points. Yorkshire puddings are cut into quarters and you only...More

1  Thank MarkyD1999
General Manager A, Manager at The Tollgate Stonehouse Pizza & Carvery, responded to this reviewResponded 6 days ago

Markyd1999, we regret to hear that you had this experience with us. I will look into the matters you have brought to my attention and feed back to our team if you would like to discuss this further please contact us on 02476672309 Kind regards...More

Reviewed 2 weeks ago via mobile

Where do I even start..opted for the carvery however I wish i had looked at the deck first before paying! Food was cold even though it had not long opened,poor selection of veg,the mash was lumpy and tasteless as was the rest of the food....More

Thank Charlotte Y
General Manager A, Manager at The Tollgate Stonehouse Pizza & Carvery, responded to this reviewResponded 6 days ago

Hi Charlotte Y, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to talk about your experience please contact us on 02476672309...More

Reviewed 2 weeks ago via mobile

Went here with a very large group for Sunday Lunch. As I'm not from the area, didn't know what to expect, as reviews on TripAdvisor were mixed, but I wasn't disappointed. When we first entered the promises, we were greeted by lovely young lady, who...More

Thank Caroline C
General Manager A, Manager at The Tollgate Stonehouse Pizza & Carvery, responded to this reviewResponded 6 days ago

Caroline C, thank you for the high star rating. I pass your feedback onto the team and we will look forward to seeing you soon Kind Regards Craig Russell

Reviewed 3 weeks ago via mobile

Very impressed with the genuine friendliness of all of the bar and catering staff. My friend and I both ordered Pizzas, which were both well priced and well presented. Unless you are particularly hardcore, I would think carefully before ordering the 'Great balls of fire'...More

Thank Martin L
General Manager A, Manager at The Tollgate Stonehouse Pizza & Carvery, responded to this reviewResponded 6 days ago

Martin L, thank you for the high star rating. I'm glad to hear we met your expectations on your visit with us. we will look forward to seeing you soon Kind Regards Craig Russell

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Ask a question
Questions & Answers
Fraser M
8 June 2017|
AnswerShow all 3 answers
Response from joycejakeman | Reviewed this property |
I don't think the toll gate will miss you
0
Votes
joycejakeman
13 May 2017|
AnswerShow all 4 answers
Response from reggie2005 | Reviewed this property |
Finished but tbh I went tonight and it was awful!
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub
Meals
Breakfast
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Holyhead Road, Coventry CV5 8HX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Coventry
  • Phone Number: +44 24 7667 2309
Description
At Stonehouse Pizza & Carvery we’re a friendly bunch and pride ourselves on giving the warmest of welcomes. So when you pop over to our place, whether it’s to catch up with friends over a refreshing drink or because you just can’t be bothered to cook, we hope you’ll find it like a home from home – without the washing up!

We’ve something for all the family - from freshly carved, slow cooked roasts, stonebaked pizzas made from 100% fresh dough, tasty pub classics like hand battered fish, plus a range of burgers and vegetarian dishes.
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