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The Cathedral Hotel Restaurant

$$ - $$$
Bar, British, Pub
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7 - 9 Milford Street, Salisbury SP1 2AJ, England
+44 1722 343700
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143 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Salisbury, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 November 2016 via mobile

Visited the cathedral for a bite to eat ordered a hot panini and chips when food turned up it was cold took over half an hour to get to us this was after I had to go to the bar and ask where our food was poor service

Helpful?
1 Thank kerryannsaul
OldSarumHotelsLtd, Reception at The Cathedral Hotel Restaurant, responded to this review

Good morning, Thank you for your feedback regarding your experience dining here. I apologise that this wasn't up to our usual standard. We take customer feedback very seriously. Should you visit us again, we would like to offer 15% off your next lunch. Many thanks and apologies again, Natalie Mills Reception More 

1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 30 October 2016

we booked a meal for 21 people for our daughters 18th birthday every meal was pre booked and checked many times but they got it so wrong. Easier to put a list ... 1,no glasses or tables dressed(even after we had been in to dress tables at 4pm) 2, only one person bringing one plate at a time from up... More 

Helpful?
4 Thank Julie J
OldSarumHotelsLtd, General Manager at The Cathedral Hotel Restaurant, responded to this review

Hello Julie. Thank you for your review and thank you for taking the time to allow me to correspond with you via email in order to rectify the situation to an amicable resolution. As discussed, there is a great deal I need to do as the new General Manager at The Cathedral Hotel and the evening in question has certainly... More 

Southampton, United Kingdom
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 18 October 2016

A good central spot for lunch in Salisbury. Tired décor but the service and tasty pub style menu makes up for the surroundings. Prices good and don't forget to ask for the pensioners 2 courses for £10 menu before you order. Although advertised outside not offered at the table unless requested.

Helpful?
1 Thank ladieswotlunch2014
OldSarumHotelsLtd, Reservations at The Cathedral Hotel Restaurant, responded to this review

Good afternoon, Thank you for your lovely review. We are pleased you enjoyed your lunch visit here. As for the décor, we are hoping to make some changes with regards to this in the New Year and hopefully it will be more modern and brighter. We hope you will join us again. Many thanks Natalie Mills Reservations More 

Galway, Ireland
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 12 October 2016

The one bartender working was operating at a snail's pace. I was told food would take 25 mins when it was a Tuesday evening and not busy. The food was expensive for what it was. Best bit of this hotel and reason I went is big screen and some smaller ones for watching sport.

Helpful?
1 Thank Simon T
OldSarumHotelsLtd, Reservations at The Cathedral Hotel Restaurant, responded to this review

Good afternoon Simon, Thank you for your feedback regarding your dining experience. I apologise that this experience was not up to our usual standard. We maintain a 15-20 minute waiting period for a steady flow of guests usually. I can only apologise for this inconvenience during your visit and would like to offer you 25% discount should you wish to... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016 via mobile

We choose this hotel with its name and grand building expecting good service and good food. This is far from what we received. They encouraged us in with an offer on a large board 2 courses for £10 per head. When sat at our table this menu was nowhere to be seen, we had to ask for it. The waitress... More 

Helpful?
1 Thank Kimberly C
OldSarumHotelsLtd, General Manager at The Cathedral Hotel Restaurant, responded to this review

Hello Kimberly, Let me start by apologising for what sounds like a very poor experience for you and your mum. I was sorry to read it. I am very recently new to the Cathedral Hotel and your feedback has highlighted a number of issues that I wasn't aware of. I can assure you that the issues you have raised will... More 

Hemel Hempstead, United Kingdom
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 29 August 2016 via mobile

Me and my partner stayed at the Cathedral hotel for two nights over the bank holiday weekend and had a great time. The hotel is an great location. The staff at the hotel were very friendly and went out of their where to ensure our stay was pleasant. Although the bar was very busy with loud music playing we couldn't... More 

Helpful?
Thank Tonybrian1979
OldSarumHotelsLtd, Reservations at The Cathedral Hotel Restaurant, responded to this review

Good afternoon Tonybrian1979, Thank you very much for your lovely review. Your comments regarding our staff will be passed on as we always appreciate guest feedback. We are pleased you had an overall enjoyable stay and hope to see you again in the future. Many thanks again for your kind words. Natalie Mills Reservations More 

Salisbury, United Kingdom
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 28 August 2016 via mobile

There are a catalogue of reasons why our stay was pretty awful, but the crowning moment was having to fight our way INTO the hotel with the help of a bouncer...what they don't advertise is that on weekend evenings, the downstairs (through which the only entrance to the upper hotel) doubles as a night club. It was extremely noisy. Fortunately... More 

Helpful?
1 Thank rachetasticallyfab
Beccles
Level Contributor
151 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 18 August 2016

This is a very central hotel for exploring Salisbury. We only stayed one night as we were travelling on the next day. It suited us and we would stay again. Not much choice for breakfast though, no stewed fruit, yoghurt etc, but staff all good. We didn't eat there the one evening we were there.

Helpful?
Thank Mary898
OldSarumHotelsLtd, Reservations at The Cathedral Hotel Restaurant, responded to this review

Good afternoon Mary898, Thank you for your review. We are pleased you liked the location of the hotel and enjoyed your stay. It is great to hear you will be joining us again maybe in the future. With regards to breakfast, I am sorry to hear you had no fruit or yoghurts available to you during your stay. I am... More 

Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 14 July 2016 via mobile

Tried here for an early lunch and was very disappointed. Waited 45 minutes . No explanation for the delay. Bread was stale on the sandwich . Crab cakes were twice fries and our sons lunch turned up eventually when we had nearly finished ours. Would not go back.

Helpful?
1 Thank Ann N
OldSarumHotelsLtd, Reservations at The Cathedral Hotel Restaurant, responded to this review

Good afternoon Ann N, I am terribly sorry to hear that your experience here was not up to standard. I empathise with your waiting time of 45 minutes. This is not our usual waiting time even during busy periods. With regards to the stale bread on the sandwich and the crab cakes, I will look into this personally with the... More 

Chelmsford, United Kingdom
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 5 July 2016

We didn't stay here, but had a Sunday roast in the empty restaurant. While the food was delicious, the service was dismal. When our roast lamb eventually arrived (almost immediately after we mentioned we'd been waiting for at least 15 minutes), there was no mint sauce and no serving spoons. Dessert was similarly slow in appearing. The layout is odd;... More 

Helpful?
Thank Debby B
OldSarumHotelsLtd, Reservations at The Cathedral Hotel Restaurant, responded to this review

Good afternoon, Thank you for taking the time to review the restaurant here at The Cathedral Hotel. We are very sorry that your Sunday Lunch experience was not up to our usual high standard. I will pass your comments onto our staff personally to ensure this does not happen again. With regards to the ladies toilets, I will ensure that... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$4 - US$31
Cuisine
Bar, British, Pub
Meals
Drinks, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Television, Wheelchair Accessible, Full Bar, Reservations, Seating, Waitstaff, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Outdoor Seating, Highchairs Available
Good for
Business meetings, Child-friendly, Groups, Bar Scene
Location and Contact Information
  • Address: 7 - 9 Milford Street, Salisbury SP1 2AJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Salisbury
  • Phone Number: +44 1722 343700
  • This restaurant is at The Cathedral Hotel
Description
Located in the heart of the Salisbury, just a short walk from The Cathedral, shops, restaurants and Theatres. We offer free WIFI throughout and some great meal deals. The bar and restaurant area are of a contemporary style with a traditional feel. We want you to enjoy a relaxed friendly experience while you eat some great freshly made dishes. Our aim is to offer service that is second to none, while offering great choice and value. We also have a great outside dining and drinking area.

Questions & Answers

Questions? Get answers from The Cathedral Hotel Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?