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Pettigrew Tea Rooms

Certificate of Excellence
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West Lodge Castle Street | Bute Park and Arboretum, Cardiff CF10 1BJ, Wales
+44 29 2023 5486
08:30 - 17:30
Open now
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Mon - Fri 08:30 - 17:30
Sat - Sun 09:00 - 18:00
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868 Reviews from our TripAdvisor Community

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Showing 828: English reviews
Newport, United Kingdom
Level Contributor
84 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Walking around the grounds of Cardiff Castle we came upon the delightful tea room. The building is an architectural gem forming part of the castle wall, fronting a busy road on one side and a haven of tranquillity on the other. You can eat on the terrace overlooking the park and river. A large variety of teas were available together... More 

Thank Gillian S
Vale of Glamorgan, United Kingdom
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This place is such a gem! I usually take my nan for a nice little afternoon tea date and its always gorgeous. I love the mismatched china and the old fashioned feel of the place. The cake counter is awesome and the scones are to die for. The sandwiches are good and the staff never have a problem when I... More 

Thank JessyB1991
Pontypridd, United Kingdom
Level Contributor
116 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

My friend treated me to Afternoon Tea for 2 at Pettigrew's. A cute, small Tea rooms situated in an old turret at the gates of beautiful Bute Park, next door to Cardiff Castle. I was endeared by the old-fashioned, mis-matched furniture and crockery. I found the staff incredibly welcoming, attentive and friendly. The portion sizes weren't the largest but you... More 

Thank Georgina T
Level Contributor
116 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I have been twice because I thought my first experience was atypical. On the first visit there was almost no food available as there were no staff. So we had a nice enough tea and toast. Second visit was for an afternoon tea. The tea was good from a good selection and great quality. Proper porcelain and loose tea. The... More 

Thank JaneUK
llantwit major
Level Contributor
28 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

A wonderful surprise in Sophia Gardens- an outstanding tea rooms serving not only a great "cuppa" in porcelain cups but serving really fresh sandwiches,light snacks and a delicious selection of fresh cakes. Service was quick and the staff were most attentive-I cannot fault this place, a real Gem.

Thank JOHN310LlantwitMajor
Cardiff, United Kingdom
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Wonderful Afternoon Tea, finger sandwiches fresh with Smoked Salmon and Soft Cheese filling followed by Fruit Scones with Jam and Cream and to finish off a slice of Walnut and Coffee cake and a lovely Cup of Coffee.

Thank Tony H
Cardiff, United Kingdom
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Cosy setting in the walls of Cardiff Castle. The staff were really friendly. The Afternoon Tea included a choice of teas, coffee and soft drinks. A great selection of really fresh sandwiches, fresh warm scones and a big slice of cake. Plenty to eat and we couldn't finish it all and were provided with boxes to bring uneaten food home.... More 

Thank MDH998
Cardiff, United Kingdom
Level Contributor
26 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

This afternoon tea was given to us as a gift and although we have lived around Cardiff for many years I had no idea that Pettigrew's was there. What have I been missing, the afternoon tea was fantastic, especially the sandwiches made with their homemade bread. I recommend a visit to this tea room if you are looking for well... More 

Thank oscinio
Level Contributor
58 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

Nice place and very old fashioned which is lovely. You get the impression that they can't cope with the number of people who want to go there. The tea was ok. Cake and scones were lovely - they forgot the scones but we did get them after chasing them up - warm with lovely jam and cream. Would go back... More 

Thank Beth K
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 February 2017 via mobile

Lovely little tea shop near Cardiff castle, was just walking past and decided to stop off for tea and a slice of cake, so glad we did, the restaurant it quaint, the cakes are amazing and they offer several types of tea

Thank Richard H

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
US$2 - US$34
Cafe, British, Welsh, Gluten Free Options, Vegetarian Friendly, Vegan Options
Lunch, Brunch, Breakfast
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Reservations
Good for
Special Occasion Dining, Kids, Local cuisine, Cheap Eats, View, Child-friendly
Open Hours
09:00 - 18:00
08:30 - 17:30
08:30 - 17:30
08:30 - 17:30
08:30 - 17:30
08:30 - 17:30
09:00 - 18:00
Location and Contact Information
  • Address: West Lodge Castle Street | Bute Park and Arboretum, Cardiff CF10 1BJ, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2023 5486
Pettigrew Tea Rooms are housed in the beautiful 19th Century West Lodge in the heart of Cardiff. This quintessentially British tea house is open seven days of the week serving, fresh lunches and delicious homemade cakes, all served alongside a wonderful selection of loose leaf teas. Join us for a light lunch or why not sample our full Afternoon Tea in peaceful surroundings, before a stroll through Cardiff's stunning Bute Park. A must for all visitors to the Capital City of Wales.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pettigrew Tea Rooms and other visitors
6 questions
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Questions? Get answers from Pettigrew Tea Rooms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?