The Real Italian Pizza Co

The Real Italian Pizza Co

Someone from this business manages this listing.
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+44 29 2023 5963+ Add website
Hours
Sun
11:00 a.m. - 11:00 p.m.
Mon
11:00 a.m. - 11:00 p.m.
Tue
11:00 a.m. - 11:00 p.m.
Wed
11:00 a.m. - 11:00 p.m.
Thu
11:00 a.m. - 11:00 p.m.
Fri
11:00 a.m. - 11:00 p.m.
Sat
11:00 a.m. - 11:00 p.m.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2023

RATINGS
Food
4.7 of 5 bubbles
Service
4.7 of 5 bubbles
Value
4.5 of 5 bubbles
Atmosphere
4.9 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$18.00 – $44.00
CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Can a gluten free person get a good meal at this restaurant?
About
Wood-fired real Italian pizza served in the heart of Cardiff. Seating for over 100 people and a fantastic range of Italian wines, beers & spirits. Al fresco outside seating in the summer months with cocktails and draught Italian lager.
PRICE RANGE
$18.00 – $44.00
CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service
4.5
4.5 of 5 bubbles1,288 reviews
Excellent
1,001
Very good
214
Average
50
Poor
12
Terrible
11
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Magenta1975
Darlington18 contributions
5.0 of 5 bubbles
Aug 2020 none
While on holiday we were shopping in Cardiff and came across this little gem of a restaurant with outdoor seating. We hadn't planned lunch out but after a busy few of hours shopping we were delighted to find this restaurant with seating and offering the eat out to help out scheme. This was our first meal out since lock down eased and we found the whole experience very pleasant. We were seated on a freshly cleaned table, socially distanced and felt very comfortable and safe. We took a while deciding what to order whilst having drinks as there was plenty of choice but this was no trouble and our orders were taken and food with us within 15-20 minutes tops. We could see the chefs preparing our dishes and working well together to provide some top quality food. We each chose a pizza and ordered a cheesy garlic bread and a tomato and mozzarella salad as sides to share. Everything was beautifully cooked/prepared and well presented. Service was friendly and efficient and we would definitely return when next in Cardiff.
Written August 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLCBath
Thank you for spending a part of your family day out with us. I am so happy we were able to contribute to creating some good memories of the day. Please do come and visit us again when in Cardiff. Or perhaps you can come and visit us in Bath as well should you choose Bath for another day out :)
Written July 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Zoe
1 contribution
5.0 of 5 bubbles
Aug 2020 couples
After many great takeaway and sit-in meals with The Real Italian Pizza Co. in the past, today we had an issue with our Uber eats order arriving cold. We called the store directly as it was a totally unusual occurrence. The manager was fantastic - he remade the pizzas and delivered them himself! The remade pizzas were piping hot and delicious as always. Impeccable customer service, couldn’t recommend any higher. What could have been a disappointing takeaway experience was turned around completely. Thank you!
Written August 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLCBath
Sometimes when we think we are in for a bad experience something good happens and faith in humanity is restored. I am glad in this occasion we could do this for you. For us relying on the takeaway platform has been the only form of survival for quite sometime during lockdown. But at times it was challenging to put all our trust in people that did not work for our company. Saying that many of the delivery drivers out there have done and continue doing an amazing job. I am sorry you did not experience the same but i am glad we could help
Written July 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

debkat64
Swansea48 contributions
5.0 of 5 bubbles
Sep 2020 couples
We visited the restaurant on Wednesday evening and as always the food and service were excellent. The garlic bread with mozzarella to start was so fresh and our pizzas were gorgeous. I can thoroughly recommend the Emiliana pizza it is so tasty. Our waitress Naomi was so lovely, very attentive and we had a nice chat with her about Italy. We always feel welcome and at ease when we visit here and would recommend it to anyone. Thanks for another great night
Written September 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLCBath
Thank you for choosing to eat with us. I am so appreciative of your kind words and for the time you took to review us.
Written July 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Guy T
Lytham St Anne's12 contributions
2.0 of 5 bubbles
Jun 2021 none
Visited with our son who we had not seen for two years. Ordered the meal for the three of us and noticed that the food was served after others who had been seated after us. Ordered a pizza and a Prosciutto Panzerotti both were burnt as if they had been forgotten in the oven. Worst was my Prosciutto Panzerotti which was supposed to be made with Prosciutto, but the ham in side was boiled ham. As this was a special occasion we did not want to spoil the meeting with our son, the service by the waitress was good but it was the kitchen service that was bad. They presumably will say the pizza cooks like that in a wood fired oven but this was beyond what is normal when we owned our Italian restaurant.
Written July 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLCBath
I am very sorry you had a bad experience eating in our restaurant. Although we do not use boiled ham (we only use top quality prosciutto cotto imported from Italy). Sometimes people confuse prosciutto cotto with prosciutto crudo (like Parma ham). Prosciutto crudo can only be added after the pizza has been cooked otherwise it will not retain its original properties. Crudo means not cooked. We do not usually receive complaints about our prosciutto panzerotto. If the pizzas were not cooked to your liking you really should have told the waitress. They would have made you a new one and you would have left feeling happy. Sometimes the idea of not spoiling the evening by not getting what we want leaves us with a permanent bad memory. I am not trying to justify a pizza being overcooked but i really am writing this here to maybe help others to let the waiter know when something could be better. When you are there we can always fix it and make sure that your experience takes the right side of great. Once you have left all you can do is write a poor review but your experience does not change. In a restaurant things sometimes are not as perfect as they can be, although we try to be consistently pretty good. Please give us a chance to put it right. We want you to be happy.
Written July 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jonathan
5 contributions
3.0 of 5 bubbles
Feb 2022 couples
We popped in for lunch as the menu looked good. The food was lovely and the service fast. As others have noted, there is an “optional” 12.5% service charge automatically added to the bill, resulting in a bill of £36 for two pizzas (with one extra topping on one) and two Diet Cokes. Your automatic service charge left a bad taste at the end of a good meal, and have lost you two return customers! Please let customers choose if they want to tip or not.
Written February 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrww
Umberleigh123 contributions
5.0 of 5 bubbles
Oct 2021 couples
Very happy with our choice of restaurant before a concert at Motorpoint Arena. With nearly all the tables taken we were a bit worried that we would not get served our food quickly enough. However all the waiting staff were very good, attentive without hassling you. Food was great - both the pizza and pasta options were very tasty with good sized portions.
Written October 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Victoria M
3 contributions
5.0 of 5 bubbles
Aug 2020 none
Please open more restaurants! If you get a chance to visit Cardiff or Bath, try their authentic tasting Italian pizzas. The service from Giacomo was brilliant and even one of the chefs came out to say hello. The background music was Italian so we felt as if we had been transported to Italy. A really lovely atmosphere and a firm favourite restaurant. We are of Italian origin and are fussy!
Written September 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLCBath
Thank you so much for your encouraging words. We love when our guests appreciate the authenticity of our food. That and giving great customer care is what matters the most to us. We hope you will visit us again soon
Written July 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

iEddiez
Cardiff124 contributions
4.0 of 5 bubbles
Feb 2020 none
We came here for a friends birthday. We sat upstairs as a group of 6 and had the floor to ourselves. The food and service were A+ and the prices were reasonable for a city-centre restaurant. My only problem was the 12.5% added service charge. We chose not to pay the full amount and we were challenged by the waiter. "I am missing money here" It was an optional charge and none of us appreciated being chased for a tip.
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dan Hunt
Cardiff9 contributions
4.0 of 5 bubbles
Sep 2019 couples
Tell me a place where you can get a pizza where the whole base is garlic bread and the toppings are all the meats and mozzarella. I know no other. Fantastic pizza. Unfortunately let down by occasionally impolite customer service...
Written August 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLCBath
I am so glad you enjoy our food but i am really sorry you had a not so great experience with the customer service. Please next time you are in ask to speak to the manager and explained what you experienced. Sometimes feedbacks help us deliver a better customer service. Thank you for visiting us
Written July 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Adam Leavey
Andwell3 contributions
5.0 of 5 bubbles
Oct 2021 none
I had a table for 11 friends. The whole experience from making the initial reservation, later amending it and the actual night was without fault. Richard always emailed me immediately back which was reassuring. All 11 of us had not tasted better quality Pizza's before we ate here. I strongly recommend this restaurant to which I will return when next in Cardiff.
Written October 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Familyjoness
3 contributions
3.0 of 5 bubbles
Oct 2021 family
Lunch for 5 including 3 children’s meals seemed a bit on the steep side, and then when I got home had a closer look at the bill. Automatic 12.5% service charge added. Apparently it optional, but that’s not pointed out at time of payment. It’s a real shame, because the pizzas are great, Unfortunately won’t be going back though.
Written October 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nick_P
Cardiff4 contributions
5.0 of 5 bubbles
Aug 2020 couples
this is by far my favorite pizza place in cardiff. Staff always polite and friendly. The food is amazing and you can see that everything is fresh and cooked in the authentic wood fire oven. Perfect all round.
Written August 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TLCBath
Thank you for your kind words. We appreciate the time you took to review us and we are honoured to be your number one pizza place in Cardiff. Please come and see us again soon
Written July 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DaveP313
Cardiff5 contributions
5.0 of 5 bubbles
Mar 2020 friends
Decided to stop in with an old friend for an impromptu lunch. Friendly greeting, rapid service, pizza was in front of us before we knew it. Both opted for the Nduja pizza (forgot the name). Nothing short of spectacular, thin and crisp base but not too thin, tangy sauce, plenty of spicy Nduja and amazing fresh buffalo mozzarella. Overall a great lunch at a very modest price. Would absolutely recommend, best pizza I’ve had.
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nicola A
20 contributions
5.0 of 5 bubbles
Aug 2022 none
Although it was very busy, the team ensured that we were serviced quickly and that the food (all cooked to order) arrived in timely manner. The server was polite and friendly taking the time to make sure that all guests were happy. The food was amazing! There was nothing on the menu that I wouldn't have tried! Cannot wait to go back.
Written August 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sylwia
Plock1 contribution
5.0 of 5 bubbles
Oct 2022 family
Went there with my sister when I was visiting her in Cardiff, and I must say they have the best Italian pizza I've ever tried in my life. Not to mention that the starter was already big enough to make me full! The waiter (whose name I believe is Jacko) was very attentive and helped me choose the best drink to go well with my pizza, and he made an excellent choice. The cook Clementina who was in charge of my dinner that night was very friendly and came up to me when I'd finished eating to ask if the pizza was to my liking. I really recommend this pizzeria if you want to eat real Italian pizza in a friendly and welcoming place in Cardiff. Definitely a must-try!
Written November 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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THE REAL ITALIAN PIZZA CO, Cardiff - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

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