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Palm Court at The Balmoral

1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
+44 131 556 2414
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Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“sandwiches” (178 reviews)
“cake” (51 reviews)
Open Now
08:00 - 19:00All hours
CUISINES
British, Scottish, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
All Details
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Reviews (816)
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1 - 10 of 770 reviews

Reviewed 1 week ago

High tea at the Palm Court is a delightful luxury. It is not cheap, but it is a delightful experience if you enjoy the trappings of the Empire.

Thank Kahaluu_Bob
Reviewed 1 week ago via mobile

Excellent place for afternoon tea in a beautiful tea room. There is harpist playing. In the background. It is a 3 course tea set and there is plenty to eat. The scones were just wonderful. Wide selection of tea to choose from. We had the...More

Thank Jimmy C
Reviewed 2 weeks ago

We had a lovely afternoon tea in the Palm Court. The service was excellent and the food was exquisite. I didn't particularly like the tea I had chosen and it was no trouble at all for our delightful waitress to change my choice of beverage....More

Thank SarahPickeringBrown
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 1 week ago

Dear Sarah Pickering Brown Thank you for taking the time to write your impressions following your recent afternoon tea experience with us at The Balmoral. I am delighted to read you were impressed with our food offering, the ambiance and the excellent service provided by...More

Reviewed 2 weeks ago via mobile

If you are wanting a luxurious and sophisticated experience this is the place! The restaurant is absolutely beautiful with the most comfortable seating.

Thank Vanessa B
Reviewed 3 weeks ago via mobile

We had an excellent afternoon tea at palm court. The service was second to none and the food was exquisite. The gift plate at the end of the tea was a very nice touch. An absolutely enjoyable experience for all of our party of ages...More

Thank Tortoise-Wife
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 1 week ago

Dear Tortoise-Wife It was a pleasure to welcome you to Palm Court and I am delighted to read you and your table thoroughly enjoyed your afternoon tea experience with us. I look forward to sharing your kind words with the entire team who I know...More

Reviewed 3 weeks ago

Booked for Afternoon Tea in the Palm Court. Excellent service. Lovely setting. Made to feel very welcome/at home. Tasty food and plentiful. Loved the sandwiches! Take away pot of tea and chocolate...great idea.

Thank AnneMarie775
Reviewed 4 weeks ago via mobile

We got the champagne Afternoon tea as a present. So it was a lovely treat to have. But would never buy it ourself as it's very very expensive. As it's works out about £15 for the 1 glass of champagne. The food was lovely and...More

Thank ScotlandAmber
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 3 weeks ago

Dear Scotland Amber Thank you for your review following your visit to Palm Court. We appreciate your kind comments regarding the food offering and service provided by my colleagues. However, we are truly sorry to read that you left feeling disappointed by certain aspects of...More

Reviewed 4 weeks ago

Had the most amazing Afternoon High Tea experience of all time. The Number One at the Balmoral dining room was elegantly decorated and the food and service was incredible. Although pricey it was worth every penny foe the experience. Highly recommended.

Thank Reedit3
Reviewed 4 weeks ago

My wife and I enjoyed the tea, sandwiches, scones and luxury. Getting a break from the crowded streets and a rainy afternoon, our afternoon tea was a relaxing and enjoyable experience. The setting is quite beautiful and we had outstanding service. A nice selection of...More

Thank jcp01
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 3 weeks ago

Dear Jcp01 Thank you for taking the time to share your kind impressions following your recent visit to Palm Court. We appreciate your kind comments regarding the ambiance and food offering. I will take great pleasure in sharing your review with our entire team who...More

Reviewed 5 weeks ago

The Palm Court at the Balmoral is a beautiful room, with lovely, tasteful decor. Unfortunately, the service was average. No offers to take our coats which were dripping wet from the rain outside, meaning we had to sit with wet coats next to us. Gluten...More

1  Thank annesleySuffolk
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 4 weeks ago

Dear Annesley Suffolk, It is always disappointing to learn that a guest has left feeling less than completely satisfied and I am truly sorry to read that you left feeling underwhelmed by your experience. I will certainly be sharing your valuable comments with my colleagues...More

Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Nearby Restaurants
Number One at The Balmoral
1,424 reviews
.04 km away
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.04 km away
Twenty Princes Street
837 reviews
.07 km away
Nearby Attractions
VisitScotland Edinburgh Icentre
85 reviews
.09 km away
North Bridge
75 reviews
.17 km away
Edinburgh Hogmanay
79 reviews
.11 km away
Fruitmarket Gallery
56 reviews
.18 km away
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Questions & Answers
mkjane
11 June 2017|
AnswerShow all 5 answers
Response from JanKo52 | Reviewed this property |
I would recommend to buy a bottle separately. Enjoy!
1
Vote
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jillian99
6 March 2017|
AnswerShow all 4 answers
Response from BalmoralEdinburgh | Property representative |
Dear jillian99 Thank you for your question. We do have a 'Kids Afternoon Tea' £20. Please do not hesitate to contact us on the number below if you require any further information. Kind Regards The Balmoral +44 (0) 131... More
0
Votes
tosh2014
13 November 2016|
AnswerShow all 8 answers
Response from BalmoralEdinburgh | Property representative |
Dear Tracy Thank you for your question. It would be a pleasure to welcome you and your family to Palm Court. Advanced booking for Afternoon Tea is highly recommended. Please feel free to call the hotel on the number below... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Special Occasion Dining, Local cuisine, Business meetings
Open Hours
Sunday
09:00 - 19:00
Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 20:00
Saturday
08:00 - 21:00
Location and Contact Information
  • Address: 1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland (Formerly The Bollinger Bar at Palm Court)
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Edinburgh>  > Princes Street and Gardens
  • Neighbourhood: Princes Street and Gardens
  • Phone Number: +44 131 556 2414
  • E-mail
  • This restaurant is at The Balmoral Hotel
Description
Palm Court is an Edinburgh institution that's as glittering as its glass dome and Venetian chandelier. Sip vintage champagne or sample our award-winning Afternoon Tea with a wide selection of loose leaf teas, coffee, classic and contemporary sandwiches and savouries, pastries and sweet treats. A harpist provides the perfect accompaniment. Palm Court Opening Times: Monday to Thursday 8am to 7pm Friday 8am to 8pm Saturday 8am to 9pm Sunday 9am to 7pm Afternoon Tea: £40
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