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Palm Court at The Balmoral

1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
+44 131 556 2414
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Overview
  • Excellent77%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“sandwiches” (171 reviews)
“amuse bouche” (30 reviews)
Open Now
08:00 - 19:00All hours
CUISINES
British, Scottish, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland
All Details
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Reviews (794)
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1 - 10 of 753 reviews

Reviewed yesterday

The atrium at the Balmoral is gorgeous. Tea time is so relaxing... and tasty! It's a must see and do.

Thank Julie R
Reviewed 1 week ago

Afternoon Tea - was ok Scones were lovely, They came with real Clotted Cream so this was already miles above the rest of location which serve afternoon tea.. Cakes - were not to my liking.. as one was a strawberry soup or melon soup sorry...More

Thank robertcO9392YX
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 2 days ago

Dear RobertcO9392YX Thank you for taking the time to write a review following your most recent visit to Palm Court. We are truly sorry to read that you left feeling disappointed by certain aspects of your experience. I will certainly be sharing your constructive feedback...More

Reviewed 1 week ago via mobile

A very good afternoon tea. Good selection of sweet and savory delights. Sluggish service and little enthusiasm from management. Wish the staff smiled more here.More

1  Thank GautengLad
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 2 days ago

Dear GautengLad Thank you for taking the time to write your impressions following your recent visit to Palm Court. I’m pleased to hear you enjoyed our afternoon tea selection. We appreciate your valuable feedback and I will share your comments with my colleagues as this...More

Reviewed 2 weeks ago via mobile

Afternoon Tea at the Palm Court of the Balmoral in Edinburgh is such a treat! Decadent, delicious and brilliant... and those scones!More

Thank AnywhereWeWander
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 1 week ago

Dear Anywhere We Wander Thank you very much for choosing to visit Palm Court. Your delightful feedback regarding your experience with us is very much appreciated. I will take great pleasure in sharing your kind review with the entire team. We hope to have the...More

Reviewed 2 weeks ago

We went for afternoon tea on a Monday. It was not crowded at all but we had reservations anyways. Overall this was a new experience for us and it was interesting. You get unlimited tea along with 4 courses for around 38 pounds. At first...More

Thank Lucy A
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 2 weeks ago

Dear Lucy A Thank you for taking the time to write your review following your recent experience with us at Palm Court. I’m very pleased to hear you enjoyed our afternoon tea and the ambiance within the lounge. I look forward to sharing your review...More

Reviewed 2 weeks ago

Amazing location, afternoon tea with excellent service. The ambiance was exquisite and the food excellent. I cannot recommend afternoon tea here enough!More

Thank wispadoggie
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 2 weeks ago

Dear Wispadoggie Thank you very much for your kind review and recommendation following your recent experience with us at Palm Court. I will take great pride in sharing your review with both the kitchen and front of house teams who I know will be grateful...More

Reviewed 3 weeks ago

As part of our week long stay at the Balmoral, we were invited to attend the Palm Court Breakfast. This was an exclusive invitation and we pretty much breakfasted alone in the peaceful ambience of the room. The only criticism is that it seems to...More

Thank Perry S
Reviewed 3 weeks ago

I visited the Palm Court for afternoon tea and was absolutely blown away by the entire experience. Wonderful wait staff who seem to genuinely enjoy working at the Palm Court, incredibly beautifully staged and delicious foods, yummy teas and coffees, and a harpist too! If...More

1  Thank Becca S
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 2 weeks ago

Dear Becca S Thank you very much for your kind review and recommendation following your recent experience with us in Palm Court. I will take great pride in sharing your review with both the kitchen and front of house teams who I know will be...More

Reviewed 3 weeks ago

This was the second time I have been here for afternoon tea and this time I went with my daughter. You get an amuse bush, nibbles such as haggis balls etc, sandwiches, scones with jam and cream, cakes and dessert and to finish off a...More

1  Thank jwhaf1968
BalmoralEdinburgh, Manager at Palm Court at The Balmoral, responded to this reviewResponded 2 weeks ago

Dear J Whaf1968 It was a pleasure to welcome you back to Palm Court and I’m very pleased to hear both you and your daughter thoroughly enjoyed your afternoon tea experience with us. I look forward to sharing your lovely review with our entire team...More

Reviewed 3 weeks ago

By booking a master suite at the Balmoral, one of the perks was having breakfast in the Palm Court. My wife and I basically had the beautiful room to ourselves. The ambiance and personalized service made the food taste that much better

Thank Lawrence O
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
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Nearby Attractions
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North Bridge
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Fruitmarket Gallery
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.18 km away
ScotlandsPeople Centre
24 reviews
.06 km away
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Questions & Answers
mkjane
11 June 2017|
Answer Show all 4 answers
Response from JanKo52 | Reviewed this property |
I would recommend to buy a bottle separately. Enjoy!
1
Vote
Google Translation
jillian99
6 March 2017|
Answer Show all 4 answers
Response from BalmoralEdinburgh | Property representative |
Dear jillian99 Thank you for your question. We do have a 'Kids Afternoon Tea' £20. Please do not hesitate to contact us on the number below if you require any further information. Kind Regards The Balmoral +44 (0) 131... More
0
Votes
tosh2014
13 November 2016|
Answer Show all 8 answers
Response from BalmoralEdinburgh | Property representative |
Dear Tracy Thank you for your question. It would be a pleasure to welcome you and your family to Palm Court. Advanced booking for Afternoon Tea is highly recommended. Please feel free to call the hotel on the number below... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Special Occasion Dining, Local cuisine, Romantic
Open Hours
Sunday
09:00 - 19:00
Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 20:00
Saturday
08:00 - 21:00
Location and Contact Information
  • Address: 1 Princes Street | The Balmoral Hotel, Edinburgh EH2 2EQ, Scotland (Formerly The Bollinger Bar at Palm Court)
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Edinburgh>  > Princes Street and Gardens
  • Neighbourhood: Princes Street and Gardens
  • Phone Number: +44 131 556 2414
  • E-mail
  • This restaurant is at The Balmoral Hotel
Description
Palm Court is an Edinburgh institution that's as glittering as its glass dome and Venetian chandelier. Sip vintage champagne or sample our award-winning Afternoon Tea with a wide selection of loose leaf teas, coffee, classic and contemporary sandwiches and savouries, pastries and sweet treats. A harpist provides the perfect accompaniment. Palm Court Opening Times: Monday to Thursday 8am to 7pm Friday 8am to 8pm Saturday 8am to 9pm Sunday 9am to 7pm Afternoon Tea: £35 Champagne Afternoon Tea: £51.50
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