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Ratings and reviews

Travellers' Choice2023
RATINGS
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About
One of the oldest tearooms in Scotland! Mackintosh at the Willow includes the fully restored original Willow Tea Rooms Building at 217 Sauchiehall Street Glasgow, designed by Charles Rennie Mackintosh in 1903 plus a new, integrated Visitor Centre at 215 Sauchiehall Street. This beautiful A listed heritage building is the only surviving Tea Rooms designed entirely by Mackintosh for entrepreneurial tea entrepreneur Miss Catherine Cranston in 1903. The building is also internationally recognised as one of the finest examples in the world of a complete Art Nouveau scheme. After two years of restoration, the building has been brought back to it's former glory and is now a unique 200 seat tea room,
PRICE RANGE
C$7 - C$78
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch, Drinks
CUISINES
Cafe, British, Scottish
FEATURES
Reservations, Private Dining, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Wine and Beer, Non-smoking restaurants, Gift Cards Available
Reviews (906)
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654
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LanguageEnglish
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Traveller rating
654
102
66
36
19
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All reviews scones sandwich soup cake salmon afternoon tea de luxe margaret macdonald billiard room sauchiehall street my mum visiting glasgow exhibition salon tearoom crm yvonne
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Reviewed yesterday

We have a unforgettable time with tasty British afternoon tea there and got the best scones we have in the 2 weeks UK tours. The decoration is stunning with Macintosh style and symbol. The Terrace on the 1st floor is the best site to take...photos. The waiters are cheerful and professional. We found arriving too late in the afternoon. One should spend 2-3 hours to enjoy the atmosphere and tea set.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 days ago via mobile

Excellent tour by Frida. Enjoyable experience including lovely spot for tea and lunch. Definitely worth visiting. Thank you.

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 4 days ago

Good morning, Thank you for leaving us your kind review! We are delighted to hear you enjoyed the tour with Frida and your visit to the tea rooms. We hope to welcome you back on another occasion! Best wishes, Mackintosh at the Willow

Reviewed 6 days ago

Amazing tour of Macintosh at the Willow in Glasgow today. The guide Heather was brilliant, with such interesting history of the local history, the building itself, it's renovation, Margaret and Charles Rennie Macintosh, who designed the building and interior, and Miss Cranston who owned the...building and commissioned them to design the tea rooms. The tour itself takes you to four floors of tea rooms, each one amazing, including the suffragette-influenced women's only room, with interesting accoustics, all with amazing decor, furniture. It works even if you are not great on your feet as it's all in tea rooms with tables and chairs to sit on as you look and listen, and a lift. 50 minutes of pleasure, definitely worth every penny of the £11 fee. And you can have tea and cake afterwards, or even a magnificent warm scone. Give it a go!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 5 days ago

Thank you so much for your kind words! We're thrilled to hear you enjoyed the tour of Mackintosh at the Willow and found Heather's insights captivating. It's wonderful that you appreciated the rich history, stunning décor, and accessibility of our tea rooms. We hope to...More

Reviewed 1 week ago

Here for the tour. What a worthwhile experience. Our tour was led by Jamie who proved to be a very knowledgeable, enthusiastic and engaging guide. The restored interiors are exquisite - don't be put off by the building site that Sauchiehall Street has become. We...followed the tour with a visit to the exhibition which has much of interest about Mackintosh and about Miss Cranston. And to finish, tea and delicious scones in the lovely tearoom. What more could one desire?More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 1 week ago

Good morning, Thank you for leaving us your wonderful review. We're thrilled to hear that you had an engaging and informative tour with Jamie. We're happy to know that you enjoyed the restored interiors and found the exhibition interesting. We are also glad that you...More

Reviewed 1 week ago

My friend and I came here for the group tour and exhibition. Our guide was Heather, who was excellent, she was very knowledgeable and informative giving us plenty of interesting information without overloading us with excess detail but more than happy to answer any questions....The tea rooms tour is well worth the time and money and then can be followed by sampling the food being served in the tea room as we did, The food was excellent especially when accompanied by one of the many and varied teas on offer. The staff were delightful, they were polite and friendly.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 1 week ago

Good morning, Thank you for leaving us your 5-star review. We are delighted to hear that you enjoyed the tour and exhibition with Heather who made your experience informative and enjoyable. We're glad that you liked the food, tea selection and service. We look forward...More

Reviewed 1 week ago

Did the tour and very much enjoyed it. Our guide Jamie, was very enthusiastic and knowledgeable about the history of the tearoom, Miss Cranston, Charles Rennie Macintosh and the restoration. Would recommend. We also had afternoon tea, which was perfect.

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 1 week ago

Thank you for your kind review! We're glad you enjoyed the tour with Jamie and appreciated the history. It's wonderful to hear the afternoon tea was perfect too. Hope to see you again soon! Best regards, Mackintosh at the Willow

Reviewed 2 weeks ago via mobile

The tour of the tearoom was delightful. They have done a wonderful job restoring the building so you can imagine stopping in for tea in 1903. Our tour guide Frida was knowledgeable and engaging. Don't miss having lunch or tea after the tour.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 1 week ago

Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the tour of the tearoom and appreciated the restoration efforts. It's wonderful to know that Frida was knowledgeable and engaging. Please visit us again soon! Warm...More

Reviewed 2 weeks ago via mobile

Unexpected hidden gem. We stumbled across the tea rooms by accident one afternoon. We enjoyed a brew and then visited the gift shop next door. We decided to come back the following morning and do the tour and exhibition. It was absolutely brilliant. Our guide...was Heather. Her knowledge of the history of the building was second to none. She is an excellent communicator and as such delivered the information clearly and in an interesting way. We'll definitely visit again next time we're in Glasgow. Thank you.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago

The tour was led by Frieda who was a perfect guide to the intricacies of Rennie Mackintosh design for the teahouse. Brilliant, knowledgeable, provocative and low key. Frieda was the perfect leader. Heather at the desk was also an excellent source of informationMore

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 1 week ago

Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed the tour led by Frieda and found her to be an excellent guide to Mackintosh's design for the tea room. It's wonderful to know that Heather at the desk also...More

Reviewed 2 weeks ago

Wonderful, marvelous, exciting! We've had a very interesting tour with our well-informed and sympathic guide Frieda. Not only the architecture and the design, but also the stories of Miss Cranston and her dealing with the waitreses was very delightful.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 2 weeks ago

Good afternoon, It's fantastic to hear that you found your tour of the original Willow Tea Rooms building enriching and enjoyable! Frieda is truly and excellent guide - we'll be sure to pass on your kind words to Frieda. Thank you for sharing your wonderful...More

Reviewed 2 weeks ago via mobile

We had the most delightful lentil soup followed by scones and tea here when I was brought here by my daughter to celebrate Mothers Day. Service was warm and efficient. The lentil soup one of the best I have ever tasted. The scones jam and...cream were beautiful. It was incredibly exciting to be in such a beautiful location and I must admit I was a little overcome I was so excited to be there. The wonderful service and food were icing on the cake. Highly recommended.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 2 weeks ago

Good afternoon, This sounds like a truly lovely Mother's Day celebration! It's wonderful to hear all about your delightful experience. Thank you for sharing your review with us. We hope to welcome you back again soon! Best wishes, Mackintosh at the Willow

Reviewed 2 weeks ago via mobile

Frieda was a wonderful and enthusiastic guide for our tour of the Willow Tearoom. She was very knowledgeable about the Tearoom’s design and reconstruction as well as placing the tearoom within the social history of early 20th century Glasgow. Highly recommend a visit!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 2 weeks ago

Good afternoon, Thank you for your kind words regarding your recent tour of the original Willow Tea Rooms building. It is our pleasure to guide you through the history of our tea rooms and Glasgow in the early 20th century. Your recommendation means a lot...More

Reviewed 3 weeks ago via mobile

Heather was an enthusiastic and knowledgeable guide who brought the history of the tea room alive. Well worth a visit and be sure to have a tea break after the tour.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Heather's passion and expertise made your visit to Mackintosh at the Willow memorable. We hope to welcome you back for another visit soon! Best wishes, Mackintosh...More

Reviewed 3 weeks ago

We came for a tour. Our guide was fantastic I believe it was Megan who was so knowledgeable about the building and its history. It is stunning inside from the chandelier to the art. We really enjoyed it!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 3 weeks ago

Good morning, Thank you for leaving us your kind review! We are delighted to hear that you enjoyed your tour with Megan and enjoyed learning all about the history of our tea rooms. We hope to welcome you back again soon! Best wishes, Mackintosh at...More

Reviewed 4 weeks ago via mobile

I went for afternoon tea with my daughter and it was delicious. The tearoom is in a lovely building with an exhibition area and gift shop next door. The service was amazing,so friendly without being over the top. Kate was our sever and nothing was...too much trouble, she went through the menu both food and drinks and made sure there was no allergies before bringing us our ‘Kiss me Kate’ cocktails. The selection for the afternoon tea was good and everything tasted yummy especially the scones and my fav the brown butter macron. I’d definitely recommend to friends to try.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mackintosh at the Willow, Marketing at Mackintosh at the Willow, responded to this reviewResponded 3 weeks ago

Good morning, I am thrilled to hear you enjoyed your afternoon tea experience with us! Thank you for your kind words about our tea room, service, and the menu. We'll be sure to pass along your compliments to Kate. We appreciate your recommendation and look...More

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Questions & Answers
Ask a question
Mustafa K
December 17, 2022|
AnswerShow all 3 answers
Response from VincentCall1 | Reviewed this property |
We took the train to Glasgow and walk everywhere. That said, I believe there is a parking garage about .1 mile away from the Willow
0
Votes
Margaret B
October 16, 2019|
AnswerShow all 5 answers
Response from 217TheWillow | Property representative |
Hi Margaret, Thank you for your message. Afternoon tea is £21 per person - we hope to see you soon. Kind Regards, Mackintosh at the Willow
1
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MACKINTOSH AT THE WILLOW, Glasgow - City Centre - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Mackintosh at the Willow

Yes, Mackintosh at the Willow is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Mackintosh at the Willow is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 5