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Premier Inn Fort William Restaurant

) #47 of 57 Restaurants in Fort William $$ - $$$ , British,
Loch Iall | An Aird, Fort William PH33 6AN, Scotland
+44 870 197 7104
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Overview
  • Excellent23%
  • Very good16%
  • Average29%
  • Poor26%
  • Terrible6%
3 weeks ago
“Slow Service”
11 Sep 2016
“Evening service is slow - breakfast is cold”
Restaurant Hours
CUISINES
Bar, British, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Loch Iall | An Aird, Fort William PH33 6AN, Scotland
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Reviews (60)
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1 - 10 of 56 reviews

Reviewed 3 days ago via mobile

Stayed at PI for one night 18th May, Hotel and staff good but the restaurant next door was just awful, customer service non existent, rude and so unprofessional, had a starter but decided not to stay any longer, spoke to manager but no careless attitude....More

Thank rene51
Reviewed 3 weeks ago

Typical Premier Inn restaurant, food was OK but their menus are somewhat tired. It is convenient to the hotel though even if the service was slow. Would probably look for somewhere better... it isn't much of a walk from the downtown area. Wouldn't recommend.

Thank srmopiper
Reviewed 22 May 2017 via mobile

The hotel was excellent with very friendly and courteous staff, the restaurant next door where breakfast and dinner was served was not. We were ignored on a number of occasions including once when I said "excuse me" to one of the bar staff - she...More

Thank Lynn W
Reviewed 17 March 2017 via mobile

Ate hear on Monday night and frankly was quite impressed. The place wasn't busy by any stretch so no excuse really, I can however see it being a different case in holiday season. The bar staff were good, friendly and competent as were the waiting...More

Thank Paulsdrake
Reviewed 17 February 2017 via mobile

Had lunch here today. Usually the staff are really pleasant,but found the staff on duty today,really offhand,the waitress who took my order at the bar was pleasant,but she was the only one. The food arrived,and was more or less dumped down on table,I had asked...More

Thank Faymar_12
Reviewed 24 January 2017 via mobile

Ate here while staying for a couple of nights next door. There are bad write ups about the food but I have to say we all enjoyed what we had. The staff looked after us perfectly and we left full and content.

Thank Hutchmaster
Reviewed 5 October 2016

Having stayed at many Premier Inns over the past few years and eaten at their adjoining restaurants, I have never had cause to give a poor review. Having stayed at the Fort William Premier Inn on 29th Sept, we booked the meal deal at their...More

Thank mallett777
Reviewed 13 September 2016 via mobile

We came here for a meal whilst visiting friends who stay in Fort William. The staff were very helpful. There was a wide selection to chose from either the themed buffet for that evening or from the main menu. The food was lovely and great...More

Thank ck202016
Reviewed 11 September 2016

It is a Brewers Fayre restaurant. Food is OK, nothing exceptional, but in the evening the servise is so slow. At peak times they only had ONE girl on the till taking orders for meals and preparing drinks. Breakfast, service is good, is that because...More

Thank jabawocky1949
Reviewed 25 August 2016

One of many, yes. But you can be assured that the staff in this place care a lot about customer experience. I do not think I have ever had such attentive kind, polite service fro this type of restaurant before in all my 25 years...More

Thank Mark W
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, British, Pub
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Groups
Location and Contact Information
  • Address: Loch Iall | An Aird, Fort William PH33 6AN, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Scottish Highlands  >  Lochaber  >  Fort William
  • Phone Number: +44 870 197 7104
  • E-mail
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