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Swan Road, Harrogate HG1 2SR, England
+44 1423 500055
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242 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Middlesbrough, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Well it was overall not too bad we arrived in the carpark. We left the cases in the car and went to check in. This was about 11am we were told by guy on the reception that we couldn't check in until 2pm which for me is nonsense as half the day has gone. We tottled off into harrogate until... More 

Helpful?
Thank Dave B
Liverpool, United Kingdom
Level Contributor
148 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We took a short break with friends in Harrogate. The price including breakfast and dinner was very good value. The hotel has character and is well maintained. The room was a good size and noise levels low during our two night stay. Staff were generally pleasant and helpful. There is sufficient car parking space. The earliest we could get a... More 

Helpful?
Thank Stephen D
hull
Level Contributor
148 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This overnight stay with evening meal and B&B was booked for me and my husband as a treat and when I looked at some of the previous reviews on here I was a wee bit worried. No need , this hotel is charming as are their very helpful and polite staff, the evening food was good and the quality of... More 

Helpful?
Thank JackyJoan
Essex, United Kingdom
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 2 weeks ago

This is a lovely hotel in a good position but the rooms are disappointing. We had a standard room,which was ok but the bathroom was very small,although nice to have a bath ,not just a shower,but hardly any room to put toiletries. The room was very hot and windows didn't open. Bed was small but comfortable and room was clean.... More 

Helpful?
Thank 577jennifer
Durham, United Kingdom
Level Contributor
17 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I booked the Afternoon Tea for a Sunday afternoon. Staff were friendly, we had arrived early but this was not an issue. Parking permit was provided so there was no issue with parking. There was a wedding on the day, so there were folk in and out of the room wearing their finery(!), well on some folk anyway. The Afternoon... More 

Helpful?
Thank Jilcentral
Great Dunmow, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 2 weeks ago

A beautiful hotel with attentive staff. The hotel is situated within a five minute walk of the town centre, so is an ideal base for all the attractions and activities on offer.

Helpful?
Thank stylersmith
Bromborough, United Kingdom
1 review
1 of 5 bubbles Reviewed 3 weeks ago via mobile

I stayed here whilst in town on a training course and it was booked by the business. Sorry to say I will not be coming back, had the worst two nights sleep ever due to what can only be described as a nest of pigeons above my window. Asked the reception for a room change to which they replied, it's... More 

Helpful?
Thank levistevo
Leominster, United Kingdom
Level Contributor
26 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

The Wedding reception was good, but the actual accommodation and breakfast were a little disappointing after what we paid on the special deal... We booked early but were given rather a small room on the 3rd floor at the back of the hotel with view of buildings.. the bedroom window wouldn't open. I felt the room was rather small.It had... More 

Helpful?
Thank Jane D
Cramlington, United Kingdom
Level Contributor
147 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Stayed here for one night recently. Our double room on the first floor was small and the bathroom very narrow with a tiny basin. The room definitely needed some TLC and the furniture updating. The radiator in the bedroom didn't appear to work. We were glad we only stayed one night. The dinner, again was disappointing, my partner had to... More 

Helpful?
Thank Monty553
York, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Booked afternoon tea with a Virgin gift voucher that was a Christmas Present. On arrival, the greeting in the lounge was non existent. After changing our seat due to the noise and cold draught we were left with a table cloth that had hairs on and a smear of jam from previous guests. The tea was provided and we had... More 

Helpful?
Thank adfarnsworth

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
British, Gluten Free Options
Meals
Breakfast, Lunch
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Groups, Special Occasion Dining, Local cuisine, Child-friendly, Business meetings
Location and Contact Information
  • Address: Swan Road, Harrogate HG1 2SR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Harrogate
  • Phone Number: +44 1423 500055

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Old Swan and other visitors
3 questions
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9 days ago
Durham UK
Nottinghamshire, United Kingdom
over a year ago

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Questions? Get answers from The Old Swan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?