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Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
+44 1256 475770
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  • Excellent20%
  • Very good27%
  • Average21%
  • Poor16%
  • Terrible16%
Travellers talk about
“duck stir fry” (5 reviews)
“pancakes” (3 reviews)
Closed Now
All hours
International, Vegetarian Friendly, Vegan Options
$$ - $$$
Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
All Details
Write a ReviewReviews (279)
Traveller rating
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1 - 10 of 277 reviews

Reviewed 2 weeks ago via mobile

Brilliant service and food was amazing as always! My favourite restaurant, always visit when I’m in Basingstoke.

Thank sash4c0llins
Reviewed 3 weeks ago via mobile

Visited for a late lunch with my wife and 2 kids. Wasn’t busy yet we were kept waiting for nearly an hour for our food and it came very over cooked. Drinks took just as long. Many staff stood around talking, including the senior staff

Thank Geoffrey S
Reviewed 4 weeks ago via mobile

Menus ok not great. Food was ok. The restaurant wasnt busy but there were lots of waiters and waitresses standing around chatting. They were polite but slow to take orders and cater to our needs.

Thank Ramona N
Reviewed 4 weeks ago via mobile

We arrived about 7 45 on Sunday pm, firstly the good points, we were seated quickly, and the service good. Now the bad points. The food tapas we ordered was well over cooked, the chips old and cold, finely the state of the floor was...More

Thank mulder100
Reviewed 11 November 2017 via mobile

I've been looking at the staff walk past a tray of our drinks on the bar for over 10 minutes. I'm not sure if anyone has realised whats meant to happen next.

Thank MCBenzie
Reviewed 7 November 2017 via mobile

Great food. First time here and really disappointed with management. The place was extremely understaffed. We ordered drinks first, we got them after we had mains.... Manager needs to sort out their staffing! Will come back again for the food but the service needs to...More

1  Thank samsoniks
Reviewed 6 November 2017

Went for dinner with two teenagers and were pleasantly surprised - the cocktails were actually very good - two for one also helped! The food was lovely, not that expensive and the service was great. Haven't been for years but would go back after the...More

Thank Effingpot
Reviewed 26 October 2017

Saturday night and popped into Giraffe for a bit to eat. Never been to a Giraffe before. Service was OK, but felt as if they wanted to get you served and out again as quickly as possible so they can fit in any cover. Had...More

Thank Arnold_Quackenbush
Reviewed 14 October 2017 via mobile

Unfortunately the service was extremely slow despite appearing quite quite at 6pm. The feeling we got upon asking for anything be it free table initially to drinks was negative. One waitress was good and needs mentioning, the other staff appeared to generally be talking mostly...More

Thank Spock17
Reviewed 3 October 2017 via mobile

Popped in for lunch on a Tuesday. Greeted by a lovely lady, and were left to choose. Served again quickly and was served our food in good time. I had the enchilada chicken tanga it was beautiful and my husband had beef burrito and also...More

Thank sarah c
Nearby Restaurants
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Las Iguanas Basingstoke
329 reviews
.02 km away
Nearby Attractions
The Anvil
243 reviews
.35 km away
Eastrop Park
133 reviews
.25 km away
Festival Place Shopping Centre
115 reviews
.16 km away
Willis Museum
76 reviews
.34 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Groups
Open Hours
9:00 AM - 10:00 PM
10:00 AM - 11:00 PM
10:00 AM - 11:00 PM
10:00 AM - 11:00 PM
10:00 AM - 11:00 PM
10:00 AM - 11:00 PM
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Lower Ground Festival Place | Festival Place Shopping Centre, Basingstoke RG21 7BB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 475770
  • E-mail
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!
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