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The Portsmouth Arms

) #63 of 210 Restaurants in Basingstoke $$ - $$$ , British,
Hatch Warren Lane, Basingstoke RG22 4RA, England
+44 1256 334036
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Overview
  • Excellent28%
  • Very good25%
  • Average19%
  • Poor17%
  • Terrible11%
Travellers talk about
“mince pies” (3 reviews)
“fish platter” (3 reviews)
“puds” (3 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Brew Pub, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hatch Warren Lane, Basingstoke RG22 4RA, England
Write a Review
Reviews (259)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 259 reviews

Reviewed 5 days ago via mobile

Went here for Father's Day last weekend and was quite disappointed with the slow service with both food and drinks. We had a booking for 2pm and were promptly seated but our food didn't arrive until after 3pm! It was 2 Sunday roasts (so easily...More

Thank Tom K
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 4 days ago

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again.

Reviewed 4 weeks ago via mobile

Really disappointed firstly with the selection on the menu....... Secondly.... it was the day of the new menu launch and I had to re order my food 3 times...... they had no ingredients to serve what I originally ordered!!! I had no apology or offer...More

Thank hardyk85
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 4 weeks ago

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 4 weeks ago via mobile

Good choice of food either from the usual menu or Sunday roast options. Waited a little while to place orders but food was delicious.

Thank Joanne F
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 4 weeks ago

Thank you so much for your review, it is great to hear that you enjoyed visiting us. We hope you can visit again soon.

Reviewed 17 May 2017 via mobile

Excellent place for a Sunday lunch with the family. Great atmosphere with friendly bartenders. The servers could be a little bit friendlier. The path to the bathroom is blocked by a table allowing people to squeeze through. Please remove that large table. Easy to park...More

Thank Pulitha W
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 4 weeks ago

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again.

Reviewed 14 May 2017 via mobile

Visited with my sister's and partners for lunch. Service was abysmal. We waited around 25 mins for our starters then 45 minutes for our main. We complained about the wait to the manageress who actually tried to argue we had only waited 15 minutes. We...More

Thank joanne f
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 18 May 2017

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 14 May 2017 via mobile

Extremely dismayed by my last visit to Portsmouth Arms ...extremely poor service last week ... no table on arrival despite booking online ..had to be seated on makeshift table in front of fire exit.. ..ashamed to say I left without paying after more than half...More

Thank Carol A
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 18 May 2017

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 7 May 2017

Went on a Sunday for their regular pub quiz, ended up ordering some food. My main (ham, egg + chips) came with yolks verging on raw - still very slimey but I couldn't be bothered to complain due to the ongoing loud quiz so I...More

1  Thank HeddyChris
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 9 May 2017

Please accept our apologies for giving you cause to post this review on Trip Advisor. We’d really like the chance to look into this matter further. We’d be very grateful if you could copy and paste your review, together with the Public House name and...More

Reviewed 6 May 2017

Asked for two glasses of Pinot Grigio on arrival. Only the more expensive brand was available "chilled". (£14 for two glasses?) Not a good start. Waited for quite some time to be taken to our booked table. Asked for the less expensive Pinot Grigio to...More

Thank Anynameunderthesun
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 9 May 2017

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again.

Reviewed 30 April 2017

First time in this part of the country and this pub was recommended by a work colleague who used to live in the area. We had not booked and it was a Friday night and it got very busy. We were taken to a table...More

Thank yorkshireladdie
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 2 May 2017

We really appreciate your feedback; thank you for taking the trouble to post your review. We have taken your comments on board and do hope you will visit us again.

Reviewed 29 April 2017

This was my first visit, dropped the wife a few times before. The meal and ambience was first class. now I see what she raved about. really good place for dinner.

1  Thank John B
Hall W, Manager at The Portsmouth Arms, responded to this reviewResponded 2 May 2017

Thank you for your lovely review. We are delighted that you enjoyed your visit.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$18
Cuisine
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Special Occasion Dining, Child-friendly, Groups, Bar Scene
Open Hours
Sunday
12:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:30
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: Hatch Warren Lane, Basingstoke RG22 4RA, England (Formerly The Portsmouth Arms)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Basingstoke
  • Phone Number: +44 1256 334036
  • E-mail
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