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398 Garstang Road, Preston PR3 5JE, England
+44 1772 863422
11:00 - 20:00
Open now
See all hours
Sun 11:00 - 20:00
Mon - Thu 09:30 - 19:00
Fri 09:30 - 20:00
Sat 09:00 - 20:00
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402 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 402: English reviews
Preston, United Kingdom
Level Contributor
38 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 5 days ago NEW via mobile

Poor service. Rude member of staff behind the bar. Asked for children's meals to come with our starter. Not difficult you would think! For this place it seems to be!! Food is tasteless and basic. Waited far too long for our food considering it was very quiet.

Thank 71love
Preston, United Kingdom
1 review
Reviewed 1 week ago NEW

We decided to visit on a Friday evening, although it was busy, the food didn't take long to arrive and was as expected, it's not out of this world but great value for the money. As 2 adults and 2 kids all our plates were left empty and although full, we still opted to go for dessert as well which... More 

Thank LuvFood27
Level Contributor
40 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

Me and my partner went to the Phantom Winger for tea last week and weren't impressed. It was very busy for a Wednesday evening and the serving was very slow. We waited more than 30 mins for our food to arrive, which was tad annoying. The food wasn't anything to shout about. My partner had scampi and I had a... More 

Thank Sylvia Y
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

We have visited here before and thoroughly enjoyed it, today's visit was a little underwhelming. Soggy onion rings (replace eventually) & no gammon, making the mixed grills basically chicken! The burger was 100% meat but on the dry side. The drinks are cheap and the place clean and tidy with friendly staff. We won't be put off by today's less... More 

Thank Natalie S
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Staying in a local hotel nearby and this was the only eating place nearby. Staff are very friendly, the place was busy both nights and the food was actually not bad. 3 star rating for the fact that it's a chain pub.

Thank Chris M
Newton Stewart, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 2 weeks ago via mobile

I don't normally bother leaving reviews but credit where credits due! We arrived halfway home to Scotland on a 500 mile trip at 6.50pm with three hungry children and two exhausted parents!! We tend to look out for restaurants with play areas and found this by an internet search. On arrival at the play area we were disappointed to notice... More 

Thank Jamiet1367
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We visited here with the family for some tea. We come here quite a bit and the food has always been good. Tonight however it was very different. When our order came the food was cold. We complained to the waitress and the response we got was "well what do you want me to do about it" we politely suggested... More 

1 Thank Kath C
Lancashire, United Kingdom
Level Contributor
63 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 4 weeks ago

Overall our experience of the Phantom Winger was poor. As a summary of the service food took just under an hour to arrive. Whilst a delay is understandable as the pub was busy we were however told that food would take 30 minutes. When the food arrived it was 50% of what we ordered in that my wife's meal was... More 

1 Thank Graham D
Bolton, United Kingdom
Level Contributor
74 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 4 weeks ago via mobile

Came here as a family when the offer was on for 2adult and 2 kids meals with a pudding to share for £15. Enough choice to choose from and for what you pay it's a good standard of food . Bar staff were friendly, the food servers were a bit less and seemed to be too stressed to help much.... More 

Thank 187053Pete666
Arnside, United Kingdom
2 reviews
Reviewed 4 weeks ago

An interesting pub with ample parking. It's clean and the staff are attentive and pleasant. Our party included four adults and one child. One adult had a steak which was OK but not great; one had lasagne that was enjoyed; two chose house curries and the size of portion was far too small (think child or pensioner portion). One curry... More 

Thank dacalderbank

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Restaurant Details

Rating summary
  • Food
  • Value
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
Breakfast, Brunch, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Groups
Open Hours
11:00 - 20:00
09:30 - 19:00
09:30 - 19:00
09:30 - 19:00
09:30 - 19:00
09:30 - 20:00
09:00 - 20:00
Location and Contact Information
  • Address: 398 Garstang Road, Preston PR3 5JE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Preston
  • Phone Number: +44 1772 863422

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Phantom Winger and other visitors
1 question
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over a year ago

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Questions? Get answers from Phantom Winger staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?