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Rang my order through and was told to pick it up 20 minutes. Arrived and they hadnt even started it. Then one of the girls who was serving said I was annoying because I looked at her while waiting for my order. The chicken burger...was miserable, my scallops were way overdone and tasted burnt and the peas with my steak pudding were missing.
I haven’t ever had such a bad experience as I did today. I haven’t been since before the lockdown and won’t be going again.More
Well what can i say ! we have tried some fish & chips over the years & I have to say this is the best by far , couldnt fault it in any way , Fish was crispy ( Haddock ) chips well cooked presentation...great , portion size massive .
Staff very friendly & the shop looks great 5*all round will be back & would highly recommend , you wont be dissapointed.........More
Fish and chips always great value and very tasty, however on my recent visit, only 1, (of 5 staff) weaing face coverings, and despite numerous signs insisting customer should wear face coverings, (now a legal requirement), a chap came in without any, was allowed to...order and stand in the middle of the shop without being challenged/reminded. As the food is cooked to order, (great}, this situation lasted quite a while. Unfortunately I shall not be returning until things change.More
I arrived at the shop and ordered my fish and chips. There was no one before me. 3 minutes after I ordered another customer came to order so I stood and waited outside. He ordered and then also waited outside so I returned.
When my...order was ready, a very rude woman behind the counter shouted out "Large Fish and Chips". She looked over my head and was clearly addressing the person waiting outside. She shouted again, so I looked over my shoulder to see if anyone else was in the shop and then said to her, "I am the only one here". She ignored me and walked from behind the counter and asked the person outside if he ordered, to which he said no. She came in and I said to her that I think it is mine. She was very rude and said, "why didn't you say so". I said, well I am the only one standing inside waiting for an order, there was no one before me and the other person waiting outside just ordered a few minutes ago.
I felt she was clearly being racist. This is not a card I play lightly, but she was white and so was the other customer and I was not. She did not even give us any serviettes. Absolutely appalling service.
If this place desires to continue, this lady should not be working there.
Looking at other reviews I can see that other customers also had similar rude experience from this woman.More
BC (before covid) wife and I went to the Queen Vic at least once a week for a sit down meal, rarely take-away. Today was the first return since covid-19 came about. I phoned to see if they were open as normal but was told...it was take-away only. I asked if there was any chance to have a couple of chairs outside so we could eat there as I use a elbow crutch to walk now, unsteadily, and we travel by bus, everbody say aaww. We were sorted with a table and chairs on the pavement, cod and chips were the usual excellent fare.... and we'll be back! Thank you so much. (too many chips!!).More