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Calle Gran Via 43, 28013 Madrid, Spain
+34 912 75 20 93
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  • Excellent16%
  • Very good32%
  • Average28%
  • Poor13%
  • Terrible11%
Travellers talk about
“pancakes” (11 reviews)
“club sandwich” (5 reviews)
“ribs” (5 reviews)
Open Now
International, Mediterranean, American, Fast food, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
Calle Gran Via 43, 28013 Madrid, Spain
All Details
Write a ReviewReviews (1,127)
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1 - 10 of 207 reviews

Reviewed 4 days ago via mobile

Good enough to eat a quick lunch and have a little break in the sidewalk on Gran Via. We had a hamburger, a salad and some frites.

Thank Vejavi
Reviewed 6 days ago via mobile

We opted for VIPS in the city centre as we thought that a food chain should be a cheap and safe option. The interior is not pleasant, it’s dark, tightly packed with tables and virtually no sunlight. We ordered a vegetarian falafel burger with fries...More

Thank noslomai
Atencion_GrupoVIPS, Atención al Cliente at Vips, responded to this reviewResponded 3 days ago

Hello. We are really sorry to hear that you didn't enjoy your visit. We'll take everything in this comment into account to improve our service. Thank you so much for your feedback. It's well appreciated.

Reviewed May 17, 2018 via mobile

Enjoyed an evening meal here after a long day of walking. A wide range of food on offer from the menu, also plenty of healthy food. Staff were exceptionally helpful and friendly. Very good value for money

Thank Charlotte T
Reviewed May 1, 2018 via mobile

This place seems by far overrated. It is basic burgers (not bad and definitely not the best). Feels like being in a hallway as the set up of the restaurant feels like a large open place. Nothing special about this restaurant chain.

Thank CK0909
Reviewed April 30, 2018

If you just want quick basic food, such as sandwiches and burgers then it’s fine. The club sandwich was pretty good.

Thank Debra L
Reviewed April 19, 2018 via mobile

Very good fast food restaurants, great and various selection menu, amazing prices comparing with the service and the taste

Thank NadierMady
Reviewed April 5, 2018

I was not impressed with the VIPS menu or food. All they serve is basically fast food at fancy prices. It's a place for families that are looking for a quick and easy bite, but it's nothing memorable. The service is terrible (just like in...More

2  Thank Adriana P
Reviewed April 4, 2018 via mobile

It's lovely to see gluten free options on a menu. And to see the gluten free food served on a different coloured plate to everything else you know all the staff are aware of your dietary requirements.Both the gluten free & non gluten free meals...More

Thank Rose H
Reviewed April 3, 2018 via mobile

Ate here as a family. Menu looked good and restaurant looked nice from the door. It shares space and entrance hall with Gino’s Italian, on Gran Via. The cheese on the chicken burger was like a craft cheese slice. The well done steak was medium...More

Thank Ash1971
Reviewed March 29, 2018

I picked this place because it was very close to my accommodation on Gran Via. The food was average. Service was ok. The atmosphere is like a large cafeteria, it feels like a production line. Ok if you need to eat, but not a recommended...More

Thank Peter W
Hip bars and galleries, independent theaters and music
venues, young people with tattoos and funky hair,
narrow winding streets — this is Malasaña. Near the
center, Plaza Dos de Mayo is a gathering of friends
outside bars, dog owners, artists under craft tents,
and creative types with notebooks and sketchpads on
the plaza’s benches. It may not be as neat and tidy as
many other parts of the city, but this only adds to
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$17
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
9:00 a.m. - 2:00 a.m.
9:00 a.m. - 2:00 a.m.
9:00 a.m. - 2:00 a.m.
9:00 a.m. - 2:00 a.m.
9:00 a.m. - 2:00 a.m.
9:00 a.m. - 3:00 a.m.
9:00 a.m. - 3:00 a.m.
Location and Contact Information
  • Address: Calle Gran Via 43, 28013 Madrid, Spain
  • Location: Europe  >  Spain  >  Community of Madrid  >  Madrid>  > Malasaña
  • Neighbourhood: Malasaña
  • Phone Number: +34 912 75 20 93
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