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Castello Fiorentino

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Via Crocifisso, 6, Syracuse, Sicily, Italy
+39 0931 21097
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550 Reviews from our TripAdvisor Community

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Showing 92: English reviews
1 review
1 of 5 bubbles Reviewed 14 November 2016

We ate here two weeks ago and both of us suffered stomach upsets for a couple of days afterwards. we both chose different menus. I agree the previous comments on 'What a rip-off'. The service is artificially noisy and exaggerated and you find out this is because they are adding an 'obligatory' 20% to the bill which you are suppopsed... More 

Helpful?
Thank David G
Cardiff, United Kingdom
Level Contributor
60 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 6 November 2016

Tables outside were full and so we were tempted in, what a huge mistake. The waiter who took our order was too busy shouting instructions to others to get our order right . White wine came when we'd ordered red. The bread was dry , the starter a disappointment and before we were half way through that our main courses... More 

Helpful?
Thank hovingham
Perth, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 November 2016 via mobile

Had a great meal here on our first night in Ortygia, we had the carbonara and bolognese and it was delicious! Service was good, waiters were friendly and brought us limoncello after our meal. Nice friendly atmosphere, would definitely go back.

Helpful?
Thank Mi445
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 October 2016

One of the worst places I've ever been to. They made us wait for at least 20 minutes before they would take our order. We ordered two Coca Colas and two spaghetti alla carbonara. The pastas were absolutely awful so needless to say, we didn't finish it. We decided to go somewhere else and asked for the bill. We thought... More 

Helpful?
Thank Nick B
1 review
5 of 5 bubbles Reviewed 23 October 2016 via mobile

Very nice place, delicious food. Very nice atmosphere. Service not perfect but very nice, they gave us a present :-) thank you :-D

Helpful?
Thank An M
san francisco
Level Contributor
13 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 10 October 2016 via mobile

Bad service plus a 20% service charge Says they take credit card but then gave us a cock and bull story that they only take cash Slow indolent waiters Food was mediocre at best . I think it had been out through the deflavorizer first The kind of place that caters to tourists who they know won't come back so... More 

Helpful?
Thank tucksf
Portland, Oregon
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 9 October 2016

Lousy service. Mediocre food wasn't enough to compensate for it. Too many other good places to chose from to make this a worthwhile stop.

Helpful?
Thank hazelfern
Virginia
Level Contributor
411 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 177 helpful votes
3 of 5 bubbles Reviewed 5 October 2016

Three of us ate one night on the street at Castello Fiorentino. The waiters were like a tag team match and by the end of the evening we were laughing so hard that the tears were streaming down our faces. You cannot predict an evening like this or replicate it. The waiter tried to get us to accept spaghetti vongole... More 

Helpful?
Thank RebelVirginia
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 October 2016 via mobile

I have travelled Sicily around and visited other popular tourist destination and this was the only restaurant I came across that charged Service Charge (20% of the total bill) on top of "Coperto" (Usually 1 eur extra as a compulsory "tips"). Just a way to make customers think the food is cheaper than it actually is. The Service Charge is... More 

Helpful?
Thank live-sleaper
Wildwood Missouri
Level Contributor
63 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 2 October 2016

When we asked our first waiter if he spoke English he quickly said no and brought over a 2nd that said he did , but barely. He translated the only Italian menus and told me my risotto would not have fish in it. Even when I asked him and did hand signals to get him to understand the he Samone......was... More 

Helpful?
Thank Folsstl

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Italian, Pizza, Seafood, Mediterranean
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Child-friendly, Cheap Eats
Location and Contact Information
  • Address: Via Crocifisso, 6, Syracuse, Sicily, Italy
  • Location: Europe  >  Italy  >  Sicily  >  Province of Syracuse  >  Syracuse
  • Phone Number: +39 0931 21097

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Castello Fiorentino and other visitors
2 questions
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Questions? Get answers from Castello Fiorentino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?