We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

GROM - Il Gelato come una volta

COVID-19 Update: This restaurant is only available for takeaway or delivery at this time.
Get food delivered

Ratings and reviews

Travellers' Choice


Special Diets
Vegetarian Friendly, Gluten Free Options

Location and contact

0.2 km from Piazza del Duomo
Improve this listing
Reviews (2,282)
Filter reviews
1,004 results
Traveller rating
Traveller type
Time of year
More languages
Traveller rating
Show reviews that mention
All reviews gelato gelateria ice cream dark chocolate salted caramel duomo pear firenze
Selected filters
Updating list...
Reviewed September 24, 2020 via mobile

Very good ice cream. They have a lot of different flavors. There is no seated area inside the shop, you have to eat outside.

Date of visit: September 2020
GromGelato, Responsabile relazioni con la clientela at GROM - Il Gelato come una volta, responded to this reviewResponded October 2, 2020

Hi Laura! Thank you for the review :) Hope to see you soon! Axel

Reviewed January 12, 2020

One of the absolute best chain gelaterias in the world. We were thrilled to happen upon it as we explored the streets surrounding Duomo. It’s always busy, always affordable and most importantly always delicious. Favorite flavors include Dark Chocolate (with chocolate chunks), Crema Di Grom...and Pistachio. When in Florence; be sure to pop in GROM.More

Date of visit: December 2019
Reviewed January 5, 2020

Very nice and honest place, with good icecream and not very expensive. At least for Firenze standards.

Date of visit: January 2020
Reviewed December 3, 2019

One of my coworkers suggested Grom, and she was right—it’s fantastic. Over a couple of visits, we sampled mandarin, persimmon, lemon, strawberry, hazelnut, pear, and dark chocolate. My favorites were the mandarin and dark chocolate. Also, be sure to try their hot chocolate!

Date of visit: November 2019
Reviewed November 28, 2019 via mobile

Completely gluten free Gelateria. Even serves choc dipped waffle cones! Delicious gelato and right near the duomo.

Date of visit: November 2019
Reviewed November 1, 2019

This place is incredible serving absolutely hands down the best Gelato anywhere in the world, we absolutely loved it, we would highly recommend!

Date of visit: March 2019
Reviewed October 26, 2019 via mobile

Delish. Smooth. Refreshing. Mouth watering flavours. We had the mango and blueberry. We have had gelato everyday for at leastbyhe last 2 weeks and nothing has beat Grom yet.

Date of visit: October 2019
Reviewed October 25, 2019

I loved their ice-cream. My favourite was the mango with chocolat and cream. I rally recommed you this place

Date of visit: October 2019
Reviewed October 14, 2019 via mobile

By far best Gelato in Florance. Pisaccio is my favorite. Looked all over for quality and finally was directed here

Date of visit: October 2019
Reviewed October 13, 2019 via mobile

I wanted wanted to try the gelato because of the great reviews.. and for an after dinner sweet.. walked in, the two girls were rude and not friendly. I believe once they found I was American. I order a small gelato in a cup and...handed her my money.. with gelato dripping on my hand I quickly put the money in the pant pocket not thinking anything of it. Got back to my hotel and found that she ripped me off about $5 euros. Very disappointed!! 10/13/2019More

Date of visit: October 2019
View more reviews
Best nearby
Florentia, as it was called by Latins, is permeated by
an eternal beauty spread in all corners of the city.
The historic center is characterized by the immensity
of the Duomo, able to transport tourists into the
brightest age of Florence: the Renaissance. Who does
not know the Brunelleschi Dome, San Giovanni
Baptistery and the Giotto’s Campanile? Everything is
enclosed here and it would be easy to imagine the city
Best nearby hotelsSee all
Hotel Villani
152 reviews
.02 km away
Hotel Bigallo
499 reviews
.03 km away
Hotel de Lanzi
634 reviews
.03 km away
Hotel Costantini
19 reviews
.04 km away
Best nearby restaurantsSee all
Ristorante da Lino
1,173 reviews
.06 km away
Osteria de'Cicalini
233 reviews
.05 km away
Gusta Trippa
122 reviews
.05 km away
Casella 18
329 reviews
.03 km away
Best nearby attractionsSee all
Museo dell'Opera del Duomo
3,355 reviews
.08 km away
Battistero di San Giovanni
4,408 reviews
.09 km away
Museo della Misericordia di Firenze
29 reviews
.04 km away
Biblioteca Riccardiana
11 reviews
.10 km away
Questions & Answers
Get quick answers from GROM - Il Gelato come una volta staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about GROM - Il Gelato come una volta

  • Yes, GROM - Il Gelato come una volta offers takeaway services.

  • Yes, GROM - Il Gelato come una volta offers delivery services.

  • GROM - Il Gelato come una volta is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4
    • Value: 4
    • Atmosphere: 3.5