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Konditorei & Cafe Heini

) #4 of 9 Dessert in Lucerne #152 of 369 Places to Eat in Lucerne $$ - $$$ Cafe, , European
Bahnhofplatz, Lucerne, Switzerland
+41 41 412 20 20
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  • Excellent34%
  • Very good38%
  • Average16%
  • Poor10%
  • Terrible2%
Travellers talk about
“cakes” (16 reviews)
“pastry” (5 reviews)
“panini” (2 reviews)
Open Now
07:00 - 18:30All hours
Cafe, Swiss, European, Vegetarian Friendly
$$ - $$$
Bahnhofplatz, Lucerne, Switzerland
All Details
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Reviews (119)
Traveller rating
Traveller type
Time of year

1 - 10 of 55 reviews

Reviewed 2 June 2017

This place could have been quite nice, Very well located, nicely decorated BUT Toilet was in a dreadful state! And You don't sell two more drinks for sfr 24 if you are about to close.....

Thank itzibitzi
Reviewed 21 January 2017 via mobile

This is a place where locals eat. We were tourists and the servers were a little impatient with us taking a long time deciding what to order. Food came fast and was delicious. It's a good experience to watch and observe the locals. We picked...More

Thank 20Twenty
Reviewed 17 January 2017

Superb cakes and chocolates Home made pastries Y need to get a tea and cakes there or at other locations in oldcity

Thank perierf
Reviewed 10 December 2016

We love the soups and sandwiches! This is where the locals go to eat. The pasteries were works of art with Crusts so light. Try to sit in the back dining room. It is seat yourself

Thank Robert T
Reviewed 4 October 2016 via mobile

This place has a decent atmosphere but doesn't feel as quaint as some other konditorei in the area. Had the Lucerne chocolate/ hazelnut cake warmed up with whipped cream. Order food at the counter and drinks at the table. Drinks (coffees etc.) cost the same...More

Thank Krista L
Reviewed 4 October 2016 via mobile

We came for breakfast and it was a very nice and relaxed atmosphere. The service was fast and with a smile. The food was ok. We had the panini, which was good. Recommended.

Thank Vicky L
Reviewed 16 September 2016 via mobile

Went there for a late morning breakfast, and had two eggs with bacon and various breads and pastries. Everything was prepared, as requested, and perfectly. Ended up walking to the chocolate shop on the other side of the shop, and purchased some of their mouthwatering...More

Thank forwarddeployed
Reviewed 15 August 2016 via mobile

Our chinese server got a simple coffee order wrong. The patisserie was hit and miss and the place is very expensive. One to avoid for sure.

Thank ardnetij
Reviewed 15 June 2016

We stopped in for a light lunch I had the panini and it was well below average my partner enjoyed his pizza. I ordered a green tea and after pouring half a cup I asked for more hot water and was informed that I would...More

Thank puslinhpioneers
Reviewed 2 June 2016

After a long, wet walk around Lucerne, we needed coffee and cake. Heini is well known as being one of the best spots to stop. The coffee was hot and strong, the cakes were just lovely, and the ice cream and frozen yoghurt were exceptional....More

Thank Surveyor47
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Kids
Open Hours
09:00 - 18:00
07:00 - 18:30
07:00 - 18:30
07:00 - 18:30
07:00 - 18:30
07:00 - 18:30
07:00 - 17:00
Location and Contact Information
  • Address: Bahnhofplatz, Lucerne, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Lucerne  >  Lucerne
  • Phone Number: +41 41 412 20 20
  • E-mail
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