Ampersand Grillrestaurant

Ampersand Grillrestaurant

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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2023

RATINGS
Food
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
4.2 of 5 bubbles
Atmosphere
4.3 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Barbecue, European, Grill, Central European
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Drinks
features
Is this restaurant good for lunch?
CUISINES
Barbecue, European, Grill, Central European
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Drinks
FEATURES
Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
Top 3 reasons to eat here
Sponsored by: Ampersand Grillrestaurant
1. Left craving for more
"Spent a great evening at Ampersand and was greeted by amazing staff"
5.0 of 5 bubblesResort56315974364
2. Great dinner
"The shared meat platter was excellent and a good selection of wines"
5.0 of 5 bubbleswham9
3. Phenomenal experience
"we were blown away by the quality of service, and the food "
5.0 of 5 bubblesJason S
4.5
4.5 of 5 bubbles388 reviews
Excellent
309
Very good
42
Average
16
Poor
14
Terrible
7
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Ádám T
4 contributions
5.0 of 5 bubbles
Favourite Review
Dec 2023 friends
Had an amazing evening with friends. Well prepared meat plate and highly recommended desserts. We'll be back for sure!
Written December 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Spieser
Dear 497_d_mt Thank you very much for your great review here on tripadvisor. We are delighted that we were able to impress you with our meat and dessert. We look forward to welcoming you again very soon at the Ampersand Grillrestaurant. Freundliche Grüsse Philip Spieser Betriebsleiter Ampersand Grillrestaurant
Written December 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Godefroy L
Zug75 contributions
5.0 of 5 bubbles
Jun 2022 couples
Nice cosy atmosphère, great service and the food is excellent. The meat is cooked on the grill in the open kitchen, and it is delicious—I can recommend the beef filet, the best I have had in Luzern so far. This open kitchen creates a pleasant atmosphere, and the waiters and waitresses are good at taking care of you. I have gone there many times, and I’ll come back for sure.
Written June 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tavolago AG
Dear Godefroy L Thank you so much for your great feedback here on Tripadvisor. We are more than happy to hear that you were our guest already before your last stay. Great to hear that we could make you happy everytime you were here! We are looking forward to welcoming you again soon at the Ampersand! Best regards Sandro Pucher Manager Ampersand
Written June 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ja neylon
Ireland2 contributions
5.0 of 5 bubbles
May 2022 friends
Grear food and ambience. Service top notch too. A lovely evening spent among friends. Starter salads were very appetising and mains platter was supremely presented and perfectlt cooked. Will return great stlection of wine too with assistance from knowledgeable sommelier.
Written May 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tavolago AG
Dear James N Thank you very much for your feedback and the 5-star-rating here on Tripadvisor. We are more than happy to hear that you loved your stay at the Ampersand! I will forward your compliments to my team. Hope to see you soon again, Best regards Sandro Pucher Manager Ampersand
Written June 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maria R
London44 contributions
2.0 of 5 bubbles
Aug 2021 none
Nice atmosphere, good wine but the service was poor. My fillet steak was so tough that I could hardly get my knife through it. Another was provided after a long time, so long that all the vegetables and wine were finished so the moment had long since passed. The steak was not taken off the bill, as would be reasonable to have expected in the circumstances, and nor we were even offered a complimentary dessert, drink or coffee. My partner's steak was just okay, cooked well enough but not much taste. We would not return.
Written August 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandro Pucher
Dear Maria Thank you very much for your feedback, which helps us to improve our service continually. I am very sorry, that our service and our meat quality could not fit your expectations. Admittedly, I am a little bit surprised about your feedback regarding our meat quality, as we did not change it at all and we rarely get complaints about it. We will definitely double check the quality in the future. As the second steak could meet your expectations and you confirmed that everything was okay after we asked the second time, we did not remove the steak from the bill. When we asked you for the dessert menu or a coffee, unfortunately you did not want to order something. Once again, thank you very much for your detailed feedback! We would be happy to welcoming you again and show you, that we can do better! If you consider coming back to our restaurant, please let me know in advance. I am very sure that I can do something good for you. Best regards, Sandro Pucher Manager Ampersand
Written August 25, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Fabiana A
2 contributions
5.0 of 5 bubbles
Jun 2022 couples
We had an amazing meal at this place. Let me start by saying the restaurant is very pretty and well designed. As for the food, we had the starter platter which was absolutely delicious and as an entree we both had a local cut steak that was cooked to perfection and tasted incredible. The chef came by to our table to ask about the meal (which was amazing) and recommended a dessert that was DELICIOUS! This place is a MUST when in Luzern. I hope we can come back in the future.
Written June 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tavolago AG
Dear Trail543399 Thank you very much for your great feedback and the 5-star rating on Tripadvisor. We are more than happy to hear that you liked our creations and the service of course. I will forward your compliments to my kitchen and service staff :-) It motivates them every day to stay on this level. We would love to welcoming you again at the Ampersand next time you visit Lucerne. Best regards, Sandro Pucher Manager Ampersand
Written June 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

IsaEinhorn
Lucerne42 contributions
5.0 of 5 bubbles
Jun 2022 friends
The steak was on point! The kitchen team really knows how to prepare meat as well as fish to the individual desire of the guest. Super friendly staff. Delicious food choices, even the side dishes or appetizers were tasted wonderful. We had an amazing evening! Thank you!
Written June 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandro Pucher
Dear isaeinhorn Thank you very much for your positive feedback. Great to hear, that you liked our creations und our service staff as well. We are looking forward to welcoming you again soon at the Ampersand! Best regards, Sandro Pucher Betriebsleiter Ampersand
Written June 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jason S
1 contribution
5.0 of 5 bubbles
Feb 2023 business
A colleague and I showed up without reservations and they happily accommodated us at the bar, and we were blown away by the quality of service, and the food was even better! I had the tomato soup to start, which was a smoky, earthy, unctuous bowl of goodness, followed by the grilled lamb, which was simply, and perfectly, seasoned and cooked. The chef came out to check on us and get our feedback and he was super friendly and genuinely interested in our experience. The entire staff was amazing and we will definitely be telling our colleagues and coming back to sample the rest of the menu! Great job @&!
Written February 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tavolago AG
Dear Jason S Thank you so much for your great review here on Tripadvisor! We are more than happy that you could enjoy your dinner at our restaurant! I will forward your compliments to my colleagues. Hope to see you soon at the Ampersand! Sandro Pucher Manager Ampersand
Written February 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sonia B
1 contribution
5.0 of 5 bubbles
Jan 2023 couples
As self-described steak connoisseurs from North America—Flagler’s Steakhouse being among our favourites—we were pleasantly surprised by our experience at Ampersand. The service was exceptional—we were reseated once a corner table became available—and the food? Wonderful. Steak was perfectly cooked to medium rare, and the sides were memorable and perfectly matched to our Swiss fillet main courses. Above all, thanks to Christian’s recommendation, we enjoyed a world class Swiss red wine from Ticino that will remain in our memories forever. Thanks to everyone involved!
Written January 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandro Pucher
Dear Sonia Thank you very much for your detailed feedback here on tripadvisor and the 5-star rating! We are more than happy to hear that you had a great time at the Ampersand. I will forward your compliments to my colleagues! We would be happy to welcoming you again at our restaurant. Best regards, Sandro Pucher Manager Ampersand
Written February 4, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Monkey168
Glasgow861 contributions
5.0 of 5 bubbles
Jun 2023 couples
Came here for dinner with hubby and we sat out on the street. It was such a perfect evening. The steak was cooked beautifully and our server was great despite the fact she doesn’t speak a lot of English. It was an easy find and taking the bus to the restaurant was so easy as well
Written June 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fiona Widmer
Dear Monkey168 Thank you so much for your positive feedback and the 5 star rating here on Tripadvisor! We are more than happy that you could enjoy your evening, the service and of course your meals! We would be happy to welcoming you again at our restaurant! Best regards, Sandro Pucher Manager Ampersand
Written June 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

chelsea m
Sydney4 contributions
5.0 of 5 bubbles
Jan 2023 couples
Attended Ampersand all the the way from Australia and it is one of the best places I have ever dinned. Our waiter Antonio was the best there is and couldn’t be more polite. He made the experience what it is. The chef was also very polite and passionate
Written January 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandro Pucher
Dear chelseamN1046EP Thank you so much for your great review and the 5 star rating! I am very happy to hear that you could enjoy your night at the Ampersand! We would be happy to welcoming you again in Lucerne. Best regards, Sandro Pucher Manager Ampersand
Written February 4, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

aberfitchgr534
Bolivar1835 contributions
4.0 of 5 bubbles
Jun 2023 couples
We had reservations on a Saturday night and sat outside. Our waitress was rather on the grumpy side and just seemed like she hated her job. We started with the Burrata Salad and it was fresh and good. I had the beef filet & my husband the beef entrecôte. The steaks come with 3 sauces all of which were divine. It also comes with grilled veggies and choice of side, I had the rosemary potatoes and the hubs had the sweet potato fries, both equally good. Our steak was cooked correctly and everything was great. We had the lemon cake and the lemon ice cream for dessert, this was the only thing I thought was just average, nothing special and would skip next time, but the appetizer and the dinners were amazing. Like everyone said the prices are on the higher side but welcome to Switzerland. Improvements to be 5 star would be better dessert options and less grumpy servers, on a side note we had a gentlemen waiter come at the end to take our dessert order and he was so kinda and nice and said it was his first day. Wish we had him the whole time because the other lady needed a happy pill.
Written June 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fiona Widmer
Dear aberfitchgr Thank you very much for your detailed feedback and the 4 star rating! It is great to hear that you enjoyed our starters and the main dishes. Thank you also for your feedback regarding our service. With reviews like yours, we want to improve our standards. I am sure that we can do better and we hope you will give us another chance when you visit again. We wish you all the best! kind regards, Sandro Pucher Manager Ampersand
Written June 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Florence003
3 contributions
5.0 of 5 bubbles
May 2022 friends
The food was delicious and lots of thought was put in it. It feels like you are in a 5 star restaurant just way more personal. the service was high class too. I highly recommend it. enjoy your experience!
Written May 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandro Pucher
Dear JbFlorence003 Thank you very much for your positive feedback here on Tripadvisor. We are happy to hear that you liked our restaurant and our service :-) Hope to see you soon at the Ampersand! Best regards, Sandro Pucher Manager Ampersand
Written May 22, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kathy M
27 contributions
5.0 of 5 bubbles
Sep 2022 couples
We had the normal appetite of the ampersand grill platter and it was delicious. Everything was perfect. Definitely recommend coming here. Fantastic friendly service with exquisite food. It doesn't get better than this.
Written September 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tavolago AG
Dear Kathy M Thank you so much for your great review and the 5-star rating. I am very happy that you liked the grill platter and enjoyed your stay at the Ampersand! I definitely will forward your compliments to my staff. Hope to see you soon at the Ampersand. Best regards, Sandro Pucher Manager Ampersand
Written September 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steven D
2 contributions
5.0 of 5 bubbles
Sep 2023 family
We had a wonderful meal in every respect. The service was top notch and the food was perfection. We had beef and lamb, prepared to perfection by chef Giuseppe. I have never experienced such tender and flavorful meats. Delightful. Thanks to the staff of this wonderful establishment.
Written September 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Spieser
Hello Steven D The Ampersand team would like to thank you for the great review. I am happy to pass on the high praise to the service and kitchen team. We would be very happy to welcome you again soon at our grill restaurant. Best regards Philip Spieser Betriebsleiter Ampersand Grillrestaurat
Written September 10, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dave Z
Alpharetta8 contributions
5.0 of 5 bubbles
Oct 2022 couples
Incredible meal at Ampersand! The tomato soup and the teres major steak were both fantastic, as were the recommended wine pairings. Loved the warm, welcoming vibe here. Will definitely be back next time we’re in Lucerne
Written October 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tavolago AG
Dear dzyk621 Thank you very much for your great feedback and the 5-star review here on Tripadvisor. I am more than happy that you liked your stay at the Ampersand. Hope to see you soon at our restaurant. Best regards, Sandro Pucher Betriebsleiter Ampersand
Written October 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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AMPERSAND GRILLRESTAURANT, Lucerne - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

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