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Ristorante Le Relais - Grand Hotel Villa Castagnola

viale Castagnola 31 | Grand Hotel Villa Castagnola, Lugano 6900, Switzerland
+41 91 973 25 55
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Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
27 Dec 2017
“Christmas-Lunch Disappointment”
28 Oct 2017
“Very good lunch in a nice traditional chique environment. Comes close to excellent!”
Closed Now
Hours
CUISINES
Italian, Seafood, European, Mediterranean, Gluten Free Options
PRICE
$$$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
viale Castagnola 31 | Grand Hotel Villa Castagnola, Lugano 6900, Switzerland
All Details
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1 - 10 of 42 reviews

Reviewed December 27, 2017

Festive setting decorated for the occasion; most cordial welcoming from the restaurant staff; overall service from good to excellent throughout our stay; we picked the place for its promising fixed Christmas menu for CHF130 w/o drinks, at least on paper and on the first impression...More

Date of visit: December 2017
Thank Dario F
Villacastagnola, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this reviewResponded December 28, 2017

Dear Dario, first of all, thank you very much for sharing with us the suggestions about our Restaurant "Le Relais" and considering an High-Level of service. we would have been more than pleased if you had share the food tasting experience directly with us and...More

Reviewed October 28, 2017

We had 2 lunches during our meeting, which was very convenient. The food is well prepared and the service is very good. For a group it's not possible to choose individually, which is logical but also a bit a pity when being in such a...More

Date of visit: October 2017
Thank Philip P
Reviewed September 3, 2017

The dinner was absolutely wonderful ! So delicious, we were treated like royals, the service was outstanding !

Date of visit: August 2017
Thank Sandra J
Reviewed August 14, 2017 via mobile

My wife and I are the type of couple that love to eat when we travel. Except this time, we had our two year old daughter with us on our Lugano trip. We had heard great things about Le Relais and decided we would try...More

Date of visit: August 2017
Thank hoya1983
Villacastagnola, Direttore at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this reviewResponded August 15, 2017

Dear Hoya1983, first of all I wanto to thank you very much for the lovely feedback written, it is very important for us, we feel very proud if our Guests are coming with pleasure, but much more important if they leave from the restaurant with...More

Reviewed June 24, 2017

Service , food, location, ideal, superb standards from all departments, Idealy located within the hotel, combining all the good features of the hotel

Date of visit: June 2017
Thank 980les59
Reviewed December 19, 2016 via mobile

Quality of food, preparation, service, ambiance, everything simply perfect and exquisite. Lugano is lucky to have such high quality restoration!

Date of visit: April 2016
Thank inner-beauty
Reviewed June 9, 2016

Party of nearly 100, EVERYONE enjoyed every single course and commented on how beautiful the food presentation was. Thank you to everyone at Ristorante Le Relais for making a wedding such a wonderful day. We cannot believe how you manage to make the room so...More

Date of visit: March 2016
Thank blkman1
Antonella A, Direttore vendite at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this reviewResponded January 4, 2017

Dear esteemed Guest, congratulation for your wedding!! we wish you all the best. We are very pleased to read that your expecations for that BIG day were met by the entire staff at Le Relais. Our Pastry Chef will be so happy about the fact...More

Reviewed May 15, 2016 via mobile

what a beautiful garden/park this hotel has! nearby the lake of lugano.. had the luck of a great weather. beautiful sunshine and warm air.. so i could enjoy a nice apero outside and just enjoy the view and special atmosphere out in the green. the...More

Date of visit: May 2016
Thank Tash C
Antonella A, Proprietario at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this reviewResponded January 4, 2017

Dear valued guests, We truly appreciate your comment regarding your stay at Villa Castagnola and your expereince at our Restaurant Le Relais . It is always a pleasure to receive positive feedback. We are pleased to see that you have thoroughly enjoyed the special attentions...More

Reviewed March 25, 2016

Arrived in a cab when the hotel were dealing with a big event. Were shown the bar and staff rushed through with food and drinks on trolleys shouting "Buona sera" but no one showed any interest in why we were there. We finally found our...More

Date of visit: March 2016
Thank ShaunS949
Antonella A, Direttore vendite at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this reviewResponded August 1, 2016

Dear valued guest, Thank you for taking the time to post the details of your visit at our restaurant Le Relais. We are sorry to read that the service provided at the restaurant did not met your expectations, i will share your concerns with the...More

Reviewed March 25, 2016 via mobile

The view is amazing! Location is very well chosen!!! The food is tasty, the service is on the highest level! Will definitely come back again!More

Date of visit: March 2016
Thank terzigiacomo
Antonella A, Direttore vendite at Ristorante Le Relais - Grand Hotel Villa Castagnola, responded to this reviewResponded August 1, 2016

Dear valued guest, Thank you for taking the time to post the details of your visit at our restaurant Le Relais. I will share your feedback with our team, who I am certain will be encouraged by your lovely comments as they continuously strives to...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$45 - US$121
Meals
Breakfast, Drinks, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Valet Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Reservations, Private Dining, Outdoor Seating, Accepts Credit Cards
Good for
Child-friendly, View, Special Occasion Dining, Business meetings, Romantic
Open Hours
Sunday
7:30 p.m. - 9:30 p.m.
Monday
7:30 p.m. - 9:30 p.m.
Tuesday
7:30 p.m. - 9:30 p.m.
Wednesday
7:30 p.m. - 9:30 p.m.
Thursday
7:30 p.m. - 9:30 p.m.
Friday
7:30 p.m. - 9:30 p.m.
Saturday
7:30 p.m. - 9:30 p.m.
Location and Contact Information
  • Address: viale Castagnola 31 | Grand Hotel Villa Castagnola, Lugano 6900, Switzerland
  • Location: Europe  >  Switzerland  >  Swiss Alps  >  Canton of Ticino  >  Lugano
  • Phone Number: +41 91 973 25 55
  • E-mail
  • This restaurant is at Grand Hotel Villa Castagnola
Description
Le Relais–14 points GaultMillau-: In an elegant setting, our Executive Chef Christian Bertogna, offers a light and innovative Mediterranean cuisine, a balance between colours and delicate flavours that you won’t forget. During the warm season, dinner is served on the outdoor terrace, overlooking the garden and the lake.
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