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Confeitaria Nacional

#195 of 3,709 Places to Eat in Lisbon
Certificate of Excellence
$$ - $$$
Neighbourhood:
Baixa, Rossio & Restauradores
As featured in Best Food in Lisbon
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Praca da Figueira 18B, Lisbon 1100-241, Portugal
+351 21 342 4470
Website
Today
08:00 - 08:00
Closed now
See all hours
Hours:
Sun - Sat 08:00 - 08:00
More Info
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1,393 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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  • More
Showing 243: English reviews
1 review
1 of 5 bubbles Reviewed 2 weeks ago via mobile

We were served by very rude people, who seemed exasperated to describe the different products. We where also given a dirty table and cold food. Horrible experience.

Helpful?
Thank Giulia G
ConfeitariaNacional, Gestor de Relações Públicas at Confeitaria Nacional, responded to this review

Giulia G, we are very sorry for this experience you describe. Our staff is trained to give the best possible treatment. Sometimes during peak hours the tables may not be cleaned right away but we are very careful with the arrangement of our spaces. More 

Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My girlfriend and I stumbled upon this place whilst exploring Lisbon recently and we ended up going back a few times as we loved it so much. Located ideally in the city centre it is the perfect spot to get coffee and a pastry. Service was friendly, the decor and ambience of the place was perfect, coffee was great and... More 

Helpful?
Thank Stewart B
ConfeitariaNacional, Gestor de Relações Públicas at Confeitaria Nacional, responded to this review

Thank you for your opinion. Hope to see you soon :) More 

Bristol, United Kingdom
Level Contributor
174 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

THey've got 2 size pasteis, the smallest is 75p and biggest 1.15 euros, which is hte most expensive one among the 3 I have. It was good tho cold compared with the other two.

Helpful?
Thank NARI85
ConfeitariaNacional, Gestor de Relações Públicas at Confeitaria Nacional, responded to this review

Thanks for your opinion. Hope to see you soon :) More 

Community of Madrid, Spain
Level Contributor
88 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

I will always remember Padaria Nacional as the place where I ate the best kings cake ever, surrounded by a very decadent décor and views to Figueira square.

Helpful?
Thank GarconFille
ConfeitariaNacional, Gestor de Relações com o Cliente at Confeitaria Nacional, responded to this review

Thanks for your opinion. Hope to see you again!! More 

Bremen, Germany
Level Contributor
42 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 14 January 2017 via mobile

Poor coffee and the cakes were very sweet. The location is nice, but in total we were disappointed after reading so many positiv information.

Helpful?
Thank Lilienvalley
ConfeitariaNacional, Gestor de Relações Públicas at Confeitaria Nacional, responded to this review

We are very sorry if you were disappointed with our products. We can guarantee that all our recipes are made with quality and rigor. Hope to see you soon to try different cakes. More 

Greater London, United Kingdom
Level Contributor
59 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 11 January 2017

We were told to drop in for cakes and tea, and despite its prominence (it even has outlets at the airport), their cakes are pretty average and so are their tea and coffee. Perhaps this is because it suffers from its success as it is always busy. This is just another "pastelaria" or pastry shop - lots in Lisbon.

Helpful?
Thank Carapipi
ConfeitariaNacional, Gestor de Relações Públicas at Confeitaria Nacional, responded to this review

We thank you immensely for the time you gave us to make your criticism, which helps us to improve. Our pastry is also our priority and the recipes are centennial, keeping the best of Portuguese cuisine. I hope you return to our space so we can give you a better experience! More 

Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 10 January 2017

Have visited the Confeitaria three times. Twice this summer and once in December. There are things to like. The building is historic and it's beautiful inside. It's usually crowded and has a nice buzz. So, why the lower rating? Frankly, it's the pastries and also the servers. I've had some delectable pastries on my stops in Portugal. If you want... More 

Helpful?
Thank Robert W
ConfeitariaNacional, Gestor de Relações com o Cliente at Confeitaria Nacional, responded to this review

We thank you immensely for the time you gave us to make your criticism, which helps us to improve. Sometimes we have peaks of service and where really the staff may seem at fault, but we have our schedules due to them and we care a lot with our staff, and their happiness. Our pastry is also our priority and... More 

Versailles, France
Level Contributor
194 reviews
163 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
2 of 5 bubbles Reviewed 7 January 2017 via mobile

We visited this place because from outside the pastries / bakeries there seemed of good quality and the interior of the place agreeable. It took forever to be served: the business is really understaffed considering the number of customers / tourists packed inside. What is more, service was sketchy and very, very stressful. As we waited for the waitress to... More 

Helpful?
Thank lacordaire83
ConfeitariaNacional, Gestor de Relações Públicas at Confeitaria Nacional, responded to this review

We thank you immensely for the time you gave us to make your criticism, which helps us to improve. Sometimes we have peaks of service and where really the staff may seem at fault, but we have our schedules due to them and we care a lot with our staff. Our pastry is also our priority and the recipes are... More 

London, United Kingdom
Level Contributor
719 reviews
588 restaurant reviews
common_n_restaurant_reviews_1bd8 383 helpful votes
3 of 5 bubbles Reviewed 1 January 2017 via mobile

This is a famous old pastry shop in the heart of the tourist action on a main square and is therefore nearly always packed to the rafters If you need some space and some chill time you should probably look elsewhere Cakes are quite nice but don't make up for the manic busy atmosphere

Helpful?
Thank Sidji
Caracas, Venezuela
Level Contributor
60 reviews
32 restaurant reviews
5 of 5 bubbles Reviewed 1 January 2017 via mobile

this antique pasticery founded in 1829 near Roscio plaza is a must visit; if you are during the december hollidays the tipical sweets bolo rei, queisinhos ; etc are superb

Helpful?
Thank JoseGGoncalvesR
ConfeitariaNacional, Gestor de Relações Públicas at Confeitaria Nacional, responded to this review

Thank you for your words. Hope to see you soon More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe, European, Portuguese
Meals
Breakfast, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Local cuisine, Kids, Child-friendly
Open Hours
Sunday
08:00 - 08:00
Monday
08:00 - 08:00
Tuesday
08:00 - 08:00
Wednesday
08:00 - 08:00
Thursday
08:00 - 08:00
Friday
08:00 - 08:00
Saturday
08:00 - 08:00
Location and Contact Information
  • Address: Praca da Figueira 18B, Lisbon 1100-241, Portugal
  • Location: Europe  >  Portugal  >  Central Portugal  >  Lisbon District  >  Lisbon>  > Baixa, Rossio & Restauradores
  • Neighbourhood: Baixa, Rossio & Restauradores
  • Phone Number: +351 21 342 4470

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Confeitaria Nacional and other visitors
1 question
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Questions? Get answers from Confeitaria Nacional staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood