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Cafe Neuhaus Helsinki

Certificate of Excellence
$$ - $$$
As featured in Best Food in Helsinki
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Unioninkatu 32, Helsinki 00100, Finland
+358 44 7622022
10:00 - 19:00
Closed now
See all hours
Mon - Fri 10:00 - 19:00
Sat - Sun 10:00 - 18:00
More Info
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59 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Helsinki, Finland
Level Contributor
16 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 February 2017

Good coffee with Neuhaus chocolates and hand made cakes. Friendly service. Small, but in the Summer a couple of tables outside. No meals.

Thank Punavuorenkatu
Alice Springs, Australia
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 16 December 2016

After a 'fresh' day spent on the water, we stopped in for a warming hot chocolate. The staff were welcoming and engaging.

Thank PnsFla
London England
Level Contributor
142 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 27 November 2016 via mobile

Stopped in here on a freezing, snowy day to warm up and it was positively charming. The lady serving was pleasant and quickly served a delicious hot chocolate in beautiful Villeroy and Bosch cups. Really hit the spot and got us motivated to head out again.

Thank Hartrix
Level Contributor
147 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 27 November 2016 via mobile

This is a beautiful small and intimate little coffee shop that also has a beautiful selection of handmade chocolates. It was a welcome break from the cold and situated very close to the Senate Square. It is small and I'd say you could have no more than about 10-12 people in here. We opted for Hot Chocolate which was divine... More 

Thank poppiesbrother
Helsinki, Finland
Level Contributor
88 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 23 November 2016 via mobile

Have a sweet tooth? This tiny cafe offers only chocolate: hot chocolate, cake, biscuit, candy, you name it. A must for every chocoholic!

Thank elinast2016
Lima, Peru
Level Contributor
81 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 September 2016

if you want to runaway from the winter time in Helsinski, this is a nice option when you can get more calories and keep walking...

Thank limenho
Jacksonville, Florida
Level Contributor
44 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 July 2016 via mobile

Great local small shop for delicious coffee, pastries, chocolate, and ice cream. Near the Senate Square

1 Thank Uzca
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 July 2016 via mobile

Visited this cafe with my son 3 times do far on this trip and most likely will go there before our departure. We checked TripAdvisor, and this place was recommended. Make no mistake. It serves the best hot chocolate in Helsinki. The place is run by one person, a man or a woman and each one if them was great... More 

Thank Saudaldosari
Dmitriy U, General Manager at Cafe Neuhaus Helsinki, responded to this review

Thank you for your feedback! We hope you come back again! More 

Moscow, Russia
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 22 July 2016

Just visited this place for a cup of coffee during our vacations in Helsinki. I liked the taste of coffee, i think the best which I tried so far in Helsinki. My friend tried a cup of tea and also liked it a lot. And the chocolate itself- very delicious! The place is clean, the atmosphere is cozy..Would definitely come... More 

Thank anastasia157
Dmitriy U, General Manager at Cafe Neuhaus Helsinki, responded to this review

Thank you for your nice feedback! See you again! More 

Rome, Italy
Level Contributor
91 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
1 of 5 bubbles Reviewed 19 July 2016 via mobile

The chocolates were delicious. They should just sell chocolates The service was terrible. The couple working there were nice but extremely inefficient. A coffee and 2 ice chocolates took forever. It was a small area and customers were queued for a long time. The coffee and ice chocolates were awful

Thank Shyamani W
Dmitriy U, General Manager at Cafe Neuhaus Helsinki, responded to this review

We are very sorry for this experience in our place. Sometimes it is very busy in the cafeteria and it takes time to prepare drinks, especially cold drinks. It is very pity that you did not like our drinks. We always try to do our best. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Breakfast, Lunch, Dinner
Restaurant features
Good for
Kids, Child-friendly
Open Hours
10:00 - 18:00
10:00 - 19:00
10:00 - 19:00
10:00 - 19:00
10:00 - 19:00
10:00 - 19:00
10:00 - 18:00
Location and Contact Information
  • Address: Unioninkatu 32, Helsinki 00100, Finland
  • Location: Europe  >  Finland  >  Uusimaa  >  Helsinki>  > Vironniemi
  • Neighbourhood: Vironniemi
  • Phone Number: +358 44 7622022

Questions & Answers

Questions? Get answers from Cafe Neuhaus Helsinki staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?