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Two Rivers Restaurant

$$ - $$$, British,
The Two Rivers Newport Road, Chepstow NP16 5PR, Wales
+44 1291 629159
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Overview
  • Excellent37%
  • Very good28%
  • Average18%
  • Poor9%
  • Terrible8%
Travellers talk about
“pudding” (10 reviews)
“fish and chips” (11 reviews)
Open Now
11:30 AM - 11:30 PMAll hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Two Rivers Newport Road, Chepstow NP16 5PR, Wales
All Details
Write a ReviewReviews (550)
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21 - 30 of 548 reviews

Reviewed 19 September 2017 via mobile

We pre-booked a table for 5 of us for a Friday night. Our friends were travelling from Bedford and got caught up in very bad traffic so we knew that they would be arriving late, we however arrived at our specified time. We waited at...More

Thank Banana88
richard b, Public Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 20 September 2017

Sorry to hear that your visit was not a satisfactory one. We do offer table service for our diner's and I'm sorry on this occasion your zone host failed to meet expectations. At all times senior staff are on hand to deal with any guest...More

Reviewed 17 September 2017 via mobile

Just had a great Sunday Lunch, everything was perfect. Staff - perfect, Food - perfect, Value for Money - perfect. Recommended 100%. Always a great visit.

Thank halloween1959
richard b, Public Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 17 September 2017

Thank you for taking the time to review us. I am so pleased you enjoyed your visit. Thanks for the review. Every endeavour is is made to improve every guest's experience of us.

Reviewed 11 September 2017

We ate here whilst staying at the adjacent lodge hotel. My rump steak was cooked to perfection as was the half rack of ribs my wife had. A bonus was the Hobgoblin on draught which well well kept. Service was friendly and efficient. Will return.

Thank teignwolf
richard b, Public Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 17 September 2017

Thank you for your review, it's nice to hear positive feedback from our guests about your visit, every endeavour is undertaken by all our team to make sure you leave Happy.

Reviewed 9 September 2017

Orders mixed up. Adults meals served and childrens had not even been started. Change of shift of staff given as excuse. Some of the meals were really good, others dissapointing. Drinks were very slow in coming. My opinion is that the staff although friendly were...More

Thank Richardgel
richard b, Public Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 11 September 2017

Thank you for your review. I'm sorry you experienced failings with your visit. We are currently in the process of the summer hand over with many staff returning to university or college and fresh new faces joining our team. They are new but full training...More

Reviewed 9 September 2017 via mobile

Have visited the two rivers many times and have never had a bad meal. Lovely surrounding. Would recommend this

Thank Stevenlambert
richard b, Public Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 11 September 2017

Thanks for sharing your experience.

Reviewed 3 September 2017 via mobile

Only been our second visit...the first been very good so was confident to bring friend for lunch..was busy..we were warned about the wait which is fine. ..I ordered beef and chicken in flat bread...the bread was rock hard..couldn't cut through it..the beef/chicken was dry and...More

1  Thank Delphine L
richard b, Public Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 6 September 2017

Sorry on this occasion your visit wasn't as we would of hoped. If you feel the need to talk to someone about it you can contact the pub and speak to Craig.

Reviewed 26 August 2017

I've visited three times, thinking perhaps I just got unlucky on the first couple of occasions & wanting to give the place another chance. But I won't be going back. If frozen oven chips and microwave lasagne is your thing, then this is the place...More

3  Thank Britjer
richard b, Public Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 29 August 2017

Thank you for reviewing us. Your agressive review does your opinion an injustice and no point to comment on. You are just adversing someone else. Please use this site as intended. And follow guidelines.

Reviewed 24 August 2017 via mobile

Just had a meal with my family at this place. Good pub fayre, well priced and plenty of it. It took a while to be served but otherwise no grumbles. If you have a big appetite then this is a good option!!

Thank WillW1983
richard b, Guest Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 25 August 2017

Thank you for reviewing us.

Reviewed 23 August 2017

My wife and I ate here while staying at the nearby Marriott St Pierre. It is a big place with numbered tables, but we didn't have to order at the bar and the wait staff took both our drinks and food order. We started with...More

Thank Nick_Harris
richard b, Public Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 24 August 2017

Thanks for reviewing us. Glad you enjoyed your visit to us.

Reviewed 18 August 2017 via mobile

Service wasn't bad, some very nice staff but the food on the whole wasn't particularly great. We both had variations of the rotisserie chicken, chips were cold & chicken was dry. This is a perfect example of you get what you pay for, not great...More

Thank andyzot
richard b, Guest Relations Manager at Two Rivers Restaurant, responded to this reviewResponded 19 August 2017

I'm sorry on this occasion your experience wasn't a 100%. Unfortunately I was not present on your visit and will look into the issues you have raised and deal with them accordingly. I do apologise for any short comings that you experienced, thank you for...More

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Questions & Answers
owen w
18 February 2015|
AnswerShow all 2 answers
Response from richard b | Property representative | Reviewed this property |
Yes I'm sorry for for such a late reponse, just taking over tripadvisor reponse
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Business meetings, Groups, Special Occasion Dining, Kids
Open Hours
Sunday
11:30 AM - 9:00 PM
Monday
11:30 AM - 11:30 PM
Tuesday
11:30 AM - 11:30 PM
Wednesday
11:30 AM - 11:30 PM
Thursday
11:30 AM - 11:30 PM
Friday
11:30 AM - 11:30 PM
Saturday
11:30 AM - 11:30 PM
Location and Contact Information
  • Address: The Two Rivers Newport Road, Chepstow NP16 5PR, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Monmouthshire  >  Chepstow
  • Phone Number: +44 1291 629159
  • E-mail
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