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The Royal

Certificate of Excellence
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Royal Parade | Ross-On-Wye, Ross-on-Wye HR9 5HZ, England
+44 1989 565105
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282 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Blackwood, Gwent
Level Contributor
31 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Lovely family meal as always. Great quality food and the portions are really good. Mixed grill is superb. Would definitely recommend this hotel for food as we keep coming back !

Review collected in partnership with Greene King

Helpful?
Thank Mark S
Cardiff, United Kingdom
Level Contributor
25 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Been three times and 2 out of three were good, the managers solved our issue very well on the bad night. Pre dinner drinks on the terrace are great.

Helpful?
Thank Henry f
Sheffield, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 days ago NEW

Had a lovely view, but sadly we were in the new modern block which was separate from the beautiful old building. This is not clear on the website when booking, that you may not be accommodated in the original building, so we were very disappointed. However, the service was good, the breakfast excellent and the bar was good too. Just... More 

Helpful?
Thank ThomasfamilyS11
Ross-on-Wye
1 review
4 of 5 bubbles Reviewed 1 week ago via mobile

Another lovely meal at The Royal & a fantastic children's menu with plenty of choice x Would highly recommend

Helpful?
Thank Paul B
Old_English_Inns99, Manager at The Royal, responded to this review

Dear Paul, Great to hear the whole family enjoyed their meals with us! see you soon Rob, Lead Receptionist More 

Southampton, United Kingdom
Level Contributor
75 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 1 week ago

We went for a drink in here on the recommendation of our taxi driver. They have a couple of ales on tap from the local area and a wide assortment of other wines, ciders and spirits. The atmosphere is OK. It was about half full when we visited early evening on Saturday night. A mix of revellers and people tucking... More 

Helpful?
Thank Drink_Eat_Do
Old_English_Inns99, Manager at The Royal, responded to this review

Dear Guests, Thank you for your feedback. Our bar area is certainly popular with locals for it's relaxed atmosphere and homely feel, as reflected in the recommendation you received and the groups enjoying watching the rugby with us in the bar on Saturday. We hope to see you again should you be passing through. Rob, Lead Receptionist More 

Lydney, United Kingdom
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Myself and my family enjoyed a lovely lunchtime meal last week. The service was superb and the surroundings were beautiful over looking the Wye. Being right in the centre of Ross would be ideal for a tourist, luckily we live in the area and it was great to take the time out to eat locally in a lovely restaurant. The... More 

Helpful?
Thank theblondebmw
Monmouth, United Kingdom
Level Contributor
117 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Rude to young girls... unacceptable. This place is lucky to be running.. will never return to here or any old English chains. Reason: our daughter of sixteen approached the manager who was working around the bar, first he ignored her then when he finally got his attention she asked if they did an afternoon tea and he couldn't have been... More 

Helpful?
Thank tomcweaver
Old_English_Inns99, General Manager at The Royal, responded to this review

Dear Guest I apologise that your daughter felt that she was treated unfairly. As the gentleman in question was in the process of serving a guest when your daughter approached the bar he did ask her to bear with him a moment. When he was asked if cream teas were available he informed your daughter that he would just need... More 

Ross-on-Wye, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 weeks ago

could not of had a more enjoyable evening meal, lovely friendly staff, nice relaxing atmosphere and did not feel rushed to finish.

Review collected in partnership with Greene King

Helpful?
Thank geraldg480
Old_English_Inns99, Manager at The Royal, responded to this review

Dear Gerald, So pleased to hear we made your evening out so enjoyable. Rob, Lead Receptionist More 

Hereford, United Kingdom
Level Contributor
101 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

We stopped here for lunch with our niece and we all enjoyed the food the menu is quite extensive the only problem if there is one is staffing levels are not as high as the number of Clientele it attracts The arrangement for ordering both food and drinks at the bar is clumsy and leads to some queueing

Helpful?
Thank colin a
Old_English_Inns99, Manager at The Royal, responded to this review

Dear Colin, Thank you for your feedback, I am pleased to hear that you enjoyed your visit with us at The Royal. Should you visit again, we offer a more relaxed 'bar service' in the river-view bar , and table service in the restaurant, both served the same menu and allow guests to have the dining experience they are looking... More 

Jersey, United Kingdom
Level Contributor
172 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 17 February 2017

Ross is a lovely town, full of character and interest, and The Royal Hotel sits at the very top of the town with terrific views over the Wye Valley. The menu is extensive and offers "traditional pub fayre" along with an excellent selection of desserts. When I visited with my family, the bar / restaurant area was busy with both... More 

Helpful?
Thank JM1510
Old_English_Inns99, Manager at The Royal, responded to this review

Dear Guest, Thank you for your review. We certainly are one of the most popular spots in Ross, and always recommend that guests book a table in our restaurant to avoid disappointments! Hope you visit again soon. Rob, Lead Receptionist More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$20 - US$25
Cuisine
Bar, British, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Validated Parking
Good for
Romantic, Cheap Eats, Business meetings, Child-friendly, Kids, Groups, Local cuisine, View, Special Occasion Dining, Bar Scene
Location and Contact Information
  • Address: Royal Parade | Ross-On-Wye, Ross-on-Wye HR9 5HZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Herefordshire  >  Ross-on-Wye
  • Phone Number: +44 1989 565105

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Royal and other visitors
3 questions
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2 months ago
4 months ago

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Questions? Get answers from The Royal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?