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The Arch Restaurant

Certificate of Excellence
$$ - $$$
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11 Brunswick Street, Newcastle-under-Lyme ST5 1HF, England
+44 1782 630849
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Have not been the Arch for years,so thought we would go as a family early evening and what a delight it still is !!! Amazing food ,service spot on and great atmosphere. We even stayed for the coffee and left a tip.Will be returning in the future.Got busier as to be expected but this led to a more vibrant feel... More 

Helpful?
Thank David S
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Food was lovely. Service efficient.good customer service .pleasant staff . Quite a simple, unfussy decor. Price was good value. Couldn't fault them really . Enjoyable evening out

Helpful?
Thank Barbaraandjim
Stoke-on-Trent, United Kingdom
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 27 November 2016

When the food and the drinks arrive they are OK, but often the meals arrive at separate times, and if it gets busy they seem to forget your drinks. The other thing that they desperately need to do is to re-decorate the interior. I cant remember when the last time they refurbished it and it is looking tired and faded

Helpful?
Thank Paul SP L
Stafford, United Kingdom
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 October 2016 via mobile

We,as a family, have been visiting The Arch for years. Consistently good food. They sometimes struggle with their service levels on busy evenings but generally very happy. Thank you Max!

Helpful?
Thank Missesbell
newcastle-under-lyme, staffs
Level Contributor
145 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 24 October 2016

Restaurant eating out, can vary from one visit to the next, but, my family have eaten at this restaurant time and time again and on every occasion their food has been very good. The decor hasn't changed much in a long time, but, its about the food and the ambience of the place, and service too. When a restaurant is... More 

Helpful?
Thank john b
1 review
5 of 5 bubbles Reviewed 11 October 2016 via mobile

Was there last weekend. Had set menu and was impressed by the portion size (a little too big) and prompt friendly service. Love it there every time

Helpful?
Thank Stwoeneg N
Level Contributor
142 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 26 September 2016 via mobile

Visited on a Wednesday and the restaurant was nicely busy. We ordered from the set menu and it was all hot and delicious. Service was friendly will visit again

Helpful?
Thank Kate E
Stafford, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 25 September 2016 via mobile

We visited on Friday night. We had to book. We chose set meal c. Changed sweet and sour for chicken curry. The starters were chicken satay and chicken and sweet corn soup. The food was excellent. Service great and good value for money

Helpful?
Thank mark m
Newcastle-under-Lyme, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 August 2016

The restaurant staff were courteous and receptive. They take good care of us and provided excellent and tasty food. Decor of the restaurant is pleasant and good. Service was good but being a weekday , it was not particularly busy. We celebrated our friends birthday in style. Would recommend this restaurant for its food, service and helpful staff

Helpful?
Thank Kirit P
Telford, United Kingdom
Level Contributor
129 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed 4 August 2016

As a sole female traveller things are sometimes a bit hit and miss, the first mistake that restaurants make is to seat you out of sight of other people i.e. in a corner or act as if you are in fact taking up a table that could have been given to a group. Big mistake as I travel more than... More 

Helpful?
1 Thank 362Prydderch

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$25 - US$31
Cuisine
Chinese, Asian
Meals
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Delivery, Takeout, Highchairs Available
Good for
Kids, Child-friendly, Business meetings, Special Occasion Dining, Romantic
Location and Contact Information
  • Address: 11 Brunswick Street, Newcastle-under-Lyme ST5 1HF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Newcastle-under-Lyme
  • Phone Number: +44 1782 630849
Description
The first Chinese Restaurant in Newcastle-under-lyme. Established in 1985.
Over 25 years of experiences in Chinese/Cantonese cuisines.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Arch Restaurant and other visitors
2 questions
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Questions? Get answers from The Arch Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?