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Custom House

9 The Strand, Barnstaple EX31 1EU, England
+44 1271 322143
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  • Excellent76%
  • Very good15%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“burgers” (83 reviews)
“steak” (27 reviews)
“fries” (15 reviews)
Closed Now
All hours
American, Bar, British, Vegetarian Friendly, Gluten Free Options
$$ - $$$
9 The Strand, Barnstaple EX31 1EU, England
All Details
Write a ReviewReviews (363)
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1 - 10 of 363 reviews

Reviewed yesterday

So we were a group of 16 ranging from 5 to 80+out to celebrate an 18th Birthday party. We liaised in advance and agreed that we would have mixed starters and we would pre-book the rest of the meals which we did. We arrived on...More

Thank Iain S
Reviewed 4 days ago via mobile

Amazing food, fantastic choice of dishes on their menu. Staff very attentive and show that they enjoy their job 😁😁 I tried the Frickles as a starter and they are a definate fàvourite of mine and will go back for more. Ensure you book in...More

Thank Sue C
Reviewed 3 weeks ago via mobile

Booked online on the day before and were surprised to get in for five people just before Xmas. Restaurant was not busy when we arrived and service was friendly, polite and quick. Drinks offer was on and most of the drinks are bottled. Food consists...More

Thank PaulEX31
Reviewed 4 weeks ago

I recently visited the Custom House with my partner and children having never been before; despite always wanting to. I had the Smoke House 'mixed plate' and then I 'Pimped My Fries' to 'Big Pig' spec; in full tradition my partner found something with rice....More

Thank coote69
Reviewed 15 November 2017 via mobile

Very rarely do I write a bad review, but on this occasion I will, looked such an appetising restaurant, but the food was really disappointing, we chose the build a burger, the burger it self was small and over cooked, hardly any taste, small portions...More

1  Thank beers2u
Reviewed 2 November 2017 via mobile

After a long shift at work, my partner and I wanted to try somewhere new for dinner. Originally booked for 645pm, they were very accommodating in bringing our booking forward to 6pm when they opened. The vast range of freshly cooked burger accompaniments was almost...More

Thank Zoe M
Reviewed 27 October 2017 via mobile

Had a meal with the other half this evening and it was awesome. Great food, amazing selection, good atmosphere and top notch service. Special shout out to Jon who was on top form! Couldn’t recommend it highly enough. If you haven’t eaten there book now....More

Thank Jack C
Reviewed 15 October 2017

Went here on saturday night for some food having heard great things about it. The staff were great, fun and friendly and gave good service and recommendations. The food was sublime, well priced for a gourmet burger place, and everything was absolutely delicious, hot and...More

Thank Nic S
Reviewed 10 October 2017

Myself and my husband decided to have night away last minute, so upon arriving at our hotel googled somewhere good to eat , and we were not disappointed. Firstly the atmosphere was lovely. We were greeted by friendly staff, who promptly took our drinks order....More

Thank LaurenH2912
Reviewed 2 October 2017

We had a super time - great ambiance, super building and always a buzz. The food is always good - always filling and if anything - the prices are not as dear as they ought to be!

Thank QualityControlNDevon
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Questions & Answers
26 September 2016|
AnswerShow all 9 answers
Response from David S | Reviewed this property |
Hi Stepheyy, Sorry about the delay in responding I hope I am in time to help you decide! If not, I hope you had a great time whatever it was you ended up doing! If it was in Devon then I'm sure you did! Barnstaple is... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$7 - US$21
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Groups, Child-friendly, Kids, Special Occasion Dining, Local cuisine
Open Hours
5:00 PM - 10:30 PM
5:00 PM - 10:30 PM
5:00 PM - 10:30 PM
5:00 PM - 10:30 PM
5:00 PM - 10:30 PM
Location and Contact Information
  • Address: 9 The Strand, Barnstaple EX31 1EU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Barnstaple
  • Phone Number: +44 1271 322143
  • E-mail
Modern twists on British and American comfort food classics, made with locally and responsibly sourced, fresh, seasonal produce. Barnstaple’s Custom House is a locally-owned restaurant specialising in classic British and American comfort food. We take pride in our mouthwatering menu, using only the freshest, locally-sourced ingredients in everything from our delicious burgers and steaks to fresh fish and Devon-grown salad and veg. What’s more, our amazing ‘Custom-ised’ menu, with a choice of toppings, sauces, sides, rubs and marinades, means that you can personalise your menu exactly how you want it. We specialise in burgers, and with over 1/2 a million different combos, you’re bound to find your perfect match – if your feeling extra hungry, try the Totem Burger Challenge where a place on the ‘Wall of Fame’ beckons if you can take the eat it all!Matt and the team are waiting to offer you a warm welcome, so come along and kick back at The Custom House, Barnstaple’s newest and most exciting eating experience.
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