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Bella Italia Durham

20-22 Silver Street, Durham DH1 3RB, England
+44 191 386 1060
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Overview
  • Excellent30%
  • Very good34%
  • Average16%
  • Poor10%
  • Terrible10%
Travellers talk about
“bruschetta” (5 reviews)
“cakes” (5 reviews)
Closed Now
All hours
CUISINES
Italian, Pizza, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
20-22 Silver Street, Durham DH1 3RB, England
Write a Review
Reviews (520)
Traveller rating
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1 - 10 of 510 reviews

Reviewed 4 days ago

This Italian restaurant is perfectly located right on the side of the river in Durham City. Some lucky diners get a table where they can see the river. I have been here on numerous occasions over the years. Service has varied in its efficiency but...More

Thank profjoypc
Reviewed 6 days ago

we went for 6 pm on a Monday night for our granddaughters 9 birthday, the food was excellent , and the staff were very helpful and friendly . they had put up banners for the celebration , and we took the candles to put on...More

1  Thank ron c
Reviewed 1 week ago via mobile

This is certainly our favourite Bella Italia. It is literally down by the riverside and if you get a seat in the conservatory you can sit and look out over it. The Marc Polo pasta is a favourite. Though it seems a little heartless to...More

1  Thank JRWThirsk
Reviewed 1 week ago via mobile

Maybe we arrived at the wrong moment ! Place was nearly empty but we had to wait for ages for our order to arrive and then again to order desserts. My pizza was so hard and like leather I could barely cut or chew it....More

Thank Stephen K
BI Guest Experi... S, Guest Relations Manager at Bella Italia Durham, responded to this reviewResponded 5 days ago

Hi Stephen, Thanks for your feedback. Our pizza's are usually traditional, Bella treasures, so we are sad to hear yours wasn't a slice above the rest! Our dishes should all be delicious, authentic and made the way Mama used to make so we are sorry...More

Reviewed 2 weeks ago

The Bella Italia is in a lovely location right on the river. The sunroom was super hot, and when we opened the window overlooking the river all sorts of dead bugs wafted onto our table and into our glasses. I wish the windowsills would get...More

Thank Sue H
BI Guest Experi... S, Guest Relations Manager at Bella Italia Durham, responded to this reviewResponded 1 week ago

Hi Sue, This really bugs us to hear that the restaurant wasn't up to our usual standards and we are sorry this was the case! Hygiene is something we take very seriously so we have notified the Area Manager who will ensure our standards are...More

Reviewed 3 weeks ago via mobile

We booked this place as we have been here about 5 years ago last time we were in Durham had a great meal then and had a great meal this time the atmosphere and the staff were spot on and we had a table that...More

2  Thank joseph k
Reviewed 4 weeks ago

The meal we had has got to be the best that we have ever had in Bella Italia. We were served by Beverley who was very informative about the menu and was very friendly whilst being professional. She is a credit to the restaurant. We...More

3  Thank TraceyandSimon1
Reviewed 4 weeks ago

The service was great and food is always good. Lovely location as well by the river and outside sitting.

2  Thank missfiona17
Reviewed 4 weeks ago

I've been here a couple of times with friends. The view of the river and the waiting staff were nice. The pizza I had the first time was not very good, but the lasagna is significantly better.More

Thank etnb23
BI Guest Experi... S, Guest Relations Manager at Bella Italia Durham, responded to this reviewResponded 3 weeks ago

Hiya, Thanks for your feedback. We are sorry our pizza wasn't our usual standard and a slice above the rest! We are very happy you had a good Bella visit and that you enjoyed our delicious lasagna. Please come back and see us again soon....More

Reviewed 4 weeks ago via mobile

I have not been here in a while and decided to bring some buisness contacts along to try Bella for the 1st time. Everybody left raving how they had never been here before. I noticed there is a couple of new dishes and the menu...More

1  Thank bellf50
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Questions & AnswersAsk a question
michaelgary
I wrote a review and emailed the owner like he told me but looks like he is the same as his staff very lazy what else can I say
17 June 2015|
Answer
Response from Mel M | Property representative |
Hi there, Could I ask that you check your junk mail and let me know if anything may have fallen into there at all. We appreciate your time on this. Thanks, Sean@Bella.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$20
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Validated Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Groups, Special Occasion Dining, Child-friendly, Kids, View, Romantic
Open Hours
Sunday
09:00 - 23:00
Monday
11:30 - 22:30
Tuesday
11:30 - 22:30
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 20-22 Silver Street, Durham DH1 3RB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Durham  >  Durham
  • Phone Number: +44 191 386 1060
  • E-mail
Description
Bella Italia in Durham boasts a beautiful city location tucked away beside the River Wear at the bottom of Silver Street. Step inside the pretty entrance and dine in the charming conservatory dining room with views overlooking the river and the bridge. Open for breakfast, lunch and dinner, the Durham Bella Italia is a popular destination not just for the lovely views but for its well priced Italian dishes such as beef and pork meatballs in a rich tomato sauce served on spaghetti or the smoked salmon, prawns and cherry tomatoes served on penne pasta with a spinach, saffron and cream sauce. Bella Italia Durham is a real gem of a restaurant.
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