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Potarch Cafe & Restaurant

| Royal Deeside, Banchory AB31 4BN, Scotland
+44 1339 884468
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Overview
  • Excellent48%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible2%
Travellers talk about
“coleslaw” (3 reviews)
“side salad” (3 reviews)
Closed Now
Hours
CUISINES
Bar, Cafe, British, Scottish, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
| Royal Deeside, Banchory AB31 4BN, Scotland
All Details
Write a ReviewReviews (96)
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1 - 10 of 92 reviews

Reviewed 1 week ago via mobile

Excellent service from friendly helpful staff, the chef excelled herself and produced a delicious extremely satisfying vegan meal in request whilst a vegetarian and fish meal also proved to be excellent. Cosy warm atmosphere thank you will be back

Thank fi b
BallogieE, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded 1 week ago

Thank you for your lovely review; I will pass on your comments to our chef and front of house staff.

Reviewed 2 weeks ago

What a wonderful find. Set in a lovely position next to the River Dee, we were warmly welcomed into a nicely designed restaurant. Simple menu with predominately locally sourced food with a few daily specials. I had the haggis starter in an amazing whisky sauce....More

Thank Warren1212
BallogieE, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded 1 week ago

Thank you for such a fabulous review and we are so pleased that you enjoyed the food off our recently changed menu; we look forward to welcoming you back to Potarch soon!

Reviewed 3 weeks ago

We went for lunch with friends and had booked our table for a Sunday, as we know how popular Potarch has become. Almost all the tables were taken when we arrived. The waiter who greeted us was pleasant, if a tad dramatic. Another waiter took...More

Thank Larsonsmummy
BallogieE, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded 1 week ago

We can only apologise that your experience at Potarch was not up to the standard that we pride ourselves on providing. As you say 'errors do occur' and for us it is the manner in which these errors are addressed that count. Our staff apologised...More

Reviewed 3 weeks ago

Lovely setting beside the Dee and our first visit since the recent refurb. Staff were very friendly and trying to be helpful but were slightly lacking in knowledge of the food and disappointingly forgot to place a main course order for our table of four...More

1  Thank iananderson14
BallogieE, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded 1 week ago

Thank you for your review; we do hope to welcome you back to Potarch soon. Our menu changed towards the end of August so please excuse our staff if their knowledge wasn't quite up to standard on that occasion. Our Restaurant Manager (in September) put...More

Reviewed 4 weeks ago

Lovely relaxed dinner with friends. Great food and wine , very good service and well priced. Nice outdoor seating area for the fine days . Play park for kids and big park across the road beside the river .

1  Thank HOTELINSPECTORABZ
BallogieE, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded 1 week ago

Many thanks for your wonderful review; I will pass on your comments to the team!

Reviewed August 14, 2018

We had a lovely meal here, lovely restaurant and surroundings. Definitely worth a visit. The lager was particularly good.

1  Thank MrsKVB
BallogieE, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded 1 week ago

Thank you for your lovely review; our lager is locally sourced from Deeside Brewery.

Reviewed August 10, 2018

We called here last Friday afternoon and we did expect the cafe to be busy as the weather was good. The cafe was busy outside but, we did get a table inside - which was nice and cool! The staff were very efficient giving us...More

Thank Mrssoapy
BallogieE, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded 1 week ago

Thank you for your honest review; hope to see you again very soon!

Reviewed August 8, 2018

The menu was awesome. The portions were perfect. The ambiance was comfortable. The wait staff, Holly, was friendly, pleasant and efficient. We had so much fun here!

Thank Kelly M
Reviewed August 2, 2018

Ate here with my wife recently & as above; the food was just okay, but the service painfully slow. To add insult to injury we were £21 for two soups, coffees & soft drinks which in my opinion is pretty steep. We won't bother in...More

Thank akfsjhalskfh
BallogieE, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded 1 week ago

All of our dishes are cooked fresh to order, so we can only apologise if on this busy summer day you felt the service speed didn't meet your expectations! As you had two large bowls of home made soup, hand made bread, two coffees made...More

Reviewed July 25, 2018

Really wanted to love this place as it's in a superb setting. Staff are wonderful considering they were stretched to the max today? With the lovely weather etc folk sitting outside and in what are management thinking or not ? My husband and I both...More

Thank jacksmumjoy
Ballogie E, Public Relations Manager at Potarch Cafe & Restaurant, responded to this reviewResponded July 26, 2018

We have certainly had some busy summer days over the last few weeks and our staff have worked hard to ensure our customers continue to have the best service at all times and as you rightly say are wonderful! I shall pass on your comments....More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$7 - US$40
Meals
Breakfast, Lunch, Brunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Child-friendly, Kids
Open Hours
Sunday
10:00 a.m. - 9:00 p.m.
Monday
10:00 a.m. - 5:00 p.m.
Tuesday
10:00 a.m. - 5:00 p.m.
Wednesday
10:00 a.m. - 5:00 p.m.
Thursday
10:00 a.m. - 5:00 p.m.
Friday
10:00 a.m. - 9:00 p.m.
Saturday
10:00 a.m. - 9:00 p.m.
Location and Contact Information
  • Address: | Royal Deeside, Banchory AB31 4BN, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Aberdeenshire  >  Banchory
  • Phone Number: +44 1339 884468
Description
Potarch Café & Restaurant has a relaxed, family-friendly atmosphere. We aim to consistently offer a wholesome menu using local, fresh and seasonal produce. For our younger customers we also have a large children's playarea which includes a sand pit, wendy house. We also have outside decking with seating.
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