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One Kew Road

$$ - $$$
Bar, British
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1 Kew Road, Richmond TW9 2NQ, England
+44 20 8940 5768
Website
Today
10:00 - 23:00
Open now
All hours
Hours:
Sun 10:00 - 22:00
Mon - Sat 10:00 - 23:00
More Info
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194 Reviews from our TripAdvisor Community

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Showing 191: English reviews
London, United Kingdom
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 3 days ago NEW

I have had dinner here with my friends on Saturday evening. Really disappointing drinks, and okay food. I'm not sure will visit the place again!

Helpful?
Thank Bryan4343434
OneKewRoad, Manager at One Kew Road, responded to this review

Hi, Thanks for taking time to write a review. I'm sorry to hear you did not enjoy your time with us. We are always trying to improve and strive to keep all of our guests happy. If you would like to discuss your visit with a member of our management team, please call us on 02089405768, as we would like... More 

Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

Had a quick dinner after a long shopping in Central London. Quote a large menu so there is a good choice and variety. Most of the food we got was good but can't go higher then that. The reason i gave this review 4 stars rather then 3 is that the Rib-Eye and Fillet Steaks were very well prepared which... More 

Helpful?
Thank Nikita V
OneKewRoad, General Manager at One Kew Road, responded to this review

Hi Nikita, Thank you for taking the time to write us a review, I am glad to hear that you enjoyed your steaks and I will pass this feedback to the chef working that evening. We look forward to welcoming you back to One Kew Road again in the future. Kind Regards, Natalie More 

Otley, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

Doesn't look special from outside but definitely worth going in. 6 of us all chose different dishes and nobody was disappointed - empty plates all round!

Helpful?
Thank raggersparkin
OneKewRoad, Manager at One Kew Road, responded to this review

Hi, Thank you for taking the time to leave us a review. I'm glad you enjoyed your visit to us and we look forward to welcoming all 6 of you back soon! Kind Regards, Vikki More 

Birmingham, United Kingdom
Level Contributor
37 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

The same restuarant, the same day of the week, the same time of day but what a difference 21 days makes.We first went to One Kew Road on the 29 October. The food was excellent! I even made a mental note that I should put in a very good review on Tripadviser. In fact it was so good we decided... More 

Helpful?
Thank Auntys_Visitor
OneKewRoad, Manager at One Kew Road, responded to this review

Hi, Thank you for taking the time to leave us a review. It is very disappointing to hear that your second visit to us did not meet your expectations. I want to assure you that your first visit is a better reflection of our usual standards, rather than the other way round. If you wish to discuss this matter further... More 

Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We arrived on Friday evening for dinner without a table reservation and one of our party hadn't arrived yet. The waitress found us a table and reserved it until our friend arrived and pointed us upstairs to the bar so we could get a drink whilst waiting. After the 3 of us hot a drink from the upstairs bar we... More 

Helpful?
Thank JApp86
OneKewRoad, Manager at One Kew Road, responded to this review

Hi, Thank you so much for taking the time to write us such a lovely review!! I'm so pleased to hear that you and your friends enjoyed your visit to us on Friday; we love having a chance to catch up with friends over a relaxed meal too! I will make sure I pass your lovely comments on to the... More 

London
Level Contributor
78 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

A distinctly average dining experience and the value for money wasn't brilliant. The food was ok, but the portion sizes didn't reflect the prices. Maybe we were just unlucky, but there was a catalogue of unavailable menu items, missing items ordered, and general confusion. To be fair, the staff tried to rectify the mistakes with free drinks, but it wasn't... More 

Helpful?
Thank Flamenco_Sun
OneKewRoad, Manager at One Kew Road, responded to this review

Hi there, Thank you for taking the time to write us a review. I'm so sorry to hear that you were disappointed with your visit to us on this occasion. Your experience does not reflect our usual standards, as we always try to do our utmost to ensure that every guest leaves us happy! If you would like to discuss... More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Came here after having dinner at a nearby restaurant. The location is great, being right opposite the train station. There was a good atmosphere and the staff were friendly and seemed interested in how we found the place. Since it was a Friday, the bar upstairs was busy meaning there was no seats for us but they kindly offered to... More 

Helpful?
Thank 1990CLO
OneKewRoad, General Manager at One Kew Road, responded to this review

Hi, Thanks for taking the time to leave us a review, I'm glad to hear that you enjoyed your drinks on Friday evening and that the you enjoyed the service from the team. We hope that you will pop back in to see us again- for dinner next time! Kind Regards, Natalie More 

Bristol, United Kingdom
Level Contributor
52 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 25 October 2016

Visiting family in Richmond. Had 2 meals in this restaurant; one evening meal and one Sunday lunch. The food was good and not expensive and the service was prompt. Evening menu offered 2 courses for 2 people plus a bottle of wine for £40, which turned out to be really good value for money. The Sunday roast beef lunch was... More 

Helpful?
Thank Verity203
OneKewRoad, Manager at One Kew Road, responded to this review

Hi Verity, Thank you so much for your lovely review!! I'm so pleased to hear you enjoyed your Sunday and Wednesday visits to us!! I'm especially glad to hear that you were able to take advantage of our midweek treat offer - we think it's great value too!! I'll pass on your lovely feedback to the team here - I'm... More 

Teddington, United Kingdom
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 October 2016

Visited restaurant today in party of six Two of us ate the pork roast, and, one, the chicken Two burgers and one salad, completed our choice! We all had dessert and a drink, we were waited on by Rachael, who was both friendly and efficient, and dealt with a little problem easily, she was professional and altogether sweet, we all... More 

Helpful?
Thank nettabee
OneKewRoad, General Manager at One Kew Road, responded to this review

Hi, Thank you for your review I'm really glad to hear you enjoyed your Sunday lunch with us yesterday. I will pass on your kind comments to Rachel who looked after you, I'm sure she will be delighted to know that you enjoyed your visit so much! We look forward to welcoming you back again soon, Kind Regards, Natalie More 

2 reviews
5 of 5 bubbles Reviewed 2 September 2016 via mobile

How often are you served by someone that whilst pleasant you just know they want to be working somewhere else? I know - way too often! Not at One Kew Road! Alexander Wilson is amazing. She is a hospitality professional. Loves her job. Loves the customer. And loved the challenge of getting the perfect meal for my partner Hannah -... More 

Helpful?
Thank Christopher P
OneKewRoad, General Manager at One Kew Road, responded to this review

Hi Christopher Thanks for leaving us such a lovely review especially all your kind words about Alex! I agree she is amazing! It means alot when people take the time to give my team such positive feedback as they work very hard! I'm so glad you enjoyed your visit and your food and hope to welcome you back soon. Kind... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Groups, Child-friendly
Open Hours
Sunday
10:00 - 22:00
Monday
10:00 - 23:00
Tuesday
10:00 - 23:00
Wednesday
10:00 - 23:00
Thursday
10:00 - 23:00
Friday
10:00 - 23:00
Saturday
10:00 - 23:00
Location and Contact Information
  • Address: 1 Kew Road, Richmond TW9 2NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8940 5768
Description
An idyllic retreat set in beautiful country house-style surroundings, One Kew Road serves a menu of gourmet European recipes. Trained in high-class cookery schools in Spain and Italy, the chefs bring a wealth of experience, and demonstrate knowledge of a breadth of classic and complex cooking techniques. Partnering with Rothschild wine merchants, guests can choose a bottle from the well-stocked cellar.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of One Kew Road and other visitors
2 questions
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2 months ago

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Questions? Get answers from One Kew Road staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?