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Tuscany

Grand Hyatt Muscat, Shatti Al Qurm, Muscat 113, Oman
+968 24 641234
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Overview
  • Excellent31%
  • Very good43%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“pizza” (22 reviews)
“burrata” (2 reviews)
Closed Now
Hours
CUISINES
Italian, Mediterranean, European, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Grand Hyatt Muscat, Shatti Al Qurm, Muscat 113, Oman
All Details
Write a ReviewReviews (218)
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1 - 10 of 183 reviews

Reviewed 3 weeks ago via mobile

The Tuscany has introduced a new chef who is from Sicily and the new menu makes interesting reading. The dinner we were served was outstanding and the team in the restaurant were excellent. Highly recommend to visit and enjoy.

Thank Michael H
Reviewed 4 weeks ago via mobile

Went there for drinks with the colleagues The place is nice and has an outdoor seating area Service is good

Thank Khaled Z
Reviewed September 3, 2018

We went to Tuscany for my wife's birthday dinner and it was an amazing experience. The food was awesome and the service staff was very friendly and professional, especially Shyrr Vin and Rasitha. My favorite dish was "Strozzapreti al ragu d'anatra con crema di zucca...More

Thank Malinga M
Reviewed August 5, 2018 via mobile

One of the oldest Italian restaurants in Muscat, has a great ambience but the food is not really up to the mark. Some dishes are good and some just average. The menu is rather limited. Nevertheless, full marks to service that is excellent.

Thank Sudeep W
Reviewed August 1, 2018

Looking at the Hyatt Hotel structure, and the prices on the menu, I expected a proper Italian food. The quality of the ingredients is very high, the service was really professional and kind, the chef came to greet us and he is 100% Italian, guaranteed....More

Thank MrSignorAl
Reviewed July 24, 2018 via mobile

We enjoyed another very good business dinner in Tuscany (inside given the July heat in Oman, their outside terrace seating was closed). Food very good, service very good though a tad bit formal. Setting quite chique. Obviously this comes at a price.

Thank Hermes_NL
Reviewed July 4, 2018

This Hyatt Hotel deserves a much better italian resturent than this one, the food is not bad, but in a hotel like this you should expect much higher qualityMore

Thank Mto56
demian_f, Director of Food & Beverage at Tuscany, responded to this reviewResponded July 8, 2018

Dear Mto56, Thank you for sharing with us your feedback with us. I am very disappointed to hear that you did not enjoy your experience with us. I have shared your feedback to our Executive Chef and Chef de Cuisine to investigate further. I would...More

Reviewed June 18, 2018 via mobile

I have stayed in Hyatt quite a few times and also had dinner for several occasions and I must confess I was not expecting this level of service on a high range restaurant. Excessive waiting time on a restaurant nearly empty is quite unpleasant when...More

Thank Olenellus
demian_f, Director of Food & Beverage at Tuscany, responded to this reviewResponded June 29, 2018

Dear Olenellus, Thank you very much for taking the time to share your feedback with us. I am sorry to hear that you did not enjoyed your experience with us. We always strive to give a wonderful experience to all of our guests, therefore we...More

Reviewed June 17, 2018 via mobile

Amazing experience at Tuscany! The food was incredible, the Italian chef even customised a meal for me. The restaurant manager Jinto treated us so well over the two nights we dined here, marking a special birthday with complimentary desserts both nights. We had a wonderful...More

Thank Michael M
demian_f, Director of Food & Beverage at Tuscany, responded to this reviewResponded June 29, 2018

Dear Michael M, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your experience with us. We have shared your feedback with the rest of the team and they are all very...More

Reviewed May 22, 2018

I chose Tuscany as a venue for my birthday dinner early May this year. Excellent choice - the food, the ambiance, the service - are great: sophisticated and effortless. Felt like I was in Italy. Bruchetta and seabass were marvelous, fresh flavours without being too...More

Thank skyefin
demian_f, Director of Food & Beverage at Tuscany, responded to this reviewResponded June 29, 2018

Dear skyefin, Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your experience with us. We have shared your feedback with the rest of the team and they are all very pleased...More

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Questions & Answers
John G
March 8, 2016|
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Response from Antonio A | Reviewed this property |
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$30
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Groups, Business meetings, Romantic
Open Hours
Sunday
12:00 p.m. - 3:30 p.m.
7:00 p.m. - 11:00 p.m.
Monday
12:00 p.m. - 3:30 p.m.
7:00 p.m. - 11:00 p.m.
Tuesday
12:00 p.m. - 3:30 p.m.
7:00 p.m. - 11:00 p.m.
Wednesday
12:00 p.m. - 3:30 p.m.
7:00 p.m. - 11:00 p.m.
Thursday
12:00 p.m. - 3:30 p.m.
7:00 p.m. - 11:00 p.m.
Friday
7:00 p.m. - 11:00 p.m.
Saturday
7:00 p.m. - 11:00 p.m.
Location and Contact Information
  • Address: Grand Hyatt Muscat, Shatti Al Qurm, Muscat 113, Oman
  • Location: Middle East  >  Oman  >  Muscat Governorate  >  Muscat
  • Phone Number: +968 24 641234
  • E-mail
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