New Inn

New Inn

Someone from this business manages this listing.
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Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Value
4.6 of 5 bubbles
Atmosphere
4.2 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$14.00 – $27.00
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly
meals, features
Does this restaurant offer takeaway or food to go?
About
Local traditional pub with a friendly atmosphere and great pub food.
PRICE RANGE
$14.00 – $27.00
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Serves Alcohol, Full Bar, Table Service
4.5
4.5 of 5 bubbles93 reviews
Excellent
64
Very good
17
Average
5
Poor
1
Terrible
6
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Macsqb
Clay Cross51 contributions
5.0 of 5 bubbles
Jun 2021 family
Visited this pub twice while on holiday in the village first time was for just drinks we sat outside and it was fantastic. It was only table service so when we needed a drink we just rang the pub and the bought us our drinks. How good the service was we thought we would give them a try for food. There was a small menu but all found something to eat. I had the sirloin steak which was one of the best sirloin steaks I have ever had. The service was excellent and has we where leaving the landlady came out to talk to us to make sure we had a good time. Would highly recommend this pub.
Written June 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AdeleC
Cardiff4 contributions
5.0 of 5 bubbles
Apr 2022 family
Visited for Sunday lunch for 4 people . Fitted us in for 12pm. We were eating the meal by 12.15 pm. Great selection of meat, beef , pork, turkey , and lamb. Beef was beautiful, all piping hot and generous portions. Young staff were lovely throughout, checking we had everything, sauces etc. dessert board was fab, loads of choice , traditional things like apple crumble, bread and butter pudding , as well as more modern millionaires cheesecake. Haven’t been for a while so had forgotten how good it was , will be going back More often.
Written April 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sian w
thank you so much for your lovely review. I will feed back your comments to the team, it will be a moral booster for them after all their hard work. hope to see you again soon .
Written April 28, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dawn m
Brackla127 contributions
5.0 of 5 bubbles
Nov 2022 family
Lovely Sunday lunch. Good selection, I had lamb, hubby had beef and mum had pork absolutely delicious, cleared out plates. Food was fresh and served hot. Staff were lovely checking we had everything Would totally recommend and will definitely return. Thank you.
Written November 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sian W
Thank you so much for your lovely comments, I will pass it on to the team. Hope to see you again soon
Written November 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cantonian57
Cardiff45 contributions
1.0 of 5 bubbles
Apr 2022 family
This pub restaurant came highly recommended so we booked a table for ten persons. Two weeks notice was given but when we and our relatives from London arrived, the staff could not find any booking. Quote ‘sorry we must have forgotten to write it down’. It seems locals were just able to arrive and be seated. I would therefore not recommend this place to anyone.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sian W
Hi , thank you for your review. I appreciate that you were very disappointed to be turned away. After speaking to the member of staff who spoke to your party I agree that things could have been handled better. However, we were at capacity Sunday and there wasn’t anyway we could accommodate you, as a business we would never want to turn away 1 customer let alone 10. I hope you can accept our deepest apology. We will be working with our staff to improve our procedures to ensure this doesn’t happen again.
Written April 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wendy
20 contributions
1.0 of 5 bubbles
Apr 2022 family
This establishment was booked for 10 people, including family who had come from 200 miles away because the food had been highly recommended. When we arrived they told us that they couldn’t find the booking, then when my daughter told them she had booked over 2 weeks ago via telephone (phone record to show it) they said “ oh sorry we must have forgotten to write it down!” They couldn’t accommodate us and we were left just standing there looking like fools. The staff made zero effort to even apologise. I was not impressed and the staff couldn’t have cared less! We will never recommend this venue.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sian W
Hi , thank you for your review. I appreciate that you were very disappointed to be turned away. After speaking to the member of staff who spoke to your party I agree that things could have been handled better. However, we were at capacity Sunday and there wasn’t anyway we could accommodate you, as a business we would never want to turn away 1 customer let alone 10. I hope you can accept our deepest apology. We will be working with our staff to improve our procedures to ensure this doesn’t happen again.
Written April 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joel T
1 contribution
1.0 of 5 bubbles
Apr 2022 couples
Me and my partner attended on Sunday for lunch. They didn’t have our booking and we were told that someone must have forgotten to make a note it but we were “lucky” as they had space. We were lucky that a meal we had booked could make room for us? Thanks very much… From start to finish it was awful. They clearly overbooked as everything felt chaotic and rushed. Our food was cold which was a shame as a lot of people have said the food is good hence why we booked. The staff were clearly overwhelmed and came across very abrupt and rude. I won’t be booking (or not as they claimed) again.
Written April 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sian W
Hi Joel, sorry your experience wasn’t up to standard, I will be working closely with our team to ensure we improve our customer service.
Written April 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephen
Tonyrefail191 contributions
5.0 of 5 bubbles
Jan 2024 couples
Had a lovely 2 course Sunday lunch. Upgraded to a large plate with all meats for an extra £1 which included a hit dessert for £14.95, The food was lovely, hot and had a good selection of vegetables and the meat was very good. The gravy was home made, and service efficient. We will return, a nice find.
Written January 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gelliand
Rhondda Cynon Taf6 contributions
5.0 of 5 bubbles
Jul 2023 friends
The New Inn is a small, traditional pub with stunning food. The attention to detail for normal food is outstanding. The team manages to elevate a normal pie to a work of art, the chips are fresh and I could drown in the Mushroom sauce. Well worth seeking this place out. It has become our go-to Saturday lunch spot.
Written July 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rhiannon P
1 contribution
5.0 of 5 bubbles
Aug 2023 family
Popped into this pub as relatives used to run it a long, long time ago. We had a lovely lunch, food was great and generous portions (we had the small bites: fish and chips and bacon, Brie and cranberry ciabatta). There is a lovely, friendly atmosphere and it’s obviously a popular place with locals. Would certainly recommend and hope to come back soon. Diolch/Thanks!
Written August 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nathan
Cardiff14 contributions
1.0 of 5 bubbles
Apr 2022 family
We booked this restaurant as we had family visiting from London after 2 years of not being able to see each other. We rang 2 weeks ago and booked Sunday lunch. Couldn’t wait… We arrived at 1pm and were asked to wait to see if the table was ready. We were then told that they had no recollection of the booking and that nobody had written the booking down and so they couldn’t accommodate us as there wouldn’t be enough food!… Absolute farce. We showed them the date we phoned and were told there was nothing they could do and they walked off. We will never recommend this place or book here and will be informing everybody to avoid this place.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sian W
Hi , thank you for your review. I appreciate that you were very disappointed to be turned away. After speaking to the member of staff who spoke to your party I agree that things could have been handled better. However, we were at capacity Sunday and there wasn’t anyway we could accommodate you, as a business we would never want to turn away 1 customer let alone 10. I hope you can accept our deepest apology. We will be working with our staff to improve our procedures to ensure this doesn’t happen again.
Written April 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

_lisamwilliams68
Cardiff11 contributions
5.0 of 5 bubbles
Nov 2023 family
1st time at the New inn and would highly recommend it for Sunday lunch. Food was delicious and plenty of it, just like a home cooked dinner. Nice log burner so the pub was lovely and warm and a nice atmosphere. Service was excellent and the food arrived quickly after ordering. Will definitely be returning
Written November 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike J
1 contribution
5.0 of 5 bubbles
May 2024 family
Thoroughly enjoyable. My son and I just had the best Fish & Chips and my wife had the homemade steak pie. Fantastic food, great atmosphere and a great service. Thank you.
Written May 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Luke O
11 contributions
5.0 of 5 bubbles
Aug 2023 friends
Best Sunday dinner in South Wales. Best kept beer pumps, services with a smile and a Warm welcome and great atmosphere. Great value, proper pub!
Written August 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Supernana SouthWales
155 contributions
5.0 of 5 bubbles
Apr 2023 friends
Haven't been here for a while but the food was just as good as ever. Really lovely home cooked dinner and dessert Must go here more often
Written May 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Yvonne-Tonysguboriau
Wales48 contributions
5.0 of 5 bubbles
Dec 2021 none
The food was excellent and very good value for money. The venue had a lovely ambience and was very clean. I thoroughly enjoyed all the food I have eaten there and can recommend it for quality and reasonable pricing.
Written April 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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NEW INN, Llantrisant - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

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