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Toby Carvery Castle Bromwich

Chester Rd, Castle Bromwich, England
+44 121 748 7675
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Overview
  • Excellent25%
  • Very good21%
  • Average15%
  • Poor17%
  • Terrible22%
3 weeks ago
“Terrible Service & Food Could Be Better”
30 Dec 2016
“Moody carvery guy”
Open Now
08:00 - 23:00All hours
CUISINES
British, Pub, Vegetarian Friendly
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Chester Rd, Castle Bromwich, England
Write a Review
Reviews (112)
Traveller rating
Traveller type
Time of year
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1 - 10 of 112 reviews

Reviewed 5 days ago via mobile

Worst service I've ever seen and the restaurant was basically empty, the carvery look a complete mess and the staff were shouting and swearing at each other. The food wasn't actually bad but all round just a bad atmosphere.

Thank xocbtox
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded yesterday

xocbtox, apologises you didn't enjoy dining with us when you visited, and thank you for your feedback. Please call us on 0121 748 7675 if you wish to discuss these matters further. Apologises again, Toby Carvery Castle Bromwich

Reviewed 1 week ago via mobile

It's a good chain for a quick and easy carvery when you either haven't got time or can't be bothered to cook for yourself. Some days we've been we've found out better than others, Sunday we've left there not as impressed as others days. Sometimes...More

Thank Matt B
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 1 week ago

Matt, thanks for the feedback, I'll pass on the information to the relevant parties. Hopefully next time you visit we'll give you a 5* experience that we strive to achieve for all our guests. Regards Toby Carvery Castle Bromwich

Reviewed 1 week ago via mobile

Had a lovely meal with my family special thanks to our waitress kirsty who made our visit even better!

Thank wilde6960
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 1 week ago

Thanks very much for the review and kind words. I will personally pass the message on to Kirsty. See you next time you come in to enjoy our four roast carvery. Regards, Toby Carvery Castle Bromwich

Reviewed 3 weeks ago

We have been to many Toby Carveries over the years. We used this one a lot last year and the previous year, as my Stepchildren liked the food. Came here today as my Stepson suggested it. When we arrived we stood at the Reception area...More

Thank josie444
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 1 week ago

Josie, apologise you didn't enjoy your experience dining with us, we always strive to give our guests the highest standards of service, apologise we didn't manage to on the occasion you visited. Our waiting staff are not allowed to carry their mobile phone on their...More

Reviewed 12 May 2017 via mobile

Had breakfast here as going to jaguar tour later.Eat as much as you like fantastic value good quality

Thank Martin P
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 1 week ago

Martin, thanks for the 5* review, we're glad you enjoyed our all you can eat breakfast. Thanks again, Toby Carvery Castle Bromwich

Reviewed 28 April 2017

Visited there Friday lunchtime. No waiting, seated immediately. great freshly cooked meal. A very special mention goes to the waitress Emma who was very helpful and attentive whilst still training another waitress. Would recommend. Thanks guys x

Thank Ryan G
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 5 May 2017

Thank you Ryan. I'm so glad Emma was helpful. We look forward to seeing you again.

Reviewed 25 April 2017 via mobile

We came for breakfast a few weeks ago as a party of 7 people. We were shown to our table and immediately required to give a drinks order. We asked for a few minutes to decide what we wanted. When the waitress returned she was...More

Thank Danielle A
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 5 May 2017

Hi Danielle, I'm sorry the correct ordering procedure wasn't made clear to and the waitress didn't state that we didn't serve alcohol until 11am. I will personally be speaking to the waitress on duty to rectify these mistakes.

Reviewed 14 April 2017 via mobile

Never fails to hit the spot food is great the server we had was very nice and helpful. Prices are good value and pay an extra pound and you can have an ice cream and a generous portion too

Thank Norma W
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 16 April 2017

Thank you Norma. Thanks for the advertisement of the puddings too :-)

Reviewed 11 April 2017 via mobile

I did write a previous review saying my past visit hasnt been the best well i went for last minute meal and it was beauitful. Meat was tender and tasy veg was hot evan had minted gravy. what more can you ask for. It is...More

Thank Katelil
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 14 April 2017

Hi Katelil. I'm so glad you enjoyed your recent visit. See you again soon.

Reviewed 7 April 2017

A fairly quiet Wednesday evening so were seated quickly. We both had the roast beef which was lovely and we given plenty. Unfortunately the Yorkshire puddings were a disappointment, very hard and dry. Vegetables were fine except for the cabbage which looked as if it...More

Thank Reet299
General Manager A, Manager at Toby Carvery Castle Bromwich, responded to this reviewResponded 9 April 2017

Reet299, thank you for taking the time to leave us feedback. I do see other comments about the grumpy chef,it is the way he is unfortunately but he is a pleasure to work with. Thank you for giving feedback about the specific items on the...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$15
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
08:00 - 22:30
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Chester Rd, Castle Bromwich, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Castle Bromwich
  • Phone Number: +44 121 748 7675
  • E-mail
Description
Welcome to the Toby Carvery Castle Bromwich. When it comes to roast dinners, we really know our stuff. Every day our chefs lay on a feast of tender, hand-carved meats with all the trimmings - including towering Yorkshire puds, golden roasties with all those lovely little crunchy bits, and plenty of freshly prepared veg, all crowned with proper gravy. So it's no wonder we're Birmingham's favourite carvery restaurant. Drop by and you'll find lots more on offer, including cooked breakfasts and tasty specials.
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