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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$11 - US$30
CUISINES
American
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features
Reviews (280)
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280 results
Traveller rating
99
80
31
26
44
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Time of year
LanguageEnglish
Traveller rating
99
80
31
26
44
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Reviewed 4 days ago

1:the tables in the main area are to cold put them in a microwave.2:apparently I’m to old for the soft play witch is unfair because I like playing to Had to give you an excellent because my dad said so

Date of visit: January 2022
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Reviewed September 12, 2021

Went for my nieces 21st last night, 28 of us in total. The evening was perfect. The was food delicious, ribs cooked to perfection. Everyone’s meal was delicious. The service was 5 star, all the staff were polite, friendly, welcoming and attentive. The main waitress...was absolutely brilliant, she got everyone’s meal right, no one waited everything was perfect. She replaced drinks quickly, nothing was too much trouble. She worked her socks off for us, thank you so much. Highly recommend, it’s rare you can find somewhere that can cater for large parties and get it right. Broncos got everything 100% right last night.More

Date of visit: September 2021
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Reviewed November 2, 2020 via mobile

We went to Bronco’s tonight and absolutely loved it! The chicken wings and ribs were delicious. Nothing was too much for our waitress who was lovely and really professional giving advice when asked. They made my birthday (just before lockdown) with a celebratory waffle, three...scoops of my favourite ice cream. Will definitely be going back!!!More

Date of visit: November 2020
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Reviewed September 27, 2020 via mobile

Visited for the first time today and was very impressed! I mean Ribshack with a soft play what more could you possibly want when you have a 2yr old! Impressed with all covid precautions, staff wearing visors, mask whenever walking around, soft play cleaned multiple...times a day and sanitizer. Most importantly the ribs were amazing, my son loved the mac and cheese with bacon and I’ve tried a lot of frozen strawberry daiquiris and this was definitely the best ever! It must be made with their sorbet as it’s soo smooth! Fab selection of ice creams, the ferrero Roche was the best! We did visit at 3pm on a Sunday so nice and quiet and can park right outside. Nice touch that my partner and I could both go up to the soft play area and they let us know when our food was ready..will defo be back!More

Date of visit: September 2020
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Reviewed February 24, 2020

Decent place to eat. Very laud and noisy as always full of families with kids.. so def not a place for business lunch or romantic dinner. But food was fresh and tasty and service was nice attentive. I had spicy chick or smth burger which...was lovely and my husband full rack of ribs which was really tasty.. I would def come back. Tables were bit sticky, so place could do witb a bit more cleaning.. but otherwise, nice spot for comfort food.More

Date of visit: February 2020
Helpful?1  
Reviewed February 21, 2020 via mobile

We booked a week or two in advance to give enough notice as there were 26 of us going for a big family birthday , absolutely no problems .when we all arrived we were seated quickly and all the kids we had with us went...off to play upstairs which was supervised (excellent) us adults chatted and relaxed over the menus ,the food was lovely when it arrived no complaints from anyone (there's always one who moans but not tonight) all of us fully enjoyed our night at broncos and the main plus were the amazing staff ,thank you so much for all your help in making my dad's 70th a great night he loved his food and his Ice cream .More

Date of visit: February 2020
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Reviewed February 14, 2020 via mobile

We were very intrigued about this place after our mum booked it for her birthday celebrations. After all, an American style restaurant combined with a soft play area for kids doesn’t come along all that often!! At first glance, this is a very nice place...with plenty of space and cool American theming. It didn’t feel a million miles off a TGIs type restaurant. The staff were so friendly and incredibly helpful. Whilst I didn’t get stuck into it a great deal, the kids seemed to be loving the soft play area! This really is a great idea, as it allows the kids to go off and enjoy themselves (removing their painful wait for the food!), giving the adults time to relax and talk - apart from those supervising the kids of course! Between all of us, we had an ultimate sharing combo (or something like that) and a vegetarian sharing combo. All of the food across both of these was delicious, and made for a nice starter. We had lots of different main courses, but everyone seemed thoroughly satisfied with theirs. My wife and I both had the veggie ranch burger (or a similar name, basically a halloumi burger) which was great as well. It could have done with double the halloumi (or the option to double up on the halloumi for a little extra would be more than welcome), but the overall burger was great and the roasted vegetables in it were superb. Fries were great too, and a decent portion which makes a nice change! Again, the staff were so helpful throughout and couldn’t do enough to keep us happy. We had a really nice (and hilarious) touch at the end when they brought out our mum’s birthday dessert - with accompanying singing, huge sparkler and pink cowboy hat. She was especially pleased that she got to keep said hat!! I was going to give a four star rating as it was just a little on the pricey side and the food could do with being a little more adventurous (or the veggie options at least), but I would feel harsh not giving five stars when the staff were just so friendly and helpful. Very well done guys, thank you for such a fun Sunday afternoon and for making mum’s birthday so enjoyable!More

Date of visit: December 2019
Helpful?
broncosr, General Manager at Bronco's, responded to this reviewResponded February 15, 2020

Thank you Jack for the review, happy your mum had a fun birthday and I will pass your comments on to the team. We look forward to welcoming you back to Bronco's soon x

Reviewed February 3, 2020 via mobile

Lively place really good dinner style menu really lovely food and the waitres's brilliant will be back asap

Date of visit: January 2020
Helpful?
broncosr, General Manager at Bronco's, responded to this reviewResponded February 15, 2020

Hi Robert Thank you for your review, we look forward to seeing you at Bronco's again soon

Reviewed January 17, 2020

I have just been to Broncos and I have had the worst service I have ever experienced. I walked in and had to wait for someone to come over and seat me. The restaurant was empty and all the waiters were gathered round the bar...and having a good old chat and could not be bothered to come over and ask me if I wanted to be seated. I then asked should I just grab any table to which one of the waiters told me I will seat you in a minute. I then asked if it would be ok for our family of 4 to be seated in a booth to which I was told, “Unfortunately all the booths were booked”. I then asked to sit in the play area as my 6-year-old wanted to play. We went to the back and the state of the food area in the play area was terrible. There was food all over the floor and the tables were greasy and were not cleaned for ages. I asked my wife if we should leave but she said our child wanted to play. We decided what we wanted to order which was 4 mains as my youngest did not want anything on the kid’s menu. I went over to counter to order the food and ordered the 4 main meals. I was then told if you order 4 mains you have to pay an extra £6 for the child to play. I said that I am ordering 4 main meals and my child did not want anything off the kid’s menu, to which she told me that, that was the rules. I asked to speak to the manager but at first nobody knew who the manager was. I went up to the bar and then spoke to Meagan who looked very surprised that someone said she was the manager. I told her the situation and told her we ordered 4 main meals and did not order anything off the kids’ menu as there was nothing that my child wanted from it. Meagan told me that they are not willing to make any exceptions and was very abrupt about it. I then said are you willing to lose £50+ worth of business because of a £6 charge for the kids play, to which she said yes. Then another waiter came over from the other side and started to argue with my wife. I told my wife there is no point let’s leave. If I was the owner of this place and I found out how rude the waiters were and they were chasing good paying customers out the door, I would fire them all and get people that actually wanted to do the job. All this took about 30 minutes and the booths were still empty. I came past an hour later and the booths were still empty. I wondered why the place was so empty, and now I know why. (Rude arrogant staff) Broncos was an amazing place and I use to enjoy it. I don’t think I will be back Broncos.More

Date of visit: January 2020
Helpful?
broncosr, General Manager at Bronco's, responded to this reviewResponded February 15, 2020

We welcome all reviews and feed back so we can constantly improve service, we are sorry you did not have an enjoyable visit and were not greeted straight away. Even though at times the restaurant looks empty we are quite heavily booked and as we...More

Reviewed November 18, 2019

We visited Broncos to celebrate my granddaughter's birthday, the nice thing about this restaurant is it has a soft play and my two grandchildren enjoy playing there before and after their lunch. We found the food very tasty and reasonably priced, we would recommend and...return.More

Date of visit: October 2019
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Questions & Answers
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gardencitymum
May 26, 2018|
AnswerShow all 2 answers
Response from Drew1131 | Reviewed this property |
Yes many off the roads that surround the high street you can park in or pay and display in library car park or Waitrose car park.
1
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johnbC4191HO
July 10, 2016|
AnswerShow all 12 answers
Response from Kings0409 | Reviewed this property |
We don't during the wk & you can walk in but to be guaranteed a table I'd book.
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Frequently Asked Questions about Bronco's

Bronco's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5